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公開されました Sep. 10, 2025

Adaptive Media Warnings from AMRuntimeException and Errors from GhostscriptImpl in the Logs

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Ricardo Couso

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Issue

  • There are warnings related to Adaptive Media and Errors related to Ghostscript in the logs when trying to configure ImageMagick and generating media previews.
  • First warning:   
    2025-04-24 00:02:15.885 WARN [liferay/adaptive_media_processor-685][AMMessageListener:79] null
    com.liferay.adaptive.media.exception.AMRuntimeException$IOException: Unable to scale file entry 5166439 to match adaptive media configuration Preview-1000x0
        at com.liferay.adaptive.media.image.internal.scaler.AMDefaultImageScaler.scaleImage(AMDefaultImageScaler.java:61) ~[?:?]
        at com.liferay.adaptive.media.image.internal.processor.AMImageAMProcessor.process(AMImageAMProcessor.java:105) ~[?:?]
        at com.liferay.adaptive.media.image.internal.processor.AMImageAMProcessor.process(AMImageAMProcessor.java:63) ~[?:?]
        at com.liferay.adaptive.media.image.internal.processor.AMImageAMProcessor.process(AMImageAMProcessor.java:35) ~[?:?]
        at com.liferay.adaptive.media.web.internal.messaging.AMProcessorCommand$2.execute(AMProcessorCommand.java:34) ~[bundleFile:?]
        at com.liferay.adaptive.media.web.internal.messaging.AMMessageListener.doReceive(AMMessageListener.java:70) [bundleFile:?]
        at com.liferay.portal.kernel.messaging.BaseMessageListener.doReceive(BaseMessageListener.java:39) [portal-kernel.jar:?]
        at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:25) [portal-kernel.jar:?]
        at com.liferay.portal.kernel.messaging.InvokerMessageListener.receive(InvokerMessageListener.java:65) [portal-kernel.jar:?]
        at com.liferay.portal.messaging.internal.ParallelDestination$1.run(ParallelDestination.java:47) [bundleFile:?]
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?]
        at java.lang.Thread.run(Thread.java:834) [?:?]
    Caused by: com.liferay.adaptive.media.exception.AMRuntimeException$IOException: java.io.IOException: Unsupported image type
        at com.liferay.adaptive.media.image.internal.processor.util.TiffOrientationTransformer.transform(TiffOrientationTransformer.java:46) ~[?:?]
        at com.liferay.adaptive.media.image.internal.scaler.AMDefaultImageScaler.scaleImage(AMDefaultImageScaler.java:41) ~[?:?]
        ... 12 more
    Caused by: java.io.IOException: Unsupported image type
        at com.liferay.adaptive.media.image.internal.util.RenderedImageUtil.readImage(RenderedImageUtil.java:105) ~[?:?]
        at com.liferay.adaptive.media.image.internal.processor.util.TiffOrientationTransformer.transform(TiffOrientationTransformer.java:43) ~[?:?]
        at com.liferay.adaptive.media.image.internal.scaler.AMDefaultImageScaler.scaleImage(AMDefaultImageScaler.java:41) ~[?:?]
        ... 12 more
  • Error: 
    2025-04-24 08:11:33.494 ERROR [ajp-nio-0.0.0.0-8009-exec-19][GhostscriptImpl:95] null
    java.io.FileNotFoundException: Unable to find the Ghostscript command. Please verify the path specified in the Server Administration control panel at: http://<server>/group/control_panel/manage/-/server/external-services.
        at com.liferay.image.internal.GhostscriptImpl._getCommandPath(GhostscriptImpl.java:112) ~[?:?]
        at com.liferay.image.internal.GhostscriptImpl.reset(GhostscriptImpl.java:92) ~[?:?]
        at com.liferay.server.admin.web.internal.portlet.action.EditServerMVCActionCommand._updateExternalServices(EditServerMVCActionCommand.java:671) ~[bundleFile:?]
        at com.liferay.server.admin.web.internal.portlet.action.EditServerMVCActionCommand.doProcessAction(EditServerMVCActionCommand.java:236) ~[bundleFile:?]
    [...]
  • Second warning: 
    2025-04-24 08:11:51.245 WARN [liferay/adaptive_media_processor-847][AMMessageListener:79] null
    com.liferay.adaptive.media.exception.AMRuntimeException$IOException: Unable to scale file entry 5166439 to match adaptive media configuration Preview-1000x0
        at com.liferay.adaptive.media.image.internal.scaler.AMImageMagickImageScaler.scaleImage(AMImageMagickImageScaler.java:82) ~[?:?]
        at com.liferay.adaptive.media.image.internal.processor.AMImageAMProcessor.process(AMImageAMProcessor.java:105) ~[?:?]
        at com.liferay.adaptive.media.image.internal.processor.AMImageAMProcessor.process(AMImageAMProcessor.java:63) ~[?:?]
        at com.liferay.adaptive.media.image.internal.processor.AMImageAMProcessor.process(AMImageAMProcessor.java:35) ~[?:?]
        at com.liferay.adaptive.media.web.internal.messaging.AMProcessorCommand$2.execute(AMProcessorCommand.java:34) ~[bundleFile:?]
        at com.liferay.adaptive.media.web.internal.messaging.AMMessageListener.doReceive(AMMessageListener.java:70) [bundleFile:?]
        at com.liferay.portal.kernel.messaging.BaseMessageListener.doReceive(BaseMessageListener.java:39) [portal-kernel.jar:?]
        at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:25) [portal-kernel.jar:?]
        at com.liferay.portal.kernel.messaging.InvokerMessageListener.receive(InvokerMessageListener.java:65) [portal-kernel.jar:?]
        at com.liferay.portal.messaging.internal.ParallelDestination$1.run(ParallelDestination.java:47) [bundleFile:?]
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?]
        at java.lang.Thread.run(Thread.java:834) [?:?]
    Caused by: java.lang.NullPointerException
        at com.liferay.portal.util.FileImpl.write(FileImpl.java:803) ~[portal-impl.jar:?]
        at com.liferay.portal.util.FileImpl.createTempFile(FileImpl.java:176) ~[portal-impl.jar:?]
        at com.liferay.adaptive.media.image.internal.scaler.AMImageMagickImageScaler._scaleAndConvertToPNG(AMImageMagickImageScaler.java:114) ~[?:?]
        at com.liferay.adaptive.media.image.internal.scaler.AMImageMagickImageScaler.scaleImage(AMImageMagickImageScaler.java:63) ~[?:?]
        ... 12 more

Environment

  • Liferay 2023.Q3

Resolution

  • These warnings and error can appear in the logs when ImageMagick is correctly configured in Control Panel > Server Administration > External Services.
    • The first warning will occur when ImageMagick is not enabled at all and some images are attempted to be adapted.
    • The error will occur when ImageMagick is enabled while the Path configuration field doesn't include the correct path to the executable in the operating system.
    • The second warning will occur when the Path configuration is still misconfigured and some images are attempted to be adapted. 
  • To avoid these warnings and error:
    • Make sure that the Path configuration field for ImageMagick includes the correct path to the executable in your system.
    • Make sure that ImageMagick is enabled.
    • Review the configuration System Settings > Adaptive Media > Images and > ImageMagick to make sure all necessary MIME types are included.
    • Go to Control Panel > Adaptive Media and click on Adapt Remaining for the existing Adaptive Media configurations (in the associated 3-dot menu)
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