Submit Feedback
Legacy Knowledge Base
Published Jun. 30, 2025

Unable to register portal instance, NullPointerException at TextEmbeddingFieldCreationPortalInstanceLifecycleListener

Written By

Jorge García Jiménez

How To articles are not official guidelines or officially supporteddocumentation. They are community-contributed content and may not alwaysreflect the latest updates to Liferay DXP. We welcome your feedback toimprove How to articles!

While we make every effort to ensure this Knowledge Base is accurate, itmay not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with anyfeedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack"publication program, made available for informational purposes. Articlesin this program were published without a requirement for independentediting or verification and are provided "as is" withoutguarantee.

Before using any information from this article, independently verify itssuitability for your situation and project.

Issue

  • When starting the portal we obtain below stacktrace that prevents from starting it correctly: 
    2023-11-07 07:33:58.152 WARN  [main][PortalInstanceLifecycleListenerManagerImpl:204] Unable to register portal instance {"mvccVersion": 6, "companyId": 20100, "userId": 0, "userName": "", "createDate": "Fri Nov 23 00:00:00 GMT 2018", "modifiedDate": "Thu Sep 14 08:55:36 GMT 2023", "webId": "liferay.com", "mx": "prueba.es", "homeURL": "", "logoId": 0, "maxUsers": 0, "active": true, "name": "Test Portal", "legalName": "Test Portal", "legalId": "", "legalType": "", "sicCode": "", "tickerSymbol": "", "industry": "", "type": "", "size": "", "indexNameCurrent": "", "indexNameNext": ""}
java.lang.NullPointerException: null
        at com.liferay.search.experiences.internal.ml.embedding.instance.lifecycle.TextEmbeddingFieldCreationPortalInstanceLifecycleListener._hasTextEmbeddingDynamicTemplates(TextEmbeddingFieldCreationPortalInstanceLifecycleListener.java:103) ~[?:?]
        at com.liferay.search.experiences.internal.ml.embedding.instance.lifecycle.TextEmbeddingFieldCreationPortalInstanceLifecycleListener.portalInstanceRegistered(TextEmbeddingFieldCreationPortalInstanceLifecycleListener.java:65) ~[?:?]
        at com.liferay.portal.instance.lifecycle.internal.PortalInstanceLifecycleListenerManagerImpl.lambda$registerCompany$1(PortalInstanceLifecycleListenerManagerImpl.java:199) ~[?:?]
        at com.liferay.portal.instance.lifecycle.internal.PortalInstanceLifecycleListenerManagerImpl._runIfNeeded(PortalInstanceLifecycleListenerManagerImpl.java:304) ~[?:?]
        at com.liferay.portal.instance.lifecycle.internal.PortalInstanceLifecycleListenerManagerImpl.registerCompany(PortalInstanceLifecycleListenerManagerImpl.java:183) ~[?:?]
[...]

2023-11-07 07:34:00.845 ERROR [SystemExecutorServiceUtil-2][ServiceConfigurationInitializer:106] Unable to initialize service component

Environment

  • Liferay DXP 7.4

Resolution

  • This error is caused because there are corrupted information in ElasticSearch indexes. You must delete the indexes and start the portal, after that, perform a full reindex.
Did this article resolve your issue ?
Legacy Knowledge Base
Did this article resolve your issue ?