Set a wrong WebId causes "Unable to get company ID" after upgrade.
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Issue
- After upgrade from DXP 7.3 to 7.4 the following error is displayed:
2023-10-24 17:28:16.854 ERROR [SCR Component Actor][ROOT:47] bundle com.liferay.portal.properties.swapper:5.0.24 (179)[com.liferay.portal.properties.swapper.internal.SwapDefaultGuestGroupLogoPortalInstanceLifecycleListener(11661)] : The activate method has thrown an exception
java.lang.IllegalStateException: Unable to get default company ID
at com.liferay.portal.kernel.instance.PortalInstancePool.getDefaultCompanyId(PortalInstancePool.java:40) ~[portal-kernel.jar:?]
at com.liferay.portal.util.PortalInstances.getDefaultCompanyId(PortalInstances.java:226) ~[portal-impl.jar:?]
at com.liferay.portal.util.PortalImpl.getDefaultCompanyId(PortalImpl.java:2356) ~[portal-impl.jar:?]
at com.liferay.portal.properties.swapper.internal.SwapDefaultGuestGroupLogoPortalInstanceLifecycleListener.activate(SwapDefaultGuestGroupLogoPortalInstanceLifecycleListener.java:82) ~[?:?]
[...]
Resolution
- The main problem is that value of the property
company.default.web.id= in portal-ext.properties has been set to companyId instead of webId.
- In order to fix this problem, this property must be set with the Web Id value found in Control Panel > Configuration > Virtual Instances.
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