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Knowledge Base 3611
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Issue with Asset Publisher Pagination
Issue Asset Publisher pagination is not working as expected. The last page is not accurate in the pagination taglib scrollbar in the mobile render as well as the desktop view. Steps to reproduce: Start Liferay and create a page. Create around 1000 web content Drag the asset publisher...
A/B Test data is not displayed on Analytics Cloud
Issue After setting up A/B testing for a Liferay instance in Analytics Cloud, the test results do not show up, however, other navigation data is displayed. Environment Analytics Cloud Resolution There are a few prerequisites for A/B Test data to be displayed in Analytics Cloud A/B...
A/B Testing - What are the conditions to declare the winner?
Issue In conducting A/B testing, all the tests were run in anonymous sessions, ensuring that each session was isolated by closing the incognito tab between tests. I experimented with both anonymous and non-anonymous sessions to improve detection and differentiation on my local setup....
No item selector views found for ddmuserpersonalfolder
Issue A logged in user tries to upload a document through a Form's Upload Field (D&M). When he clicks on the selector it does not open any and an error is shown. You can observe the following warn in the log: WARN  [ajp-nio-10.0.3.159-8009-exec-13][view_jsp:231] No item selector views...
It is not possible to switch between options using Incompatible in Bundle product relations
Issue We added two bundle options for a product (i.e. myProduct) and between the products of each option we defined some Incompatible in Bundle product relations. If we open myProduct details and select an option from the first combo, the second combo shows only the compatible options...
Angular custom element Client Extension does not load on SPA navigation
Issue Create and deploy an Angular custom element Client Extension, for example: liferay-sample-custom-element-3 .  Drag the custom element into a page and navigate with Single Page Application enabled: The angular application does not load after navigating between different pages....
DeepL Auto-Translation Error from English (en-US) to German (de-DE)
Issue When using the DeepL Translator integration in Liferay 2024q2.0, an error occurs while attempting to auto-translate web content from English (en-US) to German (de-DE), despite German being a supported language in DeepL. Expected Behavior: The content should be automatically...
JAX-RS web services return error 404 after upgrade DXP 7.3 from u19 to u36
Issue We have 2 JAX-RS web services that work well with DXP 7.3 u19. We upgrade recently to u36, then the 2 JAX-RS web services do not work anymore. . In the API Explorer we can see our Rest Application with the api and schema like other RestApplication, but they return error 404 when we...
Unable to re-enable Analytics Cloud in Production after disabling the connection in a lower environment with Production backup data
Issue In a testing scenario in which Production backup data is imported to a lower environment and Analytics Cloud is disabled via the UI in the lower environment, you may observe that the connection gets disabled in Production and that attempting to re-enable it fails. Environment...
Categories Filter does not display categories in correct alphabetical order
Issue Issue 1: Some categories in your language having accents or other language-specific characters are not correctly ordered. For example: Abierto Cerrado Árbol (should be at second place) Issue 2: After translating the categories, navigate to a secondary language with a different...
Unable to get OpenID Connect's link to work after upgrading to a Quarterly Release
Issue After upgrading to Quarterly Release 2023.Q3.4 from DXP 7.3, we've found that OpenID Connect is no longer working. The button is no longer populating within the UI even after enabling it using this article: Configuring Liferay Authentication with Okta using OpenID Connect....
role "Site member" is being activated by default in the permission selector
Issue When administrators create a folder or document in the Document Library, Liferay automatically assigns Guest permissions to the created item. However, when non-administrator users perform the same action, Guest permissions are not assigned by default through the interface....
Error saving images in a custom structure after add a translation
Issue A client encountered an error when using the 2024.Q2.(4+) versions while attempting to save a Journal article with translations using a custom structure. The issue could not be reproduced in the 2024.Q3.X versions. Steps to Reproduce: Create a new structure with an image field (or...
This server is not compatible with Liferay Sync
Issue Unable to connect to Liferay Sync using Liferay Sync Connector 6.0.0. There were no errors visible in the Liferay logs, but upon reviewing the Liferay Sync client application logs, the following error was observed: "This server is not compatible with Liferay Sync"  Environment...
Error 406 No locales match the accepted languages
Issue When creating web content using POST, PUT, or PATCH API requests, an Error 406 is returned if no locales match the accepted languages: { "status": "NOT_ACCEPTABLE", "title": "No locales match the accepted languages: xx-XX" } Environment Liferay DXP 7.4+ Resolution This behavior for...
Denied access to model object as it does not belong to current company
Issue An error message stating "Denied access to model object as it does not belong to current company" occurs when attempting to access a DLFile that resides in a different company than the template from which the call is made. This error arises because the access validation implemented...
Form container is not visible for a custom role
Issue When editing a page in Liferay that involves dragging fragments, some users may notice that the container fragment is not visible. However, when logged in as an admin, the fragment appears correctly. The permissions of the users who should be able to view and use the fragment seem...
Deploying httpclient-osgi modules cause Content is not allowed in prolog error
Issue An error occurs when starting Liferay after placing httpclient-osgi modules in the osgi/modules directory.  Unable to parse metadata XML at "bundleentry://.../OSGI-INF/metatype/metatype.properties" for bundle ID "1111" with symbolic name "org.apache.httpcomponents.httpclient"....
Display page template does not show content related
Issue We add a Content Display fragment to a Display Page template to show the related content, but when we select the Display Page from a web content and click Preview, the Display Page doesn't show the web content. Environment Quarterly Release Resolution The Display Page Template...
No license after restoring uploaded backup
Issue I have uploaded to our PaaS environment a backup of our on-premise environment (for migration to PaaS reasons) Problem: When I restored this backup, the result was an instance without License, asking for a license Question: What could be the reason for this, and how can they remedy...

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