Legacy Knowledge Base
Published Jun. 30, 2025

"Text verification failed" Captcha error

Written By

Peter Schwarcz

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Issue

  • We are trying to use the Reset Password functionality, but every time we enter the captcha text correctly, we always get an error saying: "Text verification failed".
  • We noticed this same behavior on other pages where captcha is present, e.g. on Forms.

Environment

  • DXP 7.4
  • 2023.Q3

Resolution

  • This is a known issue in Liferay DXP 7.4, as well as 2023.Q3.
  • It is fixed by LPS-193862 in 2023.Q3.5+ versions.
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