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Page Tree Search results difficult to read when using a custom theme
legacy Troubleshooting
Issue When searching in the page tree, the results are formatted in such a way that they are difficult to read and select the correct item from them. This happens when there are several levels of child pages in the...
Structures and Templates are included in the exported LAR even though the export options excluded Structures and Templates
legacy
Issue Structures and Templates are included in the exported LAR even though the export options excluded Structures and Templates Given that we have a Web Content article that is using a custom structure and template, if we...
How to check portlet additions from log history
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Add workflow button is not present in Process Builder
legacy
Issue Going to Control Panel > Workflow > Process Builder the add button is missing.   Environment Liferay DXP 7.3   Resolution This is the expected behaviour since users with permission to edit or publish...
How can I disable document versioning?
legacy How To
Issue I'd like to disable document versioning (so that every document has only one version) Environment 7.2+ Resolution You cannot disable versioning altogether, per se, but you can reach an equivalent result by limiting...
Assign a Display Page Templates to multiple Web content after migrating from a previous version of DXP 7.1
legacy Troubleshooting
Issue In versions prior to 7.1 there were no Display Page Templates to use with web contents. After migrating to 7.1+, we can create a default Display Page Template associated to an existing web content structure from...
Cannot assign roles unless the User role has permission to view the Administrator role
legacy Troubleshooting
Issue No new roles can be assigned if the User's View permission on the Administrator role is revoked. Steps to reproduce: 1) Startup Liferay server 2) Log in as your administrator 3) Create a role, call it...
Restore process is stuck at xx % in trial environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The restore process will not complete in our trial...
Collection Display Fragment collection selector displays collections of Parent site at the Child Site Scope
legacy Troubleshooting
Issue Under the child site scope, the child site collections are not filtered and displayed for selection. Steps to reproduce: 1) Navigate to Control Panel --> Sites --> Sites and add a blank Site (TestSite). 2)...
'Collections is temporarily unavailable' error message on UI
legacy Troubleshooting
Issue When a collection uses a web content structure that has been deleted, the error 'Collections is temporarily unavailable' appears. Steps to Reproduce: 1) Navigate to Site > Content & Data > Web Content >...
Even if a private page exists, adding a new document using item selector on a site adds guest permissions
legacy Troubleshooting
Issue When adding new documents and media documents via item selector, guest permissions are added even when private pages exist. Steps to reproduce: 1) Create a new site. 2) Add a private page to the site. 3)...
The wrong date appears when the year format is four digits but the value is two digits
legacy Troubleshooting
Issue After clicking the publish button, the incorrect year appears. Steps to reproduce: 1. Navigate to Control Panel > Content & Data > Dynamic Data Lists 2. Add a New list 3. Select a Data Definitions 4. Create a...
The text field lacks an id, the label uses the name of the input as the for attribute
legacy Troubleshooting
Issue Since the text field has no an ID, the label uses the 'for' attribute to refer to the input's name Steps to reproduce: 1. Create a form and add a text field 2. Save and preview this form 3. Inspect the input...
Weak Cryptographic Hash and Ciphers Reported in VAPT of Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Weak Cryptographic Hash and Ciphers are reported in VAPT...
Resolve liferay-amd-loader errors for themes with React components
legacy Troubleshooting
Issue liferay-amd-loader errors for themes containing React components can be seen in the browser console: liferay-amd-loader | Errors returned from server for require( ['test-theme/js/controllers/test_controller.es'] ):...
Should the "Edit Template" option appear for Web Content on a Live Site?
legacy
Issue When publishing to a live site, "Edit Template" can be selected from the options menu of a Web Content Display portlet. Should “Edit Template” be disabled on the live site? Environment DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4...
External connections getting failed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue External connections getting dropped on Liferay PaaS...
Unable to upload the documents in Form
legacy Troubleshooting
Issue The upload select button is unselectable with a warning: You do not have permission to access the upload file on this form. Contact the form owner or portal administrator to request the access. Steps to...
Order Confirmation Error
legacy Troubleshooting
Issue When Seller Order Acceptance Workflow is enabled An error occurred while processing your payment is encountered on the order confirmation page. Steps to reproduce: 1. Create a 'Minium' site. 2. Navigate to...
Multiple Approve/Reject button is appearing for each workflow
legacy Troubleshooting
Issue When approval workflow is active for 'Commerce Channel', the multiple approve/reject button is appearing on the order details admin page. There should only be a pair of approve/reject for each order. ...