Uncaught (in promise) SyntaxError When Creating a New Website

Legacy Knowledge Base

Published Jun. 30, 2025

Uncaught (in promise) SyntaxError When Creating a New Website

Written By

Belen Luyo

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Issue

When try to create a new website from Control Panel > Websites, I can't create a new website. I don't get any error messages in Liferay logs, but in the Browser Console, the following error message appears:

Uncaught (in promise) SyntaxError: Unexpected token '<', …"

<!DOCTYPE "... is not valid JSON
Promise.then (async)

Environment

Liferay DXP 7.0+

Resolution

To fix this issue, please follow the steps below:

Enter System Settings → Audit → Audit this Config.
The value should be greater than 0, or if it's 0, to disable auditing, uncheck the "Enabled" checkbox.
Once you set a value higher than zero, it works as expected.