NoSuchUserException when setting email address in "To" field of Order Placed Notification Template
Written By
Pooja Bhambani
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Issue
- When placing an order and having an Order Placed Notification Template with an email address in the "To" field, a NoSuchUserException is shown and the order can't be placed.
- Steps to reproduce:
1. Start a new commerce bundle.
2. Reindex all search indexes.
3. Create a blank site "store".
4. Commerce > Settings > Health check > Fix Commerce countries issue
5. Create a channel "ch1"
6. Edit "ch1"
Commerce Site Type : B2B
Type: select "store"
Active Flat Rate shipping method
Add a shipping option
Name: "opt1"
Amount: 1
7. Add a simple product "prd1"
SKU Price: 10
8. Add a public widget page "page1"
Add a Product publisher( Config list and type renders as minium)
Add a Checkout
9. Create a account "acc1":
Type: bussiness
Active: Yes
Select "Test" user
Add an address (e.g.):
Name: "add1"
Street 1: st
City: ct
Postal code: 1
Country: Canada
10. Edit "ch1"
Notifications
Add a notification template:
Name : "notif1"
Type : Order placed
Enabled : Yes
Email settings:
To : person@domain.com
From address : someone@domain.com
From Name : someone
Email content:
Subject : something
Body : something
11. Access "page1"
12. Prodict publisher > Add "prd1" to Cart
13. Checkout
Select "add1" address > Click Continue
Seletc "opt1" shipping method > Click Continue
Order summary > Click Continue
14. In step 10, when we leave notification empty, the order is placed.
Expected Behavior: User must place the order.
Observed Behavior: "An error occurred while processing your payment. Retry" error is occurring.
Environment
- Liferay DXP 7.2
- Commerce 2.1.0
Resolution
- The observed behavior is a known issue/bug.
- If the hotfix is required for this issue, please create a support ticket requesting hotfix by attaching patch details.
-
Installing Fix Packs and Hotfixes on Liferay DXP will guide to install this hotfix in the respective environment.
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