Legacy Knowledge Base
Published Jul. 2, 2025

NoSuchGroupException' Occurs When Deleting Deactivated Users

Written By

Laura Li

How To articles are not official guidelines or officially supporteddocumentation. They are community-contributed content and may not alwaysreflect the latest updates to Liferay DXP. We welcome your feedback toimprove How to articles!

While we make every effort to ensure this Knowledge Base is accurate, itmay not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with anyfeedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack"publication program, made available for informational purposes. Articlesin this program were published without a requirement for independentediting or verification and are provided "as is" withoutguarantee.

Before using any information from this article, independently verify itssuitability for your situation and project.

When deleting deactivated users from UI or through API, NoSuchGroupException is thrown as follows.

Example 1

com.liferay.portal.NoSuchGroupException

No Group exists with the key {companyId=10155, classNameId=10191, classPK=48798001}

Example 2

com.liferay.portal.NoSuchGroupException

No Group exists with the key {companyId=20155, classNameId=20191, classPK=1822201

Resolution

The above example exceptions occur when modifications are made to User_.userId when defaultuser=1. Liferay default users should have a userId of 20159 (after SP10) or 10159 (prior to SP10). If the userid are set to the incorrect value, follow the steps below:

  1. Backup the database 
  2. Manually update User_.userId to 10159 (or 20159) for defaultuser=1
  3. Manually update Contact_.userId to 10159 (or 20159) for emailAddress "default@xxx.xxx"
  4. Navigate to Control Panel > Server Administration, and execute Clear the database cache.
Did this article resolve your issue ?

Legacy Knowledge Base