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ThemeDisplay.getDevice(request) returns null or a dummy implementation
legacy
Issue Calling themeDisplay.getDevice(request) from a theme template returns null or a dummy implementation of Device interface Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The classes which provided the...
Cannot publish from Staging to Live from non-master nodes
legacy Troubleshooting
Issue When performing a Staging publication from a cluster node that is not the master, the publish operation is not executed and an exception is written to the log file: 2022-08-11 22:15:28.704 ERROR [[ACTIVE]...
Deploying Commerce Hotfix in Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to deploy a Commerce hotfix in Liferay PaaS?...
Pagination works until a certain page but not for the remaining pages
legacy Troubleshooting
Issue Users are not displayed properly with delta value 5 Steps to reproduce : 1) Created 200 and more users  2)  Set 'Delta' value '5' Observed Behavior: No page is displayed if the user clicks '....' and then...
Exceptions when executing script in custom workflows
legacy Troubleshooting
Issue When for example, an email notification is being sent to a specific recipient through the label <scripted-recipient> as a result of an action in the workflow, an ScriptingException is thrown:...
All existing groups are imported from LDAP after logging in with a user
legacy
Issue After logging in with an LDAP user, all existing groups are imported from the LDAP server. In earlier versions (DXP 7.1 and DXP 7.2) only the groups to which the user has been assigned are...
Asset Publisher Loses Sorting by Custom Field
legacy
Issue The Asset Publisher loses sorting by custom fields when more than one type of structure is selected. This happens even if the structure fields of selected structure/templates are identical. Environment Liferay DXP...
Importing web content structures with fieldset fails
legacy Troubleshooting
Issue Import fails if a web content that contains fieldset in structure, is added in the LAR. Steps to Reproduce: Go to Content & Data --> Web Content --> Structures and create 3 structures like the following:...
When all pages are selected, a new page is not published to live
legacy Troubleshooting
Issue A new page is not published to live with all of the pages selected. Steps to reproduce: 1) Create a blank site with a widget page. 2) Enable local staging. 3) Go to the staging site page and click on Publish...
The pagination type is Simple
legacy Troubleshooting
Issue Regular pagination is the same as Simple pagination Step to reproduce: Add three web contents Add an Asset Publisher to a widget page Change the Asset Selection to dynamic Change the Number of Items to...
Records are not removed from samlspsession table if the user closes the browser instead of logging out
legacy Troubleshooting
Issue Records are not removed from `samlspsession` table if the user closes the browser instead of logging out. Steps to reproduce: 1. Setup two instances of Liferay to use SAML - one as IDP and one as SP....
Cryptography Encryption Algorithm used in Liferay
legacy
Issue Which algorithms are used as part of cryptography in standard Liferay implementation? What is key rotation approach? Environment Liferay DXP 7.1 Resolution Liferay DXP and Liferay Portal utilize...
"Authentication failed. Please enable browser cookies and try again." error prevents login operation
legacy Troubleshooting
Issue When I try to log in, the message Authentication failed. Please enable browser cookies and try again. is displayed and the operation is not successful. Environment Liferay DXP 7.0 Fix Pack 102+ Liferay DXP 7.1 Fix...
Publications can be enabled on a remote live site
legacy Troubleshooting
Issue Publication can be enabled in a remote-live-staging setup on the remote-live site. Steps to Reproduce Set up 2 separate bundles configure them for remote live staging  On Staging Site, navigate to Global Menu...
Not able to remove row or column
legacy Troubleshooting
Issue Unable to remove a row or a column Step to reproduce: 1) Navigate to Forms 2) Add a Form 3) Add a grid field 4) Add three rows and columns 5) Try to remove a row or a column Expected Behavior: Users are able...
Webdav slow when uploading bulk content
legacy
Issue When we upload a large number of files in a hierarchical directory structure, it takes a lot of time even if the file sizes are small.   Environment Liferay DXP 7.3   Resolution When a User uploads many...
Limited amount of elements in Forms
legacy Troubleshooting
Issue We cannot create a form with over 28 elements, as when we attempt this scenario we are redirected back to the form list without any success and there is an error message is thrown in the logs.  ...
Can we bypass the limit of creating maximum 150 categories in a vocabulary?
legacy How To
Issue We can't put more than 150 categories in a vocabulary. Can we increase the limit somehow? Why is there a limitation anyway? Environment Liferay DXP 7.4 U79+ Resolution The limitation of 150...
Can we bulk-update our content?
legacy
Issue We have changed one of our mottos on our website and we need to change it everywhere on the site Is there a find-and-replace function in Liferay where we could do that all in one? Doing it manually...
Can't select a video for the video fragment
legacy Troubleshooting
Issue I have created a fragment where I should be able to embed videos, following the documentation When I try to select a video in that fragment, an error message says: Please enter a file with a valid...
Difference between "Settings" and "Advanced" permissions
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
How to check the date of site creation
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Resource and Global scopes tabs are not listing under oAuth2 administration scopes
legacy How To
Issue I not see the Resource and Global Sub-tabs under the Scopes tab on Oauth2 clients (in Control Panel/ OAuth2 Administration) Environment 7.3+ Resolution After https://issues.liferay.com/browse/LPS-105158 the scope...
The form exported data showing empty value for 'Select from list' field
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.0 2. Navigate to Content > Forms > Create a new data provider. 3. Data provider entries are: Name: Countries of the World URL:...
Order is being placed irrespective of the quantity of product
Issue Steps to reproduce: 1. Create a site by using the minium site template. 2. Navigate to Products under Product Management. 3. Create a simple product. 4. Navigate to the SKU tab and provide the details >...
Error 500:INTERNAL_SERVER_ERROR, undefined is displayed
legacy Troubleshooting
Issue When using the fields Author, Modified Date, or Created Date as Default Sort in a View, an error message is displayed on the Object list view. Steps to Reproduce: 1) Navigate to Menu > Control Panel > Object...
Is the number of Form Fields are limited?
legacy Troubleshooting
Issue We have a form that contains 50 fields we have managed to add 24 fields across 9 pages. Now when we try to add the 25th and hit save, the page is loading and is taking us back to the list of forms....
Allow schedule web content to be visible on the staging site
legacy
Issue Users should schedule web content to be visible on Staging. When they set a display date for web content, it does not appear in either the Live or Staging sites until that date is reached. However, in order...
Marketplace Doesn't Update Through the Portal
legacy Troubleshooting
Issue This occurs when trying to update the Marketplace through the portal when using Liferay DXP 7.0 GA1 (de-92). The Marketplace asks for an update, but when clicking on the update button, it does not do...
Getting NullPointerException in LocalizationImpl class during upgrade
legacy Troubleshooting
Issue The following error appears during the upgrade from Liferay Portal 6.2 to Liferay DXP 7.4. 2022-08-24 06:06:09.974 ERROR [main][LocalizationImpl:896] null java.lang.NullPointerException: null at...
Upgrade to 7.4 fails trying to insert records into table DDMFieldAttribute
legacy Troubleshooting
Issue I am performing an upgrade to 7.4 and it fails with errors like these: com.liferay.portal.kernel.log.LogSanitizerException: com.liferay.portal.kernel.upgrade.UpgradeException: java.sql.BatchUpdateException: Batch...
Field Reference Structures change after upgrade to 7.4
legacy
Issue The problem with the Field References is that the same structure has different structure IDs in dev and prod and we are planning to develop our templates on dev and once tested, I will update our...
Where is the option to view the layout where the web content is published?
legacy How To
Issue We are looking for a possibility to view the layout where the web content is published   Environment Liferay DXP 7.1   Resolution There is the following groovy script which can be executed via Server...
User Last Login Date Not Updating
legacy Troubleshooting
Issue We're observing that our user's loginDate and lastLoginDate are not updating correctly in the user table.   Environment DXP 7.1 DXP 7.2 DXP 7.3  Resolution 1) Set the following portal-ext property:    ...
LAR File Auto Deployment
legacy
Issue Is there any way to programmatically load LAR files out of the box? Environment All Liferay Versions Resolution At this time there is no out-of-the-box method for auto-deploying LAR files. LAR files cannot be...
Can't display other site's articles in the Web Content Display
legacy
Issue We could add other sites as scope in the Web Content Display portlet in DXP 7.3 and below, so we could display articles from sites other than the current one That option is now gone in DXP 7.4, so...
"Import from CSV" performance problem
legacy
Issue There is a problem importing from CSV, it took too long to load all the lines. The CSV is being processed for around half a minute and after continuing with the import the pop-up gets blank for a longer...
Save display format
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Cluster scheduled job issues with Open ID Connect (OIDC)
legacy Troubleshooting
Issue A known issue related to clustering with environments using Open ID Connect has been identified wherein the number of scheduled jobs may be mismatched on each node. This may cause a performance impact, or a loss of...
Automated backup failure due to Error 408 (Request Timeout)
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have identified an incident where a backup failure may occur on...