Troubleshooting SAML Single Log Out when SLO fails
How To articles are not official guidelines or officially
supporteddocumentation. They are community-contributed content and may
not alwaysreflect the latest updates to Liferay DXP. We welcome your
feedback toimprove How to articles!
While we make every effort to ensure this Knowledge Base is accurate,
itmay not always reflect the most recent updates or official
guidelines.We appreciate your understanding and encourage you to reach
out with anyfeedback or concerns.
Legacy Article
You are viewing an article from our legacy
"FastTrack"publication program, made available for
informational purposes. Articlesin this program were published without a
requirement for independentediting or verification and are provided
"as is" withoutguarantee.
Before using any information from this article, independently verify
itssuitability for your situation and project.
Issue
- User is not logged out from Liferay SAML when the instance has expired.
- Liferay Session Timeout is set to 30 minutes and SAML Session is to 90 minutes.
- When SLO is triggered, the user is still signed in.
Environment
- Liferay DXP 7.0, 7.1
- Liferay Portal 6.2
Resolution
- SAML Session Timeout MUST be shorter than Liferay Session Timeout or else SLO will fail.
- For example, SAML Session is 30 minutes and Liferay Session Timeout is 35 minutes.
Did this article resolve your issue ?
