Legacy Knowledge Base
Published Jun. 30, 2025

Certificate Renewal Failing with 403 Error on Liferay PaaS

Written By

Jamilly Macedo

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Issue

  • When attempting to renew the SSL certificate generated by Let’s Encrypt, the process fails with multiple 403 (Forbidden) errors.
  • The error messages suggest a security restriction that is preventing the certificate from being recreated:
Reason: Error accepting authorization: acme: authorization error for [domain]: 403 urn:ietf:params:acme:error:caa: CAA record for [parent domain] prevents issuance

Environment

  • Liferay PaaS

Resolution

  • This issue is often caused by restrictions in the CAA (Certification Authority Authorization) records. These records define the Certificate Authorities (CAs) authorized to issue certificates for a domain. If Let’s Encrypt is not included, the renewal process will fail.
  • To fix this, update the CAA records for the parent domain to authorize Let’s Encrypt by adding the following entry through your DNS provider:
0 issue "letsencrypt.org"

Additional Information

 

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