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Order Information
Order Information Administrators can view and edit order information by clicking an order in the Orders menu. There are five tabs: General, Payments, Shipments, Notes, and Emails. General You can...
Published Date: May 9, 2024 6:46 PM
Orders
Orders An order starts off in the Open status. After the customer finishes checking out, it transitions into the Pending status. To start processing an order, you must accept a pending order. You...
Published Date: May 9, 2024 6:46 PM
Order Life Cycle
Order Life Cycle An Order stores data regarding a potential or past transaction. This article provides an overview of the order life cycle from open cart to fulfilled order. This is the latest...
Published Date: May 9, 2024 6:46 PM
Order Management Statuses Reference Guide
Order Management Statuses Reference Guide Liferay Commerce 2.0 Every order in Liferay Commerce has order information and order management statuses associated with it. This article reviews the...
Published Date: May 9, 2024 6:46 PM
Orders Menu Reference Guide
Orders Menu Reference Guide You can view and manage orders as an administrator from the Orders menu. To access it, open the Global Menu (Global Menu) → Commerce → Orders. Navigate to the Orders...
Published Date: May 9, 2024 6:46 PM
Orders Menu Reference Guide for Commerce 2.0 and Earlier Versions
Orders Menu Reference Guide for Commerce 2.0 and Earlier Versions Orders can be viewed and managed by an administrator in the Orders menu. To access the Orders menu, navigate to the Control Panel →...
Published Date: May 15, 2025 3:59 PM
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions Orders can be viewed and managed by an administrator in the Orders menu. To access the Orders menu, navigate to the Control Panel →...
Published Date: May 15, 2025 3:59 PM
Order Splitting
Order Splitting Liferay DXP 7.4 U84+/GA84+ Order Splitting divides a customer order into separate orders that suppliers can fulfill independently. The order is split based on the catalog of the...
Published Date: May 9, 2024 6:46 PM
Price on Application
Price on Application Liferay DXP 7.4 U84+/GA84+ If you have expensive or complex products in your catalog, you may not want customers to purchase them without help. If you want support staff to...
Published Date: May 9, 2024 6:46 PM
Processing an Order
Processing an Order To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are processed. To begin processing all orders,...
Published Date: May 9, 2024 6:46 PM
Processing an Order for Commerce 2.0 and Earlier Versions
Processing an Order for Commerce 2.0 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Published Date: May 15, 2025 3:59 PM
Adding Reasons for Returns
Adding Reasons for Returns When creating a return request, customers must choose a reason for the return. Open the Global Menu (Global Menu) and navigate to Control Panel → Instance Settings. ...
Published Date: Dec 7, 2024 12:07 AM
Creating a Return
Creating a Return Customers can place return requests for completed orders. The Minium and Minium 4.0 accelerators and the Classic Site Initializer have a returns page where they can track their...
Published Date: Dec 7, 2024 12:07 AM
Returns Workflow
Returns Workflow When a customer submits a return request, you must go to the Returns application to manage it. It is advised to use the Returns Manager role for this. Open the Global Menu...
Published Date: Dec 7, 2024 12:07 AM
Processing an Order for Commerce 2.1 and Earlier Versions
Processing an Order for Commerce 2.1 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Published Date: May 15, 2025 3:59 PM
Returns
Returns Liferay DXP 2024.Q4+/Portal GA129+ Liferay provides an out-of-the-box returns feature that allows your customers to return completed orders within Liferay itself. Customers can only return...
Published Date: Dec 7, 2024 12:07 AM
Shipments
Shipments You can create Shipments when an order is in the processing stage. A single shipment may contain multiple orders, but the same account must create all the orders contained in the...
Published Date: May 9, 2024 6:46 PM
Canceling a Shipment
Canceling a Shipment If a buyer cancels an order before shipping it, the seller may cancel the shipment in Liferay. Note that canceling a shipment does not close an order. You can manage an order's...
Published Date: May 9, 2024 6:46 PM
Shipments Management Reference Guide
Shipments Management Reference Guide To manage shipments, open the Global Menu (Applications Menu icon) and navigate to Commerce → Shipments. Overview of the shipments page. FieldDescription...
Published Date: May 9, 2024 6:46 PM
Subscriptions
Subscriptions Subscriptions are recurring orders managed differently from regular orders. All orders, including subscriptions, are accepted and processed in the Orders Menu. However, after...
Published Date: May 9, 2024 6:46 PM

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