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Issue Need to get audit logs for site page deletion/ update. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution There are no OOTB configuration available for getting the Audit...

Gradle build without internet connection

legacy

Issue How to build the Gradle workspace without an internet connection? Steps to run the gradlew command using offline mode Environment Liferay DXP Resolution We have improved the offline support in the most recent...

The Layout table still contains database references for removed sites

legacy Troubleshooting

Issue Not all references to a deleted site are removed since entries in the Layout table that had the site's groupId are still present after the deletion is complete. Steps to Reproduce 1. Start a clean DXP 7.3...

Conflict loading libraries from the global classpath(tomcat-/lib/ext/)

legacy Troubleshooting

Issue Loading the libraries from the global classpath is conflicting with one of the Liferay's internal module Caused by: java.lang.ClassNotFoundException: org.apache.commons.compress.archivers.zip.ZipFile...

Alternative for browser native dialogs when Liferay is rendered in cross-domain iframes

legacy

Issue Is there a roadmap for Liferay to deal with Chrome's decision to remove JS dialogs from cross-origin Iframes? Since this can create issues such as using the Control Panel when Liferay is using one of those...

Specifications API is not supporting Upsert operations

legacy Troubleshooting

Issue Users are unable to add translations for title/labels in Specification API. Steps to reproduce: 1. POST a specification by using the Specification API endpoint...

Unable to add Products with Tags via headless API

legacy Troubleshooting

Issue Steps to reproduce: 1. Create a product using POST /v1.0/products (Request is attached). 2. Execute the request and check the response. 3. Tags are showing blank and on Product UI, tags are not generated....

Unable to add Products with Specifications via headless API

legacy Troubleshooting

Issue When a product is created with specifications, the 200 response code is received. But, on UI product is not visible. Steps to reproduce: 1. Create a product by using the POST /v1.0/products (Request is...

When the data for 'from address' and 'from name' are more than 50 characters, custom calendar notification templates cannot be saved

legacy Troubleshooting

Issue The notification template is not being saved Steps to reproduce: 1. Add a 'Calendar' portlet to page 2. Navigate to Calendar settings 3. Navigate to notificationtemplates tab 4. Edit 'from address' and 'from...

After installing a new portal with an AdvancedFileSystemStore document_library, the images aren't shown

legacy Troubleshooting

Issue After migrating, upgrading or installing a new portal with an existing database and document library folder using the AdvancedFileSystemStore the images and documents aren't accessible....

The DXP/Portal WAR's shielded-container-lib/ directory to load libraries

legacy How To

Issue Shielded container library in DXP 7.4 over global classpath(tomcat-<version>/lib/ext/ directory to load libraries globally) Environment Liferay DXP 7.4 Resolution The DXP/Portal WAR's shielded...

Heat mapping functionality in Liferay Analytics Cloud

legacy

Issue With Heat Mapping as part of Liferay Analytics, it would be great to have a one-stop-shop experience. Heatmapping functionality that would allow consumers to see what areas of each page are used most by users...

Can I change the CPU and Memory usage alert metrics?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is there any way to change the default metric value of CPU...

Liferay image fails to start with a javax.servlet.ServletException

legacy Troubleshooting

Issue My Liferay image is failing to start with the default settings. The following message is thrown in the logs: javax.servlet.ServletException: A servlet matching the filter...

Using $dateTool.toDate in a Velocity template does not return any date

legacy Troubleshooting

Issue In a Velocity template, trying to get a date using dateTool.toDate does not work as expected when using a locale different from default one. As an example, if under those conditions we have a Velocity...

Liferay related fields that can be added in Jboss access log

legacy How To

Issue How to add the access-log pattern that includes Liferay related fields in the access log? Environment JBoss 6.x JBoss 7.x Liferay DXP Resolution To enable the access logs, you may follow the...

Adding all locales is exceeding the maximum characters

legacy Troubleshooting

Issue The below error is observed when Liferay DXP 7.4 is started with this property...

Disable/Stop the immediate login post resetting the password

legacy

Issue How to disable/stop the immediate login post resetting the password and want users to redirect to the login page. Environment Liferay DXP 7.2 Resolution The default functionality of Liferay is to log...

Files in the document_library folder are owned by the root user

legacy Troubleshooting

Issue After executing the portal with the Linux root superuser, some files and folders in the $LIFERAY_HOME/data/document_library folder are now owned by the root user and can't be accessed by the...

(IX_228562AD) violated on Server restart caused by a DuplicateLockException

legacy

Issue Unique constraint (IX_228562AD) violated on Server restart. It could be shown as an ERROR log message in JDBCExceptionReporter class and an INFO log error in BackgroundTaskMessageListener class. 2022-04-20...

Page .lar exports are failing to be imported due to a "DuplicateVocabularyException: A category vocabulary with the name topic already" exists

legacy Troubleshooting

Issue Page .lar exports from one 7.3 environment are currently failing to be imported in a separate 7.3 environment due to the following error: DuplicateVocabularyException: A category vocabulary with the name topic...

Unable to configure Outlook

legacy Troubleshooting

Issue Steps Followed: 1. portal-ext. properties: mail.session.mail.smtp.auth=true mail.session.mail.smtp.starttls.enable=true 2. Navigate to Server Administration -> Mail Outgoing SMTP Server: smtp.office365.com...

CounterLocalService.fetchCounter" does not exist in DXP 7.2 or later versions.

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Product specifications are not getting created if not available on the portal

legacy Troubleshooting

Issue When specifications are not available on the portal. It's giving 500 Internal Server Error in the response body while creating the product via headless API. Steps to reproduce: 1. Create a product by using...

Product status is not updating by using Patch API

legacy Troubleshooting

Issue PATCH API is not updating the status of the product workflow. Steps to reproduce: 1. Create a product via headless API( request is attached). 2. Check the status of the product in UI ( It's showing as draft...

Old auditing data taking up database space

legacy

Issue Are there any alternative methods to manage audit data? Environment DXP 7.3 DXP 7.2 Resolution As an alternative to saving all of the logging data into the database, instead, we may choose to save it to a...

Audit modules is not starting after upgrade

legacy Troubleshooting

Issue After upgrading from Liferay Portal 6.2 to Liferay 7.2. The following audit module error is appearing. 2020-11-05 10:07:14.615 INFO [Start Level: Equinox Container:...

Troubleshooting java.lang.NoClassDefFoundError/java.lang.ClassNotFoundException

legacy Troubleshooting

Issue java.lang.NoClassDefFoundError or java.lang.ClassNotFoundException on portal startup only. Environment Portal containing custom modules including optional dependencies. Resolution Review the deployed...

Layout permissions lost upgrading from 6.2 to 7.2

legacy Troubleshooting

Issue After the upgrade from 6.2 to 7.2, several Layout permissions have been changed. Some pages restricted to the user Guest are accessible after the upgrade. There are rows in the ResourcePermission table with the...

Error handling LOB columns

legacy Troubleshooting

Issue We have developed a custom entity using Service Builder. One of the tables defines a LOB column. When we try to insert a record in that column we get following database exception:...

Establish an external data source using JNDI

legacy How To

Issue Sometimes there is a requirement to use data sources other than Liferay DXPs. To do this, the data source can be configured via JNDI data source or JDBC properties. Any database other than Liferay DXP's...

Product status is not changing via headless APIs

legacy

Issue If the product is created via headless API with workflow-enabled. The status of the product is in a 'draft' state rather than a 'pending' state. Steps to reproduce: 1. Assign a default workflow to Commerce...

Subfolder webcontent is not fetched with headless API

legacy Troubleshooting

Issue Step to Reproduce: 1. Create three basic web content. 2. Create a folder with two basic web content inside it. Now, total web content is 5 including. 3. Navigated to http://localhost:8080/o/api 4. Executed the...

"Unable to extend the HTTP session" WARN logs

legacy Troubleshooting

Issue These warnings are frequently found in the logs: Unable to extend the HTTP session. or Unable to extend the HTTP session. Review the portal property "session.timeout" if this warning is displayed...

INFO log traces with STARTED/ STOPPED information are not displayed when deploying a module if using WildFly/JBoss version 22.0.0 or higher

legacy Troubleshooting

Issue When a module is started or stopped, there is usually a log trace of level INFO showing that information. However, when using the application server WidlFly/JBoss with version 22.0.0 or higher, these traces are...

Some pages do not display properly when HTTP Strict Transport Security (HSTS) is configured.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Intermittent performance issues caused by Journal Articles Display

legacy Troubleshooting

Issue After installing dxp-16, intermittent performance issues are being seen Thread dumps taken during the performance issue show a number of threads with a similar format: at...

Starting nodes concurrently can lead to incorrect module upgrades

legacy Troubleshooting

Issue Module functionality seems to fail after moving to a newer fixpack. After executing a system:check unsatisfied dependencies like the following appear: Component with ID 58 is unavailable due to missing...

Buttons inside SAML Admin not working

legacy Troubleshooting

Issue Add Identity Provider button of SAML Admin is not clickable. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution DXP 7.0, 7.1, 7.2 and 7.3: Add below...

'users.reminder.queries.enabled' portal property can be configurable from the UI on a per-instance basis

legacy How To

Issue Until now, the property 'users.reminder.queries.enabled' has been set to true or false per instance. However, after version DXP 7.3, the user is no longer able to do so (as the per-instance property file...

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