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Upgrade fails for bundle(s) due to "Table 'X' already exists" error
legacy Troubleshooting
Issue When running the DB Upgrade Tool, I'm seeing that my upgrade process fails due to an error that looks something like the following: Bundle X has invalid content in tables.sql:_create table X ... caused by ... Table...
When attempting to use a Read/Write database split configuration, the Liferay startup logging warns that Hypersonic is in use
legacy Troubleshooting
Issue When setting up an environment that uses a read/write database split, it appears that Liferay tries to use Hypersonic (HSQL) instead of the configured database, as the startup logs note: WARN ...
How to resolve Jenkins builds no longer completing after GitHub user contact adjustments
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After a user left our company (who had previously created a...
Fail to upgrade to fixpack dxp-8 or higher due to duplicate key error
legacy Troubleshooting
Issue When trying to upgrade Liferay DXP 7.2 to fixpack dxp-8 or higher, the process fails due to the following error: ERROR [Portal Dependency Manager Component...
Tableau integration with Liferay
legacy
Issue How to integrate Tableau with Liferay? Environment Liferay DXP 7.2 Resolution There is no OOTB feature in Liferay which helps with the integration of Tableau with Liferay. For this, the Liferay Global Services...
java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 errors appear on a portal 6.2 cluster environment
legacy Troubleshooting
Issue The following error messages occupy 90% of the log files which are now having a big size: ERROR [catalina-exec-54][LiferayMethodExceptionEventHandler:34] java.lang.IndexOutOfBoundsException: Index: 2, Size: 2...
Headless Delivery API fails after patching to dxp-7
legacy Troubleshooting
Issue After patching to dxp-7, the headless delivery API cURL command '/o/headless-delivery/v1.0/structured-contents/{journalArticleResourcePrimKey}/rendered-content/{templateKey}' is returning 500 status code...
Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2 - workaround without rolling back to 6.2
legacy Troubleshooting
Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...
Permissions with Web Content
legacy Troubleshooting
Issue Whenever the Guest and Site Member view permissions of the Web Content are removed, user is still able to see the web content added in the Web content Display Portlet. Environment Liferay DXP 7.0 Resolution This...
Using Virtual Instances on Liferay Cloud
legacy Troubleshooting
Issue Despite creating additional Virtual Instances for DXP and adding custom domain(s) to the webserver service, users are still redirected to the default Virtual Instance. Environment Liferay Cloud Resolution...
LayoutFriendlyURLsException Thrown on Upgrade to 7.3
legacy Troubleshooting
Issue Upon upgrading to 7.3, a LayoutFriendlyURLsException was thrown on startup, even though no failures were present in the upgrade logs: WARN [Portal Dependency Manager Component...
After upgrading to stack v4, the portal shows the message "This server has not been activated with Liferay Connected Services"
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After upgrading to stack v4, the portal shows the message...
JavaScript Loader OSGI config settings don't appear to be applied following an upgrade to 7.2+
legacy How To
Issue When upgrading to DXP 7.3, we moved our previously modified OSGi .config files to the new bundle, but the settings from the JavaScript Loader .config file do not appear to be taking effect, as the default...
Changes to Tomcat classloading order as of Tomcat 8+
legacy How To
Issue In Tomcat 7 and earlier versions, class loading for EXT JAR files were done in alphabetical order. However, with Tomcat 8 and later, class loading has been changed to be decided by the underlying file system....
'Nested Applications temporarily unavailable' error
legacy Troubleshooting
Issue After upgrading to DXP 7.2+, I see that some Nested Applications widgets are not displayed on my pages and instead show a Nested Applications temporarily unavailable error. Environment Upgrading from DXP 7.0 to DXP...
Jackson libraries are missing in Liferay 7.2
legacy Troubleshooting
Issue I would like to use the Jackson libraries with the RestTemplate in Liferay 7.2 to convert messages to and from JSON, but receiving errors upon trying to use the MappingJackson2HttpMessageConverter. ...
Search Results Pagination uses IP Address instead of DNS Name when NGINX is configured
legacy Troubleshooting
Issue NGINX load balancer is set up in my environment. All URLs in the portal redirect using friendly DNS name. This does not work for the Search Results widget. When navigating the Search Results widget, it uses the...
Unable to install .cfg file after updating or upgrading to DXP 7.3 Fix Pack 1
legacy Troubleshooting
Issue When placing a *.cfg file in the LIFERAY_HOME/osgi/configs folder an error is generated in the log: Unable to install .cfg file "{cfg-file-name}", please use .config file instead. Files with the *.cfg extension...
How do I implement a JNDI database connection on Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Portal Administrators may require a connection to the...
Auto Upgrade in DXP 7.3 and Above
legacy How To
Issue Starting from Liferay 7.3, new upgrades for modules won't run automatically on startup by default. Resolution The following options are available to run the upgrades we may include in fix/service packs:...