Exported Data to .CSV files with accented characters does not import correctly into MS Excel
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Issue
- After exporting data from contacts stored in Liferay to a .CSV file, it was found that when trying to import that .CSV file to Microsoft Excel, if there were letters and words that contained accents (i.e. á, é, í, ó, ú), these letters were replaced with other symbols and letters.
Environment
- This issue is only reproducible with Microsoft Excel, and was not reproducible in LibreOffice Calc
Resolution
- This occurs because Liferay exports the entries into a .CSV file using UTF-8 encoding. However, by default, Microsoft Excel does not import .CSV files using UTF-8 encoding, causing the accented characters to display improperly.
- The steps below provide a way to import data so that the accented letters display properly.
- Open Microsoft Excel
- Select File -> New
- Select the Data tab
- Select "From Text" and select the .CSV file
- Select "Delimited"
- For "File origin", select "65001: Unicode (UTF-8)"
- Select "Next"
- Select "Comma"
- Select "Finish"
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