Capability

Digital Asset Management

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Liferay’s Digital Asset Management (DAM) tools simplify the organization and management of digital assets. Assets include images, videos, presentations, documents, and much more. Additionally, the Asset Library feature enables you to manage and publish assets in one central repository for use across multiple distinct sites.

Feature
Deployment Approach
Where can I find the BrowserSnifferUtil.java class?
legacy
Issue After upgrading from 2023.Q3 to 2025.Q1, I can no longer find the com.liferay.portal.kernel.util.BrowserSnifferUtil class? Was it moved or deprecated? Environment Liferay DXP 2023.Q4+ Resolution In Liferay...
NullPointerException in getArticleDisplay without a ThemeDisplay
legacy Troubleshooting
Issue After upgrading to Liferay DXP 7.4 2025.Q1.0 or a newer version, calling the JournalArticleLocalService.getArticleDisplay() method for a Journal Article located in the Global Site fails if the...
Since property 'live.users.enabled' is deprecated, is there a replacement for managing session concurrency?
legacy
Issue The property live.users.enabled is required to manage simultaneous user logins via the auth.simultaneous.logins property. However, live.users.enabled has been marked as deprecated for a while. This raises...
How Blueprints Work in Liferay while using Fuzziness?
legacy
Issue How Blueprints Work in Liferay while using Fuzziness? Environment Liferay Quarterly Release Resolution Example case: 1.) Create new environment. 2.) Create new blueprint 3.) Open preview 4.) Add Text...
Object Validation Not Working Post Upgrade
legacy Troubleshooting
Issue After upgrading Liferay DXP from 2024.Q3.xx to 2025.Q1.xx, Object Validation is no longer functioning as expected. Steps to reproduce: Start a clean instance of DXP 2024.Q3.12. Navigate to Control Panel >...
Why is there a large difference in CPU usage within a clustered environment?
legacy
Issue When viewing Application Metrics, there is a large difference in CPU usage within a clustered environment. For example, CPU usage is showing 5% on one node while it is 50% on another node. Environment Liferay PaaS...
When I click the "Previous" button on checkout, the saved shipping address is not populated
legacy Troubleshooting
Issue I have an issue with the commerce order. I added a product to the cart. I went to the order page where I provided the shipping address, then clicked "Next. On the checkout page, when they click "Previous", the...
Logging to application always taking to home page instead of request url
legacy Troubleshooting
Issue We are encountering an issue where users are consistently redirected to the application's homepage immediately following SAML authentication, even when an alternative page was initially requested. Environment...
I cannot scroll in content page edit mode on Tablet view
legacy Troubleshooting
Issue I have an issue with scrolling in the content page edit mode on Tablet view. I added a big image to the page. When trying to scroll on Tablet view, it does not work. Reproduction Steps: Start 2024.q3.0 Edit the...
CVE-2025-27867
legacy
Issue We would like to verify if our Liferay instance is vulnerable to CVE-2025-27867. Environment DXP 7.3 Resolution Liferay does not use the Apache Felix Web Console out-of-the-box, and on its own, should not be...
Documents and Images Missing After Restoring Backup to PaaS
legacy How To
Issue After restoring a database and document library backup to a Liferay Cloud PaaS environment, the documents and images are missing. Environment Liferay DXP. Liferay Cloud PaaS Google Cloud Storage...
Permissions error when restoring backup
legacy Troubleshooting
Issue We are trying to restore a PRO environment backup into DEV environment. And we see in the log several errors related to Document Library when decompressing: May 05 16:13:15.812 build-3964...
Unable to Save Object Definition After Deleting a Fragment
legacy Troubleshooting
Issue Unable to save an Object definition after deleting a fragment from a Content Page. Reproducing Steps: 1. Create an object definition with one field. 2. Add an object entry for this object definition....
Re-enabling Basic Authentication when Unable to Access the DXP Control Panel
legacy How To
Issue My Basic Authentication was disabled at the Instance Level, and now I am unable to access the DXP Portal because of it. How do I re-enable Basic Authentication without logging in?   Environment Quarterly...
Path error for mariadb.jar
legacy
Issue Booting Liferay DXP 2025.Q1 we see in log file following error: May 22 11:37:49.551 build-3994 liferay[liferay-7c588c8bd4-mg686] [dxp] ERROR [main][StartupAction:68] Files...
Is it possible to integrate a Liferay site content with external platforms like SharePoint?
legacy
Issue Is it possible to integrate a Liferay site content with external platforms like SharePoint, beyond .LAR file exports? Environment Liferay 7.4+ Resolution Liferay sites are exported and shared as .LAR files. These...
CAPTCHA is not refreshing in Sign-In popup on Sign-In page
legacy Troubleshooting
Issue CAPTCHA is not refreshing in the sign-in pop-up page. If the user is already on the sign-in page and opens the sign-in form from the pop-up, the CAPTCHA does not refresh properly in the pop-up. Steps to...
Sites' default locale is not among available locales
legacy
Issue Sites may have inconsistencies in their language definitions where the default locale is not included in the list of available locales after create or update the sites.  Example inconsistencies...
Workflow "Metrics" Data Not Visible After Upgrading Liferay
legacy Troubleshooting
Issue After upgrading Liferay from 2024.Q2.7 to 2025.Q1.4-lts, navigated to Applications Menu > Applications > Workflow > Metrics, and noticed that the data is not being displayed. Steps to reproduce: Start Liferay...
One cluster node doesn't start up completely after OS patching
legacy Troubleshooting
Issue I am currently running a Liferay cluster. I patched my OS then rebooted each server separately. One more more nodes came back online correctly, but at least one node isn't starting up completely, and I see...
How can I change View permissions for all the contents of a Document Library folder?
legacy
Issue When I change the View permissions for a folder, the new permissions aren't reflected in the permissions window of any child folders or files within the parent folder. How can I change View permissions for...
Activity within embedded pages does not maintain user sessions
legacy
Issue Activity within an application found on a Liferay embedded page does not count as activity with regard to a Liferay session, so it does not maintain the user session. As a result, the user is session expires...
Feature Flags are not enabled by Default
legacy Troubleshooting
Issue I have an issue with the feature flags: feature.flag.LPD-11131=true and feature.flag.LPD-35013=true I set both features in the portal-ext.properties file in 2025.q1.6-lts. However, after started the instance the...
How can I implement the Google Site Verification meta tag in Liferay?
legacy Troubleshooting
Issue I want to implement the Google Site Verification via meta tag in Liferay, but after adding the Google-provided meta tag data to my site through Custom Meta Tags, the verification is still failing. ...
Managing Temp Files in Tomcat
legacy Troubleshooting
Issue How temp files in Tomcat are handled? Do they get deleted automatically after the file upload is successful? Environment Liferay DXP 7.4 Resolution Temporary Files During Upload – Documents and Media:...
Organization's users exposed in UI when modifying groupID in Request Body
legacy Troubleshooting
Issue An organization's member list can be seen by manipulating the role member assign(groupID) in a request. Here are the steps to reproduce: Setup browser proxy to 127.0.0.1:8180. For example with Chrome, navigate to...
Dataset Column Widths Incorrect on Tab Change
legacy Troubleshooting
Issue When displaying multiple data sets on a page using the Tabs element, the columns break. They appear crammed to the left side, the columns are no wide enough to display the data. Steps to reproduce: 1. On...
Password Reset Link Breaks After Language Change
legacy Troubleshooting
Issue After adding users from the portal, users receive an email to create their account password. This email contains a password reset link. Clicking the password reset link opens a page to reset the...
Fragments and Fragment Compositions Share Permissions
legacy
Issue We want to create a role where a user can have granular control of the layout of a page by creating and editing Fragment Compositions, but not the ability to create or edit fragments themselves, how...
Multiple unsatisfied references when installing a hotfix in 2024.Q4.5 or 2024.Q4.6
legacy Troubleshooting
Issue After installing a hotfix in 2024.Q4.5/6, multiple unsatisfied references appear. It may appear in the start up logs or when running ds:unsatfisfied from the Gogo Shel: 2025-04-21 14:50:53.948 WARN...
ClassCastException during upgrade when setting maximum file size using config file
legacy Troubleshooting
Issue During the upgrade process from Liferay DXP 7.2 to 2025.Q1, a ClassCastException occurs when setting the maximum file size using the OSGi configuration file...
How do I renew expired SAML certificate?
legacy
Issue We just noticed while browsing through the admin settings that apparently our SAML certificate expired four months ago, but our SSO and login works with no issue. We use Azure AD (Entra) for the Identity Provider...
How to map Liferay site roles with Azure AD
legacy How To
Issue How to map Liferay site roles to Azure AD roles when configuring SAML? For example, if there is a role called Content Author under site roles, how to configure this role in Azure AD? Environment Liferay...
The restClient object throws error in Freemarker templates on JBOSS EAP
legacy Troubleshooting
Issue The "restClient" object throws an error in a Freemarker template within a Web Content Template, Application Display Template, a Fragment or any other kind. The error message displayed on the HTML...
Site-initializer using PATCH instead of PUT for object definition with API
legacy Troubleshooting
Issue I am having issues updating our object definitions via site initializer synchronization. The issue was first observed with new fields not getting added to objects. When I do a manual object definition export/add...
Theme Contributor Loads Multiple Times
legacy
Issue When deploying a Theme Contributor, it loads multiple times. The number of times varies depending on the website, page, and other factors. Environment Liferay DXP 7.0 and later Resolution Multiple calls to a...
"Column publishDate in table Layout already is datetime2(6)" Warning During Upgrade
legacy
Issue During the upgrade process from Liferay DXP 7.1 to a more recent version, the following warning message appears in the logs when using SQL Server: WARN [main][BaseSQLServerDatetimeUpgradeProcess:99] Column...
Controlling Role Visibility via Headless API
legacy How To
Issue The /o/headless-admin-user/v1.0/roles API exposes all system roles, potentially revealing sensitive information about permission structures, user roles, and their associated components (portlets). Environment...
Enabling DKIM Email Signatures
legacy
Issue How to enable DKIM signatures for emails sent from Liferay. Environment Liferay DXP 7.4 Resolution DKIM signatures are configured on the mail server, not in Liferay DXP. Email security standards like...
How can I search for all instances where a specific theme has been applied?
legacy Troubleshooting
Issue I have applied a specific theme to certain pages and would like to update the theme to a new one. However, I am not sure which pages / layouts have my theme has been applied. When I remove my previous theme and...
Upgrade to 2024.Q1.14 LTS on Oracle failed with "Invalid column name" error
legacy Troubleshooting
Issue When upgrading to Liferay DXP 2024.Q1.14 LTS, the database upgrade process fails with the following error: ERROR - Failed upgrade process for module com.liferay.layout.page.template.service...
Remove/ Restrict the 'Delta' parameter from the URL
legacy
Issue Users can change the value of the 'delta' parameter in the URL and the entries of the page are seen as per the value provided in the parameter. If a higher number is provided in the delta, the performance...
How can I tell if a portlet is being used?
legacy How To
Issue I would like to know if a portlet is being used or not in my Liferay instance Our Liferay instance has many virtual hosts, each virtual host has many sites, each site with many pages We cannot do the check manually...
BatchUpdateException when upgrading to Liferay Quarterly Release with SQL Server
legacy Troubleshooting
Issue We have received a recent report where a BatchUpdateException was identified while upgrading from an earlier Liferay DXP 7.4 update to Liferay Quarterly Release while using SQL Server You may see an error such as the...
What is the 'instance-id' field?
legacy
Issue What is the instace-id or instanceId field and what is it used for? Environment All Liferay versions Resolution It's a random alphanumeric value. Liferay uses this value to be able to identify the field...
Is it possible to separate Liferay module jars and custom jars in osgi/modules directory in the Quarterly Release
legacy Troubleshooting
Issue After upgrading to Quarterly Release 2023.Q3, Liferay modules are now stored in osgi/modules directory. Is it possible to separate Liferay module jars and custom jars in osgi/modules directory in the Quarterly Release?...
com.liferay.petra.content.ContentUtil is not available in Liferay DXP
legacy How To
Issue After upgrading Liferay DXP 7.3 to DXP 7.4, the below class is not available in DXP 7.4 but was present in DXP 7.3. Is there any alternative for this? com.liferay.petra.content.ContentUtil Environment...
Configure Custom 404 error Page on WebLogic Server
legacy How To
Issue How to redirect users to a Custom Page for Error Code 404 when Liferay DXP is deployed on the WebLogic Server? Environment Liferay DXP 7.4 Resolution Create a 404 Custom Error page (e.g mypage.html)...
How to check Preferences from table PortletPreferences on 7.4
legacy
Issue On DXP 7.2 you could check the portlet preferences directly in PortletPreferences table but now on DXP 7.4 is different Environment DXP 7.4 Resolution Now on 7.4 there is a new table:...
Cache is not alive (STATUS_SHUTDOWN) errors
legacy Troubleshooting
Issue I see Cache is not alive (STATUS_SHUTDOWN) errors in the logs of my clustered environment. I have modules that override com.liferay.portal.kernel.dao.orm.EntityCache.com.liferay.portal.model.impl.GroupImpl...
Custom OSGi module needs to be redeployed after application server restart
legacy Troubleshooting
Issue Custom OSGi module stops working and fails after an application server (i.e. Tomcat) restarts, and needs to be redeployed to get it to work again. Environment DXP 7.4 Resolution Blacklist the OSGi components before...
Resolving Job Scheduler Stuck in "In Progress" Status
legacy Troubleshooting
Issue The Job Scheduler log status remains stuck in "In Progress" after a server outage during a triggered job and can not be deleted. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3 Resolution...
Can I change a single configuration value with the help of a .config file?
legacy How To
Issue I would like to change just a single configuration value with the help of a .config file. I would like to know if it is possible to enter this single value in my .config file or whether the file has to contain...
Upgrade Liferay From 7.4 to Quarterly Release
legacy How To
Issue Please provide details on how we can upgrade from 7.4 Update 20 to Quarterly Release 2023.Q3.2. Environment Liferay 7.4 Update 20, Liferay 2023.Q3.2 Resolution Replace the content in...
Scheduled jobs running right after activation, no matter their trigger schedule
legacy Troubleshooting
Issue When activating a new task from Control Panel -> Job Scheduler -> Job Scheduler Triggers, it is fired immediately, regardless of the trigger schedule. Environment Liferay 7.4, 2023.Q3, 2024.Q3...
Moving to SAML w/ Upgrade Encountering Landing Page Issues
legacy Troubleshooting
Issue We just tested upgrading to 7.4 changing to SAML (coming from CAS) in the process and believe we have encountered the issue as described in this...
JSESSIONID hardcoded in Liferay codebase
legacy
Issue With the below piece of code in the Tomcat web.xml file(Tomcat/webapps/ROOT/WEB-INF/web.xml). <session-config>     <cookie-config>         <name>LR_JSESSIONID</name>     </cookie-config> </session-config> We...
Liferay application servers getting unresponsive while switching the database
legacy Troubleshooting
Issue The below exceptions have been observed in the Liferay application servers.  It's getting unresponsive while switching the database.  ERROR...
Stopping application server takes too much time
legacy Troubleshooting
Issue Shutting down the application server waits indefinitely so we have to use kill command. Environment Liferay DXP 7.0+ Resolution It can happen that a latch countdown to stop an OSGi service takes a lot of...
S3Store error during upgrade in case of missing s3Endpoint parameter
legacy Troubleshooting
Issue During upgrade, you might encounter the following error if the s3Endpoint parameter is not configured properly in the com.liferay.portal.store.s3.configuration.S3StoreConfiguration.config file:...