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Published Jul. 2, 2025

Error with liboneagentloader.so starting Liferay service

Written By

David Tello

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Issue

    • After updating the Liferay service image used to deploy the service, there are errors in the log and the service doesn't start.
    • The error obtained is:
Info: Using DT_HOME: /opt/liferaycloud/dynatrace/oneagent 
Error occurred during initialization of VM 
Could not find agent library /opt/liferaycloud/dynatrace/oneagent/agent/lib64/liboneagentloader.so in absolute path, with error: libc.musl-x86_64.so.1: cannot open shared object file: No such file or directory 
[LIFERAY] Executing scripts in /usr/local/liferay/scripts/post-shutdown: 
[LIFERAY] Executing 010_shutdown.sh. 
[DXP Cloud] shutting down liferay service

Environment

  • Liferay PaaS

Resolution

  • There is an error (LCE-2203) in the Liferay service images in the versions d2.x.x.
  • This error avoids installing the Dynatrace correctly when the container is starting.
  • This error was solve in the release DXP Stack 2021.50.1.
  • To resolve the problem, the image used in the Liferay service LCP.json should be d4.3.1 or newer.

 

 

 

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