Legacy Knowledge Base
Published Jul. 2, 2025

Unable to import LDAP telephoneNumber into Liferay phone in the Contact page

Written By

Emma Liu

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Issue

  • Unable to import LDAP telephoneNumber (in Microsoft Active Directory) into Liferay Contact Information -> Phone Numbers on the Contact page.

Contact.png

Environment

  • Liferay DXP 7.1

Resolution

  • Only attributes listed in ContactModel.java can be imported through LDAP "contact mapping". Since phone is not listed, it can not be mapped in the "Custom Contact Mapping" field in LDAP settings.

Selection_007.png

  • To import the telephoneNumber from Microsoft Active Directory to Liferay, consider mapping the telephoneNumber in LDAP to a Custom Field and map it to "Custom User Mapping".
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