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Knowledge Base 3611
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Compile error for CustomSQLUtil after upgrading a custom module to DXP 7.1+
legacy Troubleshooting
Issue When addressing build.gradle changes needed for com.liferay.portal.dao.orm.custom.sql by removing the version number, our build fails. A compile error is returned. Environment Liferay DXP 7.1+ Resolution As of...
Exporting users to CSV only exports the first 10,000 users
legacy Troubleshooting
Issue When attempting to export users to a CSV file, only the first 10,000 users are exported.
 Environment DXP 7.3+  Resolution The export is limited by two settings that both default to 10,000: the...
Unresolved requirement osgi.ee=UNKNOWN when deploying a portlet WAR on JDK 17 or 21
legacy Troubleshooting
Issue When deploying a spring portlet WAR while using JDK 17 or JDK 21, the following deployment error appears in the Liferay logs: Unresolved requirement: Import-Package:...
Troubleshooting "PWC6345: There is an error in invoking javac. A full JDK (not just JRE) is required" errors
legacy Troubleshooting
Issue When trying to open Blogs, Web Content, or other Liferay features, the following error is displayed in the logs: 2024-01-19 15:48:45.179 ERROR...
After upgrading, "Skip /o/js/resolved-module/... because its content type is not CSS or JavaScript" ComboServlet errors are observed
legacy Troubleshooting
Issue Errors like the following appear in the server's log file after an upgrade: ERROR [ComboServlet:389] Skip /o/js/resolved-module/frontend-js-tabs-support-web@2.0.12/TabsProvider.js because its content type is not...
Cloud console Monitoring shows the old memory allocation after increasing memory in LCP.json
legacy Troubleshooting
Issue In a PaaS service's LCP.json file, we recently increased the "memory" setting and successfully deployed this modification. However, on the Cloud console's Monitoring page, the Memory tab for the service still shows...
JSP file [/monitor/app_check.jsp] not found errors within Liferay logs
legacy Troubleshooting
Issue Many code_jsp 404 WARN messages such as the following are being observed in the Liferay logs: WARN [https-jsse-nio2-11251-exec-3][code_jsp:163] {code="404", msg="JSP file [/monitor/app_check.jsp] not found",...
Browser Back Button Requires Multiple Clicks on Pages with Multiple Asset Publishers
legacy Troubleshooting
Issue When a page contains multiple Asset Publishers, clicking the back button multiple times may be required to return to the previous page. Environment Liferay DXP 7.0+ Resolution This is intended behavior...
Cannot set the template key when creating a widget display template
legacy Troubleshooting
Issue When creating new widget display templates, there does not appear to be an option to define the key name. Environment Liferay DXP 7.4+ Resolution This behavior is expected when using the...
Liferay Workspace build fails with "Unable to get product info for: dxp-7.3-sp2"
legacy Troubleshooting
Issue Using the liferay.workspace.product=dxp-7.3-sp2 setting in Liferay Workspace's gradle.properties file results in an error: A problem occurred configuring root project '...'. > Unable to get product info...

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