Legacy Knowledge Base
Published Jul. 2, 2025

'Portlet is temporarily unavailable' error for Sharepoint Connection

Written By

Katlyn Lee

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Issue

  • A day or two after successfully configuring a Sharepoint Connection, I now see a "Portlet is temporarily unavailable" error in the UI and the following error in the Liferay logs when attempting to open the Sharepoint repository again:
    ERROR [https-jsse-nio-8443-exec-10][render_portlet_jsp:131] null
    java.lang.NullPointerException at com.liferay.sharepoint.rest.
    repository.internal.document.library.repository.authorization.
    oauth2.SharepointRepositoryTokenBrokerFactory._getSharepointRepository
    Configuration(SharepointRepositoryTokenBrokerFactory.java:59)

Environment

Resolution

  • This behavior has been reported and fixed in LPS-121069. This fix has been released in the Connector to Sharepoint version 4.0.0, which required DXP 7.3 Fix Pack 1. 
  • If still on DXP 7.2, please create a Help Center ticket requesting a hotfix of the Connector that includes LPS-121069.

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