Legacy Knowledge Base
Published Jun. 30, 2025

Error 425 Can't open data connection for transfer of "/" when trying to connect to a ftp from cloud

Written By

Jorge García Jiménez

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Issue

  • When trying to download a file via ftp from Liferay service in cloud, we obtain "error 425 Can't open data connection for transfer of "/" in FileZilla Server.

Environment

  • Liferay DXP 7.4 in Liferay PaaS.

Resolution

  • You have to configure passive mode in the ftp client and server.

Additional Information

 

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