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'${processor.processMax()' error while creating Application Display Templates
legacy Troubleshooting
Issue In the application display templates, whenever try to create an asset publisher template, the below error appears on the UI: The error appears in the Liferay logs as well: ERROR [WebContainer :...
PortalUUID: 'cannot find symbol' in Service Builder module
legacy Troubleshooting
Issue When trying to build my Service Builder module, the following error is thrown in *PersisenceImpl.java classes: cannot find symbol PortalUUID *PersisenceImpl.java classes contain the following reference:...
Portal.properties link not up to date
legacy
Issue I am looking at the link https://docs.liferay.com/dxp/portal/7.4-latest/propertiesdoc/portal.properties.html  to inspect the default portal properties, but it doesn't seem to be up to date. For example, some...
Error "The SSL certificate does not match the SSL private key"
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The deployment process failed with the following error...
Deployment failure due to invalid Environment Variable name
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The deployment process failed with the following error...
Error "Someone may be trying to circumvent the permission checker" when deleting a virtual instance
legacy Troubleshooting
Issue When attempting to delete a virtual instance, users may encounter the following error: javax.portlet.PortletException: com.liferay.portal.kernel.exception.SystemException:...
Approver does not have access to preview of Content Page
legacy Troubleshooting
Issue Created a custom role to approve Content Pages Added View and Update permissions for Pages When the user with the role opens the Workflow Task and clicks the preview button, the following error appears: ...
SAML Sessions remain Active despite Logout in Liferay
legacy Troubleshooting
Issue We have integrated SAML with our Liferay configuration. We have noticed that after a User logs out, their session remains active in Liferay. Environment Liferay DXP 7.3 Resolution This issue may occur if the...
I cannot select a Folder when adding a Basic Document via Asset Publisher
legacy Troubleshooting
Issue I have an Asset Publisher Widget configured as Manual Asset Selection. When adding a Basic Document, the portal does not allow me to change the default Folder. Environment Liferay DXP 7.4 Resolution The...
Unable to add images to an out of the box paragraph fragment
legacy Troubleshooting
Issue We are facing editing issues on the out of the box paragraph fragments when trying to add images to it. The add button is only available in the editor when the paragraph is placed in a grid. If the paragraph is...
Private Pages for New Users are being created only after New User logs in
legacy
    Issue When creating Private pages for new users, the private pages are being created only once the new user has logged in or is impersonated   Environment Liferay DXP 7.X   Resolution The behavior listed above is...
How can administrator users pre-configure a category filters in a search page?
legacy How To
Issue In a search page, an administrator user can narrow search results using the Type Facet by pre-selecting specific object types in the widget configuration. We need to do a similar filtering selecting specific...
Modules with escapeModel=true attribute in search-container not working
legacy Troubleshooting
Issue We have detected that the modules that implement the search-container with escapedModel="true" attribute in the search-container-row, are not working. We have also seen the following messages appear in...
How to bulk edit Categories?
legacy How To
Issue How can a Liferay user bulk edit Categories in the Documents and Media? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Go to a DXP site. Navigate to Content&Data --> Categorization -->...
Can't order web content structures alphabetically
legacy Troubleshooting
Issue Alphabetically sorting when selecting a structure during web content creation Steps to reproduce: 1. Create 7 structures 2. Start to create web content, select 'More' in the list Expected behavior: The user...
Unable to activate ModSecurity
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to activate ModSecurity or add new rules following...
java.lang.IllegalStateException: Unknown background task executor com.liferay.portal.search.internal.background.task.ReindexPortalBackgroundTaskExecutor
legacy Troubleshooting
Issue When trying to perform a full portal reindex, we are obtaining below error in the logs: java.lang.IllegalStateException: Unknown background task executor...
JDK 11 protocol TLSv1.3
legacy Troubleshooting
Issue TLS protocol version used by default in JDK 11 is TLSv1.3, and connection with third parties can be affected, default protocols are:  -Dhttps.protocols=TLSv1.2 (default in Java 8)...
Which Liferay version should I use in gradle.properties for the 2023.Q4 Quarterly Release?
legacy
Issue Which version do I need to use for the liferay.workspace.product= property in gradle.properties for Liferay Workspace? Environment Liferay Workspace DXP 7.4 Resolution As of Dec. 15, for the time being,...
What should be the preferred sequence to import data to an environment?
legacy Troubleshooting
Issue User faces 'Missing References' issue many times when importing the data to an environment, therefore, if we have a probable sequence to import this, the issues might get minimised. Environment Liferay DXP...