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Knowledge Base 4971
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Is integration of mTLS possible in Liferay?
Issue We are required to use mTLS (Mutual Transport Layer Security) for certain requests Is it possible to integrate mTLS with Liferay? Environment DXP 7.4 Quarterly Releases Resolution Yes, it is possible to make the integration with mTLS Server side setup: Ensure the Identity Manager's...
Impersonation Clashes with Cached Web Content Templates
Issue Web Content Templates can be configured for caching to boost performance. When not cached, the generated HTML is rendered for each request. When cached, the generated HTML is stored in the cache and reused for all subsequent requests until the cache entry is cleared or expires....
Web Content Not Displayed in Context in Search Results
Issue Some web contents are not displayed in context when accessed from search results with the "Display selected search result in context" checkbox selected. For web contents displayed in an asset publisher, the correct context is the page containing the asset publisher displaying the...
How to modify the Cache-Control header to prevent browser caching issues
Issue After deploying a new version of my theme, users are experiencing issues due to old Javascript files being loaded from the browser cache. Thus, we would like to modify the Cache-Control header of those resources. Environment Liferay DXP 7.3 Resolution To avoid these problems, the...
Cannot add the Indonesia or Hebrew language to instance after changing locale codes to ISO 639 language codes
Issue From Java 8 to Java 17, changes were made in locale support, specifically with the language codes for Hebrew(Israel) and Indonesian(Indonesia), according to this article:...
How to create Web Content with large images from text file?
Issue Copy-pasting large images from text file prevents the Web Content from being published, although it appears correctly in the editor. Environment Liferay DXP 7.4 Resolution When images are copy-pasted from a text file, the editor will store them in raw data format.   Storing images...
How to preserve the structureId and formId during export/import to avoid mismatches between environments?
Issue When we export/import web content articles and forms, their IDs sometimes change.  How to preserve the structureId and formId during export/import to avoid mismatches between environments? Environment DXP Quarterly Release 2024.Q3.0 Resolution Entity IDs are not preserved during...
Handling an excess number of User Notifications
Issue As my Liferay system sends out User Notifications over time, the UserNotificationEvent table accumulates many records quickly. I would like to schedule the cleanup of old User Notifications, so that the table's size remains manageable Environment DXP 7.4 Resolution There are a few...
I can select a Display Date in the past for a Web Content
Issue After creating a Web Content, when I go to the Properties tab > Schedule section, I can select a Display Date in the past. No error message appears when I save the Web Content with a past Display Date. Environment Quarterly Releases Resolution This is currently the expected...
Email Settings not resetting completely from Instance Settings
Issue If a user wants to reset Mail Settings from Instance Settings, it is not resetting completely Environment SaaS Resolution Open a Help Center ticket to have Support manage the environment Additional Information LPD-25567    , knowledgeArticleType: troubleshooting, legacy: true,...
Using Required for system configurations.
Issue We would like to add required = true configuration to our system configuration. Upon requesting the data through a groovy script the string returns empty when required = true is set. Environment DXP 7.4+ Resolution Sadly this is currently a limitation of...
How to Determine if JUnit is installed on Liferay Cloud
Issue How to determine if JUnit is installed on Liferay Cloud? How do users install JUnit on Liferay Cloud and integrate it with Jenkins? Environment Liferay Cloud Resolution JUnit is pre-installed on Liferay Cloud environments. To verify the JUnit installation and version within a...
If Form entries are saved into an Object, email notification about Form submission is not sent
Issue We have created an Object and a Form. We save Form entries into the Object. When a Guest user submits the form, the notification is not sent out. We are getting the following error in the logs: ERROR [http-nio-8080-exec-1254][DDMFormEmailNotificationSender:90] Unable to send form...
How to clear the data folder of Glowroot in Liferay PaaS
Issue How to clear the data folder of Glowroot in Liferay PaaS. Environment Liferay DXP 7.4 Liferay PaaS Resolution To clear the data folder through the Glowroot UI. Follow the below steps: 1. Visit the site and log in. 2. Append /o/glowroot to the end of the site’s URL. For example, if...
Liferay instance node going into hang mode - Failed to validate connection
Issue Liferay instance node goes into hang mode and the following error appears: HikariPool-1 - Failed to validate connection ... (This connection has been closed.) ... Possibly consider using a shorter maxLifetime value. Environment DXP 7.4 PostgreSQL Resolution We strongly recommend...
Vulnerabilities reported in classes generated by Liferay Service Builder
Issue While performing security scans, there are vulnerabilities found in custom classes that are generated by Liferay Service Builder. Environment Liferay DXP 7.4 Resolution Sometimes, these warnings are false positives. The reason behind this is that this is generated code (classes...
Is it feasible to hide fields in the upload Section of Document and Media?
Issue Is there an OOTB feature to hide the following fields in the Document and Media Upload section? Document Type Display Page Categorization Expiration Date Friendly URL Related Assets Permissions Environment Liferay DXP 7.4 Resolution No, there is no OOTB feature available to hide...
Updating Custom Account Entry Fields Fails for Person Accounts with a Specific Role
Issue 'users do not have permission' exception is showing when trying to update the same custom field on Person type accounts. Steps to reproduce: 1. Start a clean 2024.q1.1 bundle 2. Navigate to configuration > custom fields > account entry > new      1. In the New Custom Field, select...
Updates are not visible without a page refresh
Issue After editing and publishing a fragment or page, the changes are not immediately visible, but a similar behavior could be reproduced in other ways. A manual page refresh is required to see the updated content. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Quarterly Releases...
How to change the generated OTP from alphanumeric to numeric in multi-factor authentication?
NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue The Multi-Factor Authentication (MFA) one-time password (OTP) is generated...

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