Legacy Knowledge Base
Published Jun. 30, 2025

Unable to Cancel Shutdown Event

Written By

Emma Carr-Gardner

How To articles are not official guidelines or officially supporteddocumentation. They are community-contributed content and may not alwaysreflect the latest updates to Liferay DXP. We welcome your feedback toimprove How to articles!

While we make every effort to ensure this Knowledge Base is accurate, itmay not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with anyfeedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack"publication program, made available for informational purposes. Articlesin this program were published without a requirement for independentediting or verification and are provided "as is" withoutguarantee.

Before using any information from this article, independently verify itssuitability for your situation and project.

Issue

  • After scheduling a shutdown event, and trying to cancel it, you see an error: "Error:Text verification failed." 
  •  When trying to cancel a shutdown event, I'm prompted to input a CAPTCHA, but there is no text box.

Environment

  • Liferay DXP Quarterly Release 2024.Q1.7+

Resolution

  • To resolve this behavior, upgrade to Liferay DXP 2024.Q2+, or request a hotfix built on LPD-1558, if you are still within the Support Coverage window.

 

Additional Information

 

Did this article resolve your issue ?

Legacy Knowledge Base