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"Cannot use import statement outside a module" JS error with a custom form field type
Issue After creating a new form field type (e.g. blade create -t form-field ...) or upgrading a custom form field type to a newer version, a JavaScript error is displayed in the console when dragging the field in the Form editor. Uncaught SyntaxError: Cannot use import statement outside...
Style books error ORA-00904: "MVCCVERSION": invalid identifier_
Issue When attempting to create or import a Style Book, the following error appears in the logs: ORA-00904: "MVCCVERSION": invalid identifier. Environment DXP 7.3 SP3 DXP 7.4 Update 4 Resolution This issue occurs because the STYLEBOOKENTRY and STYLEBOOKENTRYVERSION database tables were...
View Count on Display Page not updated in index
Issue The values viewCount or viewCount_sortable are not being updated when users visit content displayed on a Display Page. However, the values are correctly updated in the ViewCountEntry table. Environment Quarterly Releases Resolution In a recent analysis of platform performance, a...
ElasticsearchStatusException[Elasticsearch exception [type=search_phase_execution_exception, reason=all shards failed]]
Issue We are getting lots of following messages in log: ERROR [http-nio-8080-exec-3][ElasticsearchIndexSearcher:152] [] null java.lang.RuntimeException: org.elasticsearch.ElasticsearchStatusException: ElasticsearchStatusException[Elasticsearch exception...
High CPU and memory use with stacktraces associated to password encryption
Issue The environment starts using a large amount of CPU and also memory. Reviewing thread dumps taking during that time, there are many threads associated to PBKDF2PasswordEncryptor.encrypt, such as: "https-jsse-nio-8443-exec-5" #115 daemon prio=5 os_prio=0 cpu=274186.74ms...
Re-enabling CCR, errors appear indicating that an open index with the same name already existed
Issue In a CCR scenario where the leader cluster is down and the system continues operating by reading and writing to the follower after disabling CCR, an HTTP/1.1 500 Internal Server Error occurs when attempting to re-enable CCR after communication with the leader cluster is restored....
Typing delay when editing fields in articles with too many fields
Issue I have a web content structure with multiple fields. When I create a web content from the structure, and add several fields (more than 100 entries), I experience delay while typing on the field and JS errors appear in the browser console. Reproduction Steps: 1. Start DXP 7.4 2. Go...
Elasticsearch is not starting up receiving NoNodeAvailableException and JNA native support exception
Issue Elasticsearch is not running properly, receiving the below errors: ERROR [liferay/search_writer/SYSTEM_ENGINE-371][ElasticsearchIndexWriter:143] java.lang.RuntimeException: org.elasticsearch.client.transport.NoNodeAvailableException: NoNodeAvailableException[None of the configured...
Accessing HTTPS services through VPN Connection
Issue Multiple security/certificate/host errors can occur when trying to access an internal HTTPS service through a SaaS/PaaS VPN connection. Environment Liferay PaaS/SaaS client-to-site VPN connection. Set up port forwarding to a HTTPS service. (e.g. vpn:1000 → 10.10.10.10:443)....
When accessing Web Content after a restoring to a backup, the following message is seen: "Result Found With Filters Type: Versions"
Issue After restoring to a backup, when looking Content and Data > Web Content  it displays the following message: 1 Result Found With Filters Type: Versions Environment DXP 7.4 Resolution When a Web Content Article is created and a restore to a backup where the article did not yet...
PortletPreferenceValue for Announcements widget does not change for content pages when upgrading from Liferay 7.2 to 7.4
Issue When upgrading from Liferay 7.2 to 7.4, the settings stored in the PortletPreferenceValue for the out-of-the-box Announcements widget does not change post-upgrade. The issue specifically affects content pages imported from Liferay 7.2 "Customize Announcements Displayed" feature of...
"The server could not start in 900 seconds" error occurs when starting server in Liferay Developer Studio
Issue Liferay server crashes when running under Liferay Developer Studio for 15 minutes, reporting the following error dialog: The server could not start in 900 seconds. Environment Liferay 2024.Q2 Resolution As of now, this does not have an existing fix. The workaround for this, is...
Zendesk Click-to-Chat uses "screenName" instead of Actual Name for Tickets/Claims
Issue The Zendesk Click-to-Chat widget uses the claim screenName, instead of the user's actual name. This becomes a problem when Zendesk then creates a contact for this user as their name is incorrect. Environment Liferay DXP 2024.q3.8 + Resolution To resolve this behavior, upgrade to...
Missing 'Dynamic Data Mapping Structure' references during LAR import due to FieldSet usage in a structure
Issue We encountered an error while importing a site from the production environment into the development environment: There are missing references that could not be found in the Live Environment. Please publish again to Live ensuring the following elements are published from their own...
Unable to access the REST API from browser with other languages
Issue Not able to access Headless API from a browser with different language than the one available in the website. Environment Liferay 2023.q4 Liferay 2024.q1 Resolution This is a known issue and fixed by: LPD-20528 Upgrade to Liferay 2024.q2+ or request a hotfix with the above.,...
Categories translated to a new language do not show the updated language despite setting the language in Account Settings
Issue We've found that when using the 'Multi Column Layout' widget template and setting the Language section on a category filter to French (ex: fr_Fr) it reverts back to 'en_US'.  This occurs even when the Account Settings for a user are altered to French. Steps to reproduce: Create a...
Subscribe option is not shown in Message Boards
Issue Subscribe option is not shown in Message Boards even though the Web Site notifications have been configured through My Profile -> Notifications as described here. Environment Liferay 7.4, Quarterly Releases. Resolution In order for the Subscribe option to show up among the other...
Embedding videos using basic web content
Issue When we try to embed a video using <iframe> tags, during the creation the video displays, however after publishing the content and editing it again, the video is not displayed anymore and the source is updated with a sandbox attribute. Environment DXP 7.4 Quarterly release...
Paginator is not showing intermediate pages in mobile render
Issue The default Pagination Taglib Scroll is not showing intermediate pages in PWA mode. Steps to reproduce: 1. Set search.container.page.default.delta=4 in the portal-ext.properties. 2. Start Liferay and create, at least, 84 documents with a similar word in the title, let’s say...
Specification Facet is temporarily unavailable
Issue Specification Facets are not functioning correctly in certain search scenarios, resulting in the 'Specification Facet is temporarily unavailable' error in the UI and below errors in the Liferay logs. ERROR [http-nio-8080-exec-30][CPSpecificationOptionFacetsPortlet:74] null...

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