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Navigation Menu portlet won't list child of child pages

Issue While using any Navigation Menu portlet template different from the "List Menu" one (for example: Bar Minimally Styled), in a long page tree with multiple children pages, like: Only Welcome and Level1page...

Web content loses its display page when deleting the default Asset Publisher from the page

legacy

Issue We have a Widget page with an Asset Publisher on it, which is set to be the default AP on that layout We also have a web content and our page is set as its display page in the web content's...

Export of site fails with NoSuchTemplateException

legacy Troubleshooting

Issue We want to export our site into a LAR file, but it fails with the below error on the UI: An unexpected error occurred with the publication process. Please check your portal and publishing...

Administrators can't edit form entries

legacy

Issue Form Entry Edit Functionality Missing Environment Liferay DXP 7.2 Resolution Form entries cannot be edited after they have been submitted by a user in Liferay 7.2. This is expected behavior and the option to edit...

Multi-Tenant Elasticsearch Index Names Support in DXP 7.2 FP8/SP3 and DXP 7.3+: Important Changes for Search Tunings and Workflow Metrics

How To

Applicable Environments Liferay DXP 7.3 and 7.4 Liferay DXP 7.2 Service Pack 3+/Fix Pack 8+ (SP3+/FP8+) Elasticsearch 6.x/7.x Liferay Connector to Elasticsearch 7 v3.1.0 (for DXP 7.2) Who should read this article?...

Can not change virtual host from an existing virtual instance

legacy Troubleshooting

Issue After editing the virtual host field from an existing virtual instance, the new value suddenly disappears after clicking on Save button. Environment Liferay DXP 7.2, fix pack dxp-5 or higher Resolution...

Cannot deploy themes using the `themes` folder

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Your themes (.war files) on the themes folder are not...

Invalid CSRF Token warnings

legacy Troubleshooting

Issue Invalid CSRF Token warnings appear in the logs, if portlet.url.anchor.enable=true is set in portal-ext.properties. User 20127 is not allowed to access URL http://localhost:8080/web/guest/home and...

I want to define user permissions for the Notice and Warning portlets respectively.

legacy

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

How to resolve "Unable to validate referenced file entry" UI errors preventing Web Content from being updated

legacy Troubleshooting

Issue When trying to update a previously published web content article, clicking the Publish button results in an error message in the UI like the following: Error: Unable to validate referenced file entry because it...

RSS Publisher portlet on Widget Pages can be refreshed by guest users

legacy Troubleshooting

Issue RSS Publisher portlet on Widget Pages can be refreshed by guest users. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Add an RSS publisher portlet to Wiget Page...

Jenkins builds are failing due to "Cannot run program ./gradlew" error

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Builds on Jenkins are failing due to the following...

Why am I not receiving Liferay security bulletin emails?

legacy Troubleshooting

Liferay Support sends security bulletin emails to all customers with an active Enterprise Subscription. These notifications include critical information on potential security...

Bundle-Version differences in fixpacks

legacy

Issue Why do Bundle-Version differ between MANIFEST.MF in fixpack binaries and the source code? Environment Liferay DXP 7.0+ Resolution To briefly explain the reason it must be clarified the way .jar files are...

Errors occur after Liferay Faces upgrade

legacy Troubleshooting

Issue After the upgrade of Liferay Faces (by updating the given versions in dependencies shown in the provided screenshots), the following error occurs logs: javax.el.ELException: Function 'p:component' not found...

Pagination not working in 7.2 Fix Pack 5

legacy Troubleshooting

Issue When navigating to another page of a portlet (such as Asset Publisher) using the dropdown, user is redirected to another page with a "The requested resource could not be found" error. Environment DXP 7.2 Fix Pack 5...

Site export (or staging enabling) fails with "missing reference(s) that could not be found during the process."

legacy Troubleshooting

Issue I am exporting a site and it fails with an error like "The Dynamic Data Mapping Template (Automatic Copy): Service Menu has missing reference(s) that could not be found during the process." and a stack trace like in...

How can we use the Notifications portlet in DXP?

legacy How To

Issue In Liferay Portal it was possible to place a Notifications portlet onto a page. However in Liferay DXP 7.2 the Notifications portlet is not a listed Widget and can not be added to pages. Environment Liferay...

Search portlet temporarily unavailable due to ClassCastException

legacy Troubleshooting

Issue In DXP 7.0 with Elasticsearch 6, when using the search portlet, it becomes temporarily unavailable and the following stacktrace is seen in the logs. Caused by: java.lang.ClassCastException:...

Can't enable staging because the propagation of changes is enabled

legacy Troubleshooting

Issue When trying to enable Staging for a site the page is blank with the following message on the top: Warning: Staging cannot be used for this site because the propagation of changes from the site...

How to delete the old data from Audit?

legacy

Issue How to delete the old data from Audit? Environment Liferay DXP 7.0 Resolution Please note: The following information involves customizations that are beyond the scope of Liferay Support. Please exercise...

I cannot sync my Contacts to Analytics Cloud

legacy Troubleshooting

Issue I connected Liferay DXP and Analytics Cloud successfully In Analytics Cloud I navigate to "Configure Data Source" I selected the Sites and Users to sync The process gets stuck at "Syncing - 50.00% Completed"...

Changing password forces users to log in again

legacy Troubleshooting

Issue Changing password invalidates current sessions and the users have to log in again. 2020-02-07 13:08:37.558 ERROR [http-nio-8080-exec-2][PortletServlet:112] javax.portlet.PortletException:...

Document is not found for users searching in another language

legacy Troubleshooting

Issue When searching for a text document (e.g., PDF) by keywords inside the text using the default portal language, the document is shown in the search results. When the language is different, the document cannot...

How to make the image as clickable with the link in fragments?

legacy How To

Issue How to make the image as clickable with the link in fragments? Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution Please note: The following information involves customizations or implementation ideas that...

How to register the same user using email id in other sites as well

legacy How To

Issue Use case: Creating multiple sites in a single instance of the portal. User1 is registered using the same email id on SiteA and SiteB. If User1 is logged in on SiteA and he/she should not able to open the SiteB...

Web Content Title not displayed in notification email resulting from Workflow

legacy Troubleshooting

Issue When implementing a workflow that sends users an email notification when a new Web Content Article is created, the email does not contain the title of the Web Content Article. Environment Liferay DXP 7.2...

Session Hijacking issue with https connection

legacy

Issue By replacing the sessionId of a logged-in user, the user's session from another browser is replicated. Steps to reproduce Create 2 users like u1, u2 Assign the role for the u1 as "Power user", u2 as "Portal...

Integration of SiteMinder SSO

legacy How To

Issue How to integrate the SiteMinder SSO with Liferay Environment Liferay DXP 7.0 Resolution By default, Token based authentication is disabled in the Liferay. To manage the same, refer to this document Token-based...

The "Add Notification" button does not appear in the notification portlet

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Using Active directory, after changing the user password, still user is able to login using the old password

legacy Troubleshooting

Issue Using Active directory, after changing the user password, still, a user is able to login using the old password Environment Liferay portal 6.2 Resolution Under Control Panel -> Portal Settings ->...

How to resolve hudson.model NoSuchFileExceptions when switching the CI to use a StatefulSet for a Liferay PaaS environment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After attempting to update our Jenkins CI image to use a...

Patching Tool 'WARNING: Some of the currently installed fixes are not available' while installing certain fix packs and hotfixes

legacy Troubleshooting

Issue After installing a fix pack and a hotfix, Patching Tool shows the message - "WARNING: some of the currently installed fixes are not available: <a very long ticket list>": Environment Liferay DXP 7.0:...

How to set an absolute path in an OSGi .config file for a directory on a shared network drive

legacy Troubleshooting

Issue We are attempting to use a Document Library directory "External_Library" on a shared network drive, but cannot determine how to use an absolute path instead of a relative path; during startup, a relative path...

404 error when downloading module "com.liferay.saml.opensaml.integration" from Release Notes page

legacy Troubleshooting

Issue Getting a 404 error when downloading module "com.liferay.saml.opensaml.integration" from Release Notes page. Environment Liferay DXP 7.2 Resolution The module for "com.liferay.saml.opensaml.integration" can be...

How to change Liferay DXP session timeout on Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You need to change the session timeout for Liferay...

nodejs download fails due to invalid link

legacy Troubleshooting

Issue Customers may encounter failures using Gradle v.4 + Workspace. Here is the relevant stacktrace exception: > Task :downloadNode FAILED Trying to download...

On slow networks, the browser's console throws "A require() call has failed but no failure handler was provided" at frontend-js-spa-web@/liferay/init.es

legacy Troubleshooting

Issue Administrators may run their Liferay DEV instances on slow networks due to different reasons. In those cases, several issues will be observed: - Buttons unresponsive - Forms not showing data from the...

"Version specific upgrade task must return function" error when running gulp upgrade command

legacy Troubleshooting

Issue While upgrading a theme created with Theme Generator and running the step of upgrading the theme itself (gulp upgrade), the below error message will be returned: [18:20:11] Starting 'upgrade'... [18:20:11]...

In Select File modal window, when clicking on the SITES breadcrumb link, I see sites that I am not a member of

legacy

Issue When creating e.g. a web content and adding an image or document to it, I am presented with a popup window for selecting the document/image file, and at the top there's a breadcrumb link (Sites), and when I click on...

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