Digital Asset Management

Color Contrast does not meet ADA requirements

Issue Color Contrast throughout Liferay's out-of-the-box platform does not meet the minimum ADA requirements. One example of this can be seen when adding a page using the Global template; the toggle switches...

Filter option under Content exports all data

legacy Troubleshooting

Issue Under Content, filtering the data based on the available options exporting all the data. Environment Liferay DXP 7.x Resolution While exporting, the contents are filtered based on the date range but...

I want to restrict access to certain documents to a single user

legacy How To

Issue I am using Documents and Media to upload files. Some of the documents must be restricted for a single user. The user must access a list of documents that only he/she is able to see. Environment Liferay DXP 7.2+...

The Sort widget does not return accurate results on the first try

legacy Troubleshooting

Issue Some inconsistencies in the sort widget's behavior Steps to reproduce: 1) Create 3-4 web contents with the keyword 'test' at different time intervals to see the time difference in their creation. 2) Create a...

Documents without guest permissions are downloadable

legacy

Issue The document is stored in the browser cache and can be downloaded again without the user being logged in Steps to reproduce: 1. Upload a text file document 2. Change permission, revoke guest view 3. Click on...

Import failed with duplicate layout page template

legacy Troubleshooting

Issue The import process failed with the below error 2023-01-02 06:33:32.734 [liferay/backgroundtask-4]...

Configuration to disable download does not work for MHTML files

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We applied the settings indicated in the article Document...

Elasticsearch cluster health status is Red

legacy Troubleshooting

Issue The elasticsearch server cluster health status is red with the below error in the logs elastic search logs and noticed the below information. Failed to execute phase [query], all shards failed Failed...

Fragment with a dropzone doesn't work with the original dropzone in the master page

legacy Troubleshooting

Issue If we create a fragment with the tag <lfr-drop-zone> and include it in a master page, when dragging the original dropzone to the fragment it is not possible to include other components in this area....

Clarification on Access to Old Logs on Liferay PaaS

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article is intended to expand on and clarify the...

How to replicate a production environment into a non-production one?

legacy How To

Issue In order to test new developments, we want to set up a test environment that is a copy of the production environment to confirm that we will not have problems in the subsequent deployment in production. How can we...

java.lang.ClassCastException: class com.liferay.util.axis.SimpleHTTPSender cannot be cast to class org.apache.axis.Handler error when using axis library to call an external web service

legacy Troubleshooting

Issue We have implemented a custom code in an OSGi module that uses the Apache Axis client and is trying to invoke an external SOAP web service. When we try to call the external service, a ClassCastException error is...

After upgrading from 6.1 or 6.2 version, webforms widget is missing

legacy

Issue We have upgraded from Liferay Portal 6.1 or 6.2 version to DXP In this DXP 7.3 version, the Web Forms widget is missing and nothing is displayed in its location ( web-forms-portlet is unavailable) Environment...

How to achieve antivirus scanning for file uploads to Documents and Media in an Liferay PaaS environment?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'd like to have the DXP functionality described at...

Unable to search with rupee or any other currency

legacy

Issue Steps to reproduce: 1. Create a sample web content with the rupee or any other currency symbol in the content. 2. Try to search with just the currency symbol i.e. rupee or any other currency symbol. Expected...

"Not Found" message on the details page of a product when its localization differs from the user's localization

legacy Troubleshooting

Issue When a product is created, the product localization is set to Default Catalog language (e.g.: en_GB) If a user with a different localization setting (anything other than en_GB in this example) accesses...

Fragment and page templates with Japanese titles fail to export.

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Please be aware that the page you are viewing has been...

Asset Publisher Page selector doesn't work

legacy Troubleshooting

Issue When I try to change the Page number in the combo box of the Asset Publisher, It always remains on the same page. Environment Liferay DXP 7.2 Fix Pack 14 or below Liferay DXP 7.3 Fix Pack 2 or below Resolution For...

com.liferay.portal.kernel.exception.NoSuchResourcePermissionException: {companyId=20100, name=com.liferay.translation.en_US, primKey=com.liferay.translation.en_US, scope=4}

legacy Troubleshooting

Issue When we open "Site Builder" => "Pages" the following error is thrown and site pages are not displayed: com.liferay.portal.kernel.exception.NoSuchResourcePermissionException: {companyId=20100,...

How to display a video from Documents and Media onto a page using the Video Widget

legacy How To

Issue We want to add a video from Documents and Media onto a page using the video widget. However, the Video Widget requires a URL. Environment DXP 7.3, DXP 7.4 Resolution Here are the steps to displaying any video from...

Does Liferay support AngularJS?

legacy

Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles...

How to update moment.js library

legacy Troubleshooting

Issue For security reasons we need to update the moment.js library from version 2.24.0 to version 2.29.4 How do I update the moment.js library in Liferay DXP? Security vulnerabilities in moment.js 2.24.0:...

All search widgets shows "Portlet is temporarily unavailable"

legacy Troubleshooting

Issue The sort widget breaks the search page Steps to reproduce 1) Go to the search page 2) Add a sort (search) widget to the page and refresh Expected Behavior: The Sort widget is successfully added without an...

Unable to add the product with promotion to the cart

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using the 'minium site template'. 3. Navigate to Promotions and add the promotion to a product. 4. Navigate to Accounts > Create an...

Error when updating SEO information after changing localization language

legacy Troubleshooting

Issue It is not possible to update SEO settings after changing the portal language. The message Error: Your request failed to complete is reported in the UI and we see the following error in the log: No render...

Is there a max file size limit for the Large File Uploader?

legacy

Issue Is there a file size limit for the Large File Uploader? What is the max file size I can upload to the Large File Uploader? Environment Liferay Support Resolution There is no max file size limit However, uploads can fail...

Portlet options lost after upgrading to 7.4 U51+

legacy Troubleshooting

Issue After upgrading to 7.4 Update 51+, the Export/Import, Configuration or Remove portlet options are lost. This error does not happen if the Classic Theme is applied. Environment Liferay 7.4 Update 51+...

Widgets don't have all configuration options when using a custom theme

legacy Troubleshooting

Issue After applying a newly created theme to the Look and Feel of a Site's pages, I can only see Permissions and Configuration Templates when trying to configure a widget. Environment Liferay 7.4 Resolution...

How to install Elasticsearch plugins in offline mode

legacy How To

Issue Sometimes customers don't have internet connection on their Production environments and want to install in offline mode the required Elasticsearch plugins: analysis-icu, analysis-kuromoji, analysis-smartcn,...

Liferay UI Panel - collapsed attribute by default

legacy Troubleshooting

Issue After trying to use Liferay UI panels in a default collapsed state, the attribute does not seem to be working. If I put the following example code in a widget template the panel will appear as extended by...

Site Friendly URL not available

legacy Troubleshooting

Issue I try to change the friendlyURL of one site to "site01" and I can't, it returns the error: Error: Please enter a unique friendly URL. Site and site01 site01 have the same friendly URL. Checking the rest of...

JournalArticleLocalServiceUtil.updateArticle(JournalArticle) does not update the translation of my Web Content's title programmatically

legacy Troubleshooting

Issue The direct modification of the title through JournalArticle object by manipulating the titleMap variable does not alter the Web Content's title when calling...

Can I use ModelDocumentContributor for journal articles (web contents)?

legacy

Issue The ModelDocumentContributor interface is used by many entities in Liferay to customize index and search operations. Can it be used to customize indexing and search for journal articles (web contents)?...

Related Assets widget not showing articles from other sites.

legacy Troubleshooting

Issue Expected Result - When I add an asset to the Related Assets widget all related assets from the main Asset Publisher are visible in the widget. Observed Result - The Related Asset widget only shows related...

Non-localizable fields default language

legacy How To

Issue In which language are the web content non-localizable fields displayed? Environment DXP 7.4 Resolution By default, the non-localizable fields will allow you to enter the translation only for the site's...

Not every required field has a consistent color after validation

legacy

Issue Read-only and editable input fields are differently identified when it comes to form validation Steps to reproduce: 1) Start up a clean instance 2) Create a new structure in Content & Data → Web Content →...

Webhooks not being created with GitLab due to GitLab connection to Jenkins

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Webhooks are not being created when trying to connect a GitLab...

jodd.bean.BeanException is thrown when user clicked on 'Submit for publication' inside discount portlet

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Control Panel > Applications > Workflow > Process Builder > Configuration > Edit Commerce Discount and apply Single Approver workflow. 3. Navigate...

Button '-' doesn't work when creating a structure with repeatable field

legacy Troubleshooting

Issue When clicking on the '-' button, the field should be deleted Steps to Reproduce: 1) Navigate to Content & Data > Web Content > Structures. 2) Create a new structure as follows: Field 1 Type: Text Localizable:...

How can I see the number of all visits in Analytics Cloud?

legacy

Issue In the Analytics Cloud, we only see 'unique visitors' and not all visitors. Is it possible to see all visitors' data with Analytics Cloud? We would like to see the total number of visits on the site....

Order Id is not searchable on 'On-Order' Tab in Inventory portlet

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Catalog Page > Account Management. 3. Create a business account and place 2-3 orders individually. 4. Navigate to inventory and go inside the...

StackOverflow error happens when add too many fragments into their DropZones

legacy Troubleshooting

Issue StackOverflowError when loading a page with many fragments Steps to reproduce: 1) Create a new Page 2) Add container Fragment 3) Add approximately 110 Fragments within the container 4) Publish the Page...

Duplicate product name is not saving

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to any existing product. 3. Click on the ellipsis action button > Duplicate > Provide any name to the product. 4. Choose catalog from the drop-down....

Errors Suggesting a Search Bot Attack

legacy Troubleshooting

Issue We are seeing many abnormal errors in our Liferay catalina logs all of sudden. We have tried restarting, but the errors continue. What could these mean? ERROR [ajp-nio-0.0.0.0-8009-exec-19][MVCPortlet:557]...

Search results can be incomplete when highlighting is enabled

legacy Troubleshooting

Issue With highlighting enabled, search results only shows those sentences which match. If there are no matches, it shows all sentences. This can affect the title, summary and other result fields. Environment Liferay DXP...

SameSite cookie attribute

legacy How To

Issue Users want to add a Strict attribute instead of None for sameSite to set the 'JSESSIONID' cookie Environment Liferay DXP [7.1 - 7.4] Resolution The application server or web server controls JSessionID...

Segment not working with request parameter option

legacy Troubleshooting

Issue Segment not working using Request Parameters filed. The issue can be replicated using Widget Page as well as Content Page. Steps to reproduce: Create a Blank page named "test" Create a Basic Web Content Go to...

Commerce orders API - how to filter results by orderStatus?

legacy Troubleshooting

Issue I am trying to filter orders fetched from the API /o/headless-commerce-admin-order/v1.0/orders by orderStatus, but that does not seem to be possible. Steps to reproduce: 1. Create an order and accept it 2. GET...

Contents without URL shouldn't link

legacy Troubleshooting

Issue Contents without URLs linked when used in a Navigation Menu Steps to reproduce: 1) Create web content and set None in the display page selection 2) Create a Site Navigation Menu and add the created web...

Is There An IDE That Liferay Recommends?

legacy

Issue Does Liferay suggest a particular IDE for development? Environment DXP 7.0 | DXP 7.1 | DXP 7.2 | DXP 7.3 | DXP 7.4 Resolution Liferay does not have an officially recommended IDE, you may use whichever you are...

Activities portlet doesn't show journal updates

legacy Troubleshooting

Issue The Activities widget/portlet does not notify when a Web Content is edited, it only notifies when a Web Content is either created or deleted. Environment DXP 7.4.x DXP 7.3.x DXP 7.2.x Resolution...

How to generate build logs with the --verbose flag in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes builds fail and we don't have enough...

/web/guest cannot be removed from the site url if a virtual host is active

legacy Troubleshooting

Issue It is not feasible to remove /web/guest from the site URL when a virtual host is configured. When accessed without /web/guest, the page keeps loading and displays a 404 error in the logs. Environment Liferay...

Whitespace below document on an embedded page

legacy Troubleshooting

Issue While using an embedded page with single page PDF url, a big white-space gets added to the page affecting the look and feel of the page. Steps to reproduce the issue: Upload a PDF document of single page on...

Widget title gets saved without clicking on '✓' icon

legacy Troubleshooting

Issue While editing the title of any widget on a widget page, it gets saved even without clicking the '✓' icon. Steps to reproduce: Create a widget page. Add a 'Document and Media' widget over the page. Double...

Option to export multiple web content translations

legacy

Issue Is it possible to translate web content in bulk for multiple locales? Environment Liferay DXP 7.3 Resolution In DXP, users can translate web content in different locales by selecting them from the UI and...

How to resolve Jenkins failing to build a service with a non-zero status of 127

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to build the Liferay PaaS service, our...

liferay-asset:asset-display doesn't show the items

legacy Troubleshooting

Issue When changing from <liferay-ui:asset-display> taglib to <liferay-asset:asset-display> taglib using same parameters, the latter doesn't show any items. Environment Liferay DXP 7.4 Resolution You have to...

How to create a default translation for editable fields in a fragment

legacy How To

Issue We have some fragments similar to the one below <button> <span data-lfr-editable-id="text1" data-lfr-editable-type="rich-text"> ${languageUtil.get(locale,'exit')} </span> </button> We are trying to set the...

"Driver org.mariadb.jdbc.Driver claims to not accept jdbcUrl" error when trying to deploy 7.4 U98 + or 7.3 U34+

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay service deployment fails when setting DXP 7.4 U98....