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Knowledge Base 3611
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"Prefix" does not save when switching between "Languages" for a User
Issue When editing the "Language" selection for a User the "Prefix" does not always save the pre-selected response. Example: Set the "Prefix" to "Mr" and "Language" to "English" for a User and click Save. Change the "Language": "English" to another language where "Mr" is not the same...
Theme upgrade issues
Issue We are moving from Liferay 7.3 to Quarterly releases and we would like to upgrade our theme, but facing errors e.g. "No mixin named media-query." or "Undefined variable: '$nav-underline-font-size'." Environment Liferay Quarterly Releases Liferay Theme Generator Resolution Make sure...
ServiceBuilder Updates Not Reflected in Database
Issue Service Builder changes does not apply updates on database after add or delete a column in service.xml Environment Quarterly Releases Resolution Liferay has the property schema.module.build.auto.upgrade set to false by default. Unless you set this property to true in your...
Resolving Control Panel access not being provided through user group role permissions
Issue A user cannot see the Control Panel, even though they are in a user group which has the correct application permissions and resource permissions relating to Control Panel access. Environment 2024.Q1 Resolution This is resolved in 2024.Q2.0+ via the fix for LPD-25542 Additional...
Configuring Default Permissions for New Folders: Addressing Inherited Permissions for Guests
Issue The default selection of "Site Member" is preventing the inheritance of guest permissions. This default behavior occurs because a private page exists in the site, influencing the default permission settings. Environment Quarterly Releases Resolution To have the "Guest" option...
Facing issues in setting 'liferay.workspace.product' property for Liferay Workspace
Issue Upgrading the portal from Liferay DXP 7.4 Update 67 to Liferay DXP Quarterly Release 2024.Q1.9 and trying to set 'liferay.workspace.product = dxp-2024.q1.9' in the gradle.properties however, it is not working. Environment Liferay DXP 2024.Q1.9 Resolution Try setting 'dxp-7.4-u112'...
Upgrade Fails: Error after upgrading using the Database Upgrade Tool (MS SQL Server)
Issue After running `db_upgrade_client.bat` my upgrade failed with no explanation in the logs. Upgrade failed, when it was attempted again it was successful but Liferay won't start After upgrading, Liferay has an error in the logs: ERROR [SCR Component Actor][ROOT:47] bundle...
Can you add a theme or fragments to action pages?
Issue How do I add fragments to action pages like /c/portal/update_password and /c/portal/update_reminder_query? Our theme reverts on utility/action pages /c/ When a user is taken to the /c/portal/update_password page, the theme is no longer visible. Environment Liferay DXP Resolution...
The Impersonation Attempt Fails Without Errors in the Logs or UI
Issue Admin users are unable to impersonate other users. When attempting to impersonate, a new tab opens, but it remains on the original user. Impersonation attempts fail, the `doAsUserId?` is missing from the URL. Environment Liferay DXP 7.4 + Resolution  Start the bundle and navigate...
Longer Team Names Fail to Word Wrap and Overlap the Description
Issue When creating a long team name, the name overlaps the description of the team. Steps to reproduce: Start a vanilla 2024.q1 bundle Navigate to Menu > People > Teams > + Create a long team name using underscores instead of spaces Include a description with or without spaces...
Feature flag LPS-202104 is not available for company 0
Issue When upgrading my Liferay environment the following error occurs in the upgrade logs. How can I resolve this error?  ERROR [main][FeatureFlagsBag:90] Feature flag LPS-202104 is not available for company 0 Environment Liferay Quarterly Releases Resolution This is a known issue...
Backup doesn't have permissions to open the Document Library
Issue Backups fail with these log messages: rsync: [generator] opendir "/mnt/prepare-restore/document_library" failed: Permission denied (13) cannot delete non-empty directory: document_library rsync error: some files/attrs were not transferred (see previous errors) (code 23) at...
Service Provider (SP) initiated SLO when using OIDC (SaaS environment)
Issue We are utilizing OpenID Connect (AWS Cognito) for logging into Liferay; however, the users remain logged into the SSO system even after logging out of Liferay. Environment Liferay DXP 7.4 Resolution Currently Liferay's OpenID Connect (OIDC) implementation does not include SLO...
Data is lost when Web Contents are published with the Corsican language.
Issue When publishing content in the Corsican language, data that had been published in other languages was lost. Environment All environments Resolution Please request a hotfix with LPD-27959 to resolve the issue. Additional Information Updating the Patching Tool  ,...
Cannot add more than one notification for a task in workflow
Issue When creating a workflow, adding more than one notification freezes the source view. Unable to edit the source view when adding notifications based on Role or Role Type. Steps to reproduce: Navigate to applications > workflow > process builder and create a new workflow Upload the...
All Custom Fields are not viewable in the Control Panel
Issue When adding more than 25 attributes, only 20 are viewable. Steps to reproduce: Control Panel > Configuration > Custom Fields > User Add more than 25 attributes by clicking on "New" Observe that only 20 attributes are visible and there is no pagination available to view the second...
Known Issue [Resolved]: Products with a UOM configured and discounts updated via API unexpectedly display per-base-unit net price
Issue After applying a discount to a product (with a UOM configured) via the POST v1.0/skus/by-externalReferenceCode/{externalReferenceCode}/sku-unit-of-measures headless-commerce-admin-catalog API, the discounted price for the product in the UI shows a per-base-unit Net Price instead of...
Unable to configure Liferay to use Okta groups for authorization due to missing Feature Flag
Issue While trying to configure Liferay to use Okta groups for authorization when following the instructions here, Importing User Groups’ Memberships from an External IDP through SAML, there’s a mention of a Feature Flag, however it is not possible to know which one it is. Environment...
Image preview not displaying for AVIF format
Issue Images in AVIF format cannot be previewed in Documents and Media Steps to reproduce 1. Startup Liferay 2. Setup and enable ImageMagick (with HEIC support) 3. Navigate to System Settings > Adaptive Media >> Images 4. Add an entry for Supported Mime Type: image/avif 5. Click Save 6....
Multiple <h1> tags on the Home page editor
Issue Users want to improve SEO performance by ensuring that each page contains only one H1 tag. However, they noticed that '<h1 class="hide-accessible">Navigation</h1>' appears on all pages, thus this has to be a <span> class to rectify this. Environment Liferay DXP 7.3 Resolution The...

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