Legacy Knowledge Base
Published Jun. 30, 2025

Permissions are requested for user Customer in Jenkins when Bitbucket is configured

Written By

Giulianna Munoa

How To articles are not official guidelines or officially supporteddocumentation. They are community-contributed content and may not alwaysreflect the latest updates to Liferay DXP. We welcome your feedback toimprove How to articles!

While we make every effort to ensure this Knowledge Base is accurate, itmay not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with anyfeedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack"publication program, made available for informational purposes. Articlesin this program were published without a requirement for independentediting or verification and are provided "as is" withoutguarantee.

Before using any information from this article, independently verify itssuitability for your situation and project.
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM).

Issue

  • The client is trying to configure the built-in Bitbucket menu in Jenkins but it’s not possible to retrieve the credentials.

bitbucket_credentials.png

  • Also, the following log is shown whenever trying to select the credentials
Apr 15 12:44:21.205 build-23 ci[ci-0] Caused by: hudson.security.AccessDeniedException3: customer no tiene el permiso Credentials/View
Apr 15 12:44:21.205 build-23 ci[ci-0] at hudson.security.ACL.checkPermission(ACL.java:80)
Apr 15 12:44:21.205 build-23 ci[ci-0] at hudson.security.AccessControlled.checkPermission(AccessControlled.java:52)
Apr 15 12:44:21.205 build-23 ci[ci-0] at com.cloudbees.jenkins.plugins.bitbucket.BitbucketCredentials.checkCredentialsId(BitbucketCredentials.java:107)
Apr 15 12:44:21.205 build-23 ci[ci-0] at com.cloudbees.jenkins.plugins.bitbucket.BitbucketSCMSource$DescriptorImpl.doCheckCredentialsId(BitbucketSCMSource.java:1182)
Apr 15 12:44:21.205 build-23 ci[ci-0] at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627)
Apr 15 12:44:21.205 build-23 ci[ci-0] at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:397)
Apr 15 12:44:21.205 build-23 ci[ci-0] ... 106 more

Environment

  • Liferay PaaS
  • Jenkins 2.356-jdk8-5.2.5

Resolution

  • This behavior might be related to changes in a previous Jenkins version where this configuration was allowed.
  • To allow this same configuration you need to rollback to version  liferaycloud/jenkins:2.277.4-4.2.4

Additional Information

 

Did this article resolve your issue ?

Legacy Knowledge Base