Capability

Digital Asset Management

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Liferay’s Digital Asset Management (DAM) tools simplify the organization and management of digital assets. Assets include images, videos, presentations, documents, and much more. Additionally, the Asset Library feature enables you to manage and publish assets in one central repository for use across multiple distinct sites.

Feature
Deployment Approach
Access denied error message is thrown in the browser with XML format of the rest API
legacy Troubleshooting
Issue After passing the authorization in the HTTP header and while hitting the URL http://localhost:8080/o/greetings/morning, the web service responds to the request with the below error message [XML format] in the...
Portal has upgraded successfully and NullPointerException is thrown with the server startup
legacy Troubleshooting
Issue Successfully upgraded the Liferay portal from 6.2EE to DXP 7.1 GA but the server is not started and thrown the NPE Null pointer Exception: 2019-09-13 01:11:59.750 ERROR [http-nio-8080-exec-1][MainServlet:1225]...
Retrieving custom cache entity fails with error
legacy Troubleshooting
Issue The custom cache entity we introduced to Liferay is inaccessible. We configured our custom cache in override-liferay-multi-vm-clustered.xml. When trying to access the custom cache entity from scripting console...
Errors in the log file of the type "Redirect URL is not allowed" and seemingly unrelated symptoms
legacy Troubleshooting
Issue There are traces in the log of this type: 2019-08-27 08:46:42.641 WARN  [http-nio-8080-exec-4][PortalImpl:1003] Redirect URL .... is not allowed Additionally, some other issues appear at the same time: Some buttons...
Tomcat trimSpaces feature breaks Liferay styling and functionalities
legacy Troubleshooting
Issue When setting trimSpaces in tomcat-9.0.6/conf/web.xml: <init-param> <param-name>trimSpaces</param-name> <param-value>true</param-value> </init-param> some functionalities on the Liferay User Interface...
LCS Activation Page redirect
legacy Troubleshooting
Issue The portal redirects automatically to the LCS Activation Page even with activation tokens deployed. Environment Liferay DXP 7.0+ Resolution  Regenerate the LCS tokens, but with "Liferay Instance Activation"...
Calendar Event invitation mail is sent to the user before the approval of event
legacy Troubleshooting
Issue If the workflow is applied for the Calendar Event, the user who is invited to that particular event gets an email invitation even before the approver approves the event. Environment Liferay DXP 7.0...
EXT Plugin not deploying
legacy Troubleshooting
Issue EXT Plugin not deploying correctly through the methods presented in the documentation: Deploying an Ext Plugin Environment Liferay DXP 7.1 Resolution Deploy the EXT Plugin to marketplace/override folder...
DXP 7.2 Upgrade Reference Guide
legacy
An upgrade to Liferay DXP 7.2 gives you access to the latest Liferay technology, complete with all of the newest features, and the assurance of continued support for your Liferay environment. Our Subscription Services Team...
How can I execute a bulk update of the time zone of all users?
legacy How To
Issue After installing Liferay and creating all users, customer has realized that Liferay instance and all users are configured with the default timezone (UTC) but it should be updated to a correct one (ie: Europe/Paris)...
Page not found (404) redirects to the 'default' (Guest) web site
legacy How To
Issue When an incorrect URL is hit on the portal, the "The requested resource could not be found" error or Page not found error redirects to the default site and not to that particular site. Environment...
How to remove unnecessary parts from the URL / shorten URL / make URL friendlier
legacy How To
Issue We would like to remove the web/guest part of the URL, to shorten it e.g. http://www.example.com/web/guest/home-> http://www.example.com/home  Environment Liferay Portal 6.2 Liferay DXP 7.0-7.4...
External images inside OpenOffice/LibreOffice document are not resolved when converted to PDF
legacy Troubleshooting
Issue Upload to Document Library a new OpenOffice document with external link to image. Export the document to PDF. The document is converted to PDF but the image is blank. Environment Liferay DXP 7.0, 7.1,...
How to get the total number of documents once migrated from File System to DB Store?
legacy How To
Issue If the data is moved from the File System to DB Store, then how to get the number of documents from the portal. Environment Liferay DXP 7.0 Resolution When DB Store is used as a repository, the files...
Audience Targeting is deployed but unavailable
legacy Troubleshooting
Issue After deploying and restarting, Audience Targeting is not available in site's Configuration > Audience Targeting. Tables corresponding to Audience Targeting are not created. Environment Liferay DXP 7.0, 7.1...
After upgrading to Liferay 7.1+, guest users cannot see some web contents
legacy Troubleshooting
Issue After upgrading to Liferay DXP 7.1+, guests users cannot see some web contents. This is also reproduced for users that aren't members of one site. They cannot see web contents that belong to that site. Environment...
"Too Many Open Files" error in log
legacy Troubleshooting
Issue "Too Many Open Files" error is reported in the log. For example: 2019-05-06 09:41:20,142 SEVERE [org.apache.tomcat.util.net.NioEndpoint] Socket accept failed java.io.IOException: Too many open files at...
After upgrading to JDK 11, Tomcat can not be started due to "NoClassDefFoundError: javax/xml/bind/DatatypeConverter"
legacy Troubleshooting
Issue After upgrading to JDK 11, Tomcat can not be started due to "NoClassDefFoundError: javax/xml/bind/DatatypeConverter" 28-Aug-2019 05:40:11.346 SEVERE [main] org.apache.catalina.core.StandardContext.listenerStart...
How to programmatically undeploy a module in DXP 7.1?
legacy How To
Issue I want to undeploy a module from my code, usig API I tried using DeployManagerUtil.undeploy(context), but nothing happens Environment Liferay DXP 7.1 Resolution If you are trying to undeploy a module by its context...
How to resolve AnnotationExceptions encountered during startup when updating 7.0 to de-67+ while using WebSphere
legacy Troubleshooting
Issue Using WebSphere FP 11 as our application server, we are unable to start up a 7.0 deployment after patching to de-67, and are receiving an AnnotationException in the log, as follows: Annotation processing failed...
How can I disable Liferay's xml log file?
legacy Troubleshooting
Issue In {Liferay_Home}/log folder, we can see two different files as below:      liferay.2019-08-25.log      liferay.2019-08-25.xml We only want "liferay.2019-08-25.log" file and need to disable "xml" file. Environment...
Setting different landing pages on different cluster nodes upon session timeout
legacy How To
Issue The users have to be redirected to different pages - depending on the nodes -, when the sessions expire. A possible use case: One of the Application Servers is an admin server, thus the admins need to...
Control Panel App Manager not showing
legacy Troubleshooting
Issue The App Manager section in the control panel is missing. Environment Liferay DXP 7.1, 7.2 Resolution Try this list of steps: Stop the application server. Delete the contents of the...
Guest User can download the attachment from Knowledge Base
legacy Troubleshooting
Issue The guest user can download the attachments present in the Knowledge Base Article  1. Create a Knowledge Base Article add an attachment to that article.  2. Now remove all the guest permission from that article....
Tips for minor updates in the infrastructure (application server, database server, ...)
legacy
Issue Sometimes, there is the need to update the infrastructure (application server, database server, elasticsearch server, etc.), to benefit from security fixes, performance improvements or others. Minor...
Liferay DXP and S3 security
legacy
Issue Does Liferay support server-side encryption on Amazon S3? Is Liferay calling S3 over HTTPS only? Will Liferay work on a restricted S3 bucket without public access? Environment Liferay 7.0 DXP Liferay 7.1...
Service Packs and Fix Packs Overview
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Child pages not displayed in Navigation Menu after upgrading to Liferay 7.2
legacy Troubleshooting
Issue After upgrading the portal to Liferay DXP 7.2, the child pages which were present in Liferay Portal 6.2 go missing from the Navigation menu in DXP 7.2. But, the child pages are present in Site Builder....
JGroups IllegalArgumentException After Installing Fix Pack 1 on Liferay DXP 7.2
legacy Troubleshooting
Issue After installing fix pack dxp-1-7210 with cluster.link.enabled=true the following exception is generated: Caused by: java.lang.IllegalArgumentException: JGRP000001: configuration error: the following properties...
How to restrict the JSON web services API page
legacy
Issue JSON web services API page is being exposed through the URL http://[address]:[port]/api/jsonws. Environment Liferay Portal 6.2 Resolution Liferay Portal 6.2 doesn't have any out of the box option to...
Action Button on pages are not working as expected
legacy Troubleshooting
Issue While clicking the action button of the Public Pages the menu appears and then disappears. Environment Liferay DXP 7.1 Resolution The observed behavior is a known issue and is fixed in liferay-fix-pack-dxp-10 and...
Generating Liferay SAML Environment's metadata.xml
legacy How To
This article describes how to generate Liferay SAML metadata from a web browser. SAML metadata in an XML file is configuration data required to automatically negotiate agreements between system entities, comprising...
Addressing Issues Caused by Using a Non-GMT user.timezone
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Web Content Permission Change Starting With 6.2 SP9
legacy Troubleshooting
When updating to Liferay Portal 6.2 SP9 or a fix pack that that contains LPS-40597, web content assets that guest users used to be able to view will not be displayed. Steps to...
Setting Up ClamAV With the Liferay Platform on Windows
legacy How To
This article documents how to set up Clam Antivirus with the Liferay platform on Windows for testing purposes. The goal is to scan documents for viruses when they are being uploaded. Resolution Download ClamWin for...
Overriding Core Classes with Ext Plugins
legacy How To
A supported use case for using Ext plugins in Liferay DXP is overriding Liferay Digital Enterprise's core classes (e.g., portal-impl, portal-kernel, etc.). You can reference the...
Re-Enabling the RSS Publisher Widget in DXP 7.1
legacy How To
The RSS Publisher widget has been hidden in DXP 7.1. It was included in the release, but hidden by changing the display category property to category.hidden. If you want to unhide the RSS Publisher widget,...
Portal Activation Key Deployment Instructions: Using the .xml key file
legacy Troubleshooting
Resolution Clear the ${liferay.home}/data/license folder Start the application server Place the attached key xml file in the Liferay deploy directory (${auto.deploy.deploy.dir} , which...
Installing and Configuring Liferay Screens
legacy How To
This article documents how to install and configure Liferay Screens. iOS Copy these lines to your Podfile: source 'https://github.com/CocoaPods/Specs.git' use_frameworks! target "Your...
Deploying and Managing SAML on Liferay DXP
legacy Troubleshooting
This troubleshooting guide is meant to supplement the existing SAML documentation. The information in this guide explains in more detail to demonstrate the most common use cases.  ...
ドキュメントとメディアからフォルダを追加する際に、独自で作成したロールの権限を設定したいです。
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: ドキュメントとメディアからフォルダを追加する際に、独自で作成したロールの権限を設定したいです。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 103628, title:...
DDL定義からフィールドを削除しても、エクスポートしたCSVに削除済みフィールドが存在する
legacy
, knowledgeArticleType: reference, legacy: true, name: DDL定義からフィールドを削除しても、エクスポートしたCSVに削除済みフィールドが存在する, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 109206, title:...
SAMLログイン時、Liferay側のパスワード有効期限が切れている場合の動作。
legacy
, knowledgeArticleType: reference, legacy: true, name: SAMLログイン時、Liferay側のパスワード有効期限が切れている場合の動作。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 112608, title: SAMLログイン時、Liferay側のパスワード有効期限が切れている場合の動作。
ページの一覧を取得する方法。
legacy
, knowledgeArticleType: reference, legacy: true, name: ページの一覧を取得する方法。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 112601, title: ページの一覧を取得する方法。
システム設定エクスポート時のハッシュ値
legacy
, knowledgeArticleType: reference, legacy: true, name: システム設定エクスポート時のハッシュ値, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 105555, title: システム設定エクスポート時のハッシュ値
ユーザーグループにユーザーをアサイン後、そのユーザーのSSOログイン直前にアサインを外される
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: ユーザーグループにユーザーをアサイン後、そのユーザーのSSOログイン直前にアサインを外される, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 128674, title:...
Monitoringで表示されているメモリ使用率が上昇し続けます。
legacy
, knowledgeArticleType: reference, legacy: true, name: Monitoringで表示されているメモリ使用率が上昇し続けます。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 105209, title: Monitoringで表示されているメモリ使用率が上昇し続けます。
WAFの詳細を教えてください。
legacy
, knowledgeArticleType: reference, legacy: true, name: WAFの詳細を教えてください。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 108897, title: WAFの詳細を教えてください。
国別のアクセス制限。
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: 国別のアクセス制限。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 111921, title: 国別のアクセス制限。
セッションタイムアウトの時間を、インスタンスごとに設定したいです。
legacy
, knowledgeArticleType: reference, legacy: true, name: セッションタイムアウトの時間を、インスタンスごとに設定したいです。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 109505, title: セッションタイムアウトの時間を、インスタンスごとに設定したいです。
お知らせと警告で、表示日を将来の日付に設定すると、リストに表示されません。
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: お知らせと警告で、表示日を将来の日付に設定すると、リストに表示されません。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 112254, title: お知らせと警告で、表示日を将来の日付に設定すると、リストに表示されません。
ページコメントで画像の添付をしたいです。
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: ページコメントで画像の添付をしたいです。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 107730, title: ページコメントで画像の添付をしたいです。
Dynatraceインスタンスとの接続が切断できません。
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Dynatraceインスタンスとの接続が切断できません。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 110658, title: Dynatraceインスタンスとの接続が切断できません。
Liferay PaaSでのSAML証明書作成方法
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Liferay PaaSでのSAML証明書作成方法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 106395, title: Liferay PaaSでのSAML証明書作成方法
Liferay PaaSのノードのIDについて
legacy
, knowledgeArticleType: reference, legacy: true, name: Liferay PaaSのノードのIDについて, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 106496, title: Liferay PaaSのノードのIDについて
新規環境の初期化方法について
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: 新規環境の初期化方法について, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 111456, title: 新規環境の初期化方法について
フラグメント等にアンカーリンクを設定する方法について
legacy
, knowledgeArticleType: reference, legacy: true, name: フラグメント等にアンカーリンクを設定する方法について, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 107179, title: フラグメント等にアンカーリンクを設定する方法について
グリッドの位置調整の数
legacy
, knowledgeArticleType: reference, legacy: true, name: グリッドの位置調整の数, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 110442, title: グリッドの位置調整の数
フォーム機能の「複数選択」を使用時、チェックボックスの色を変更できるか。
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: フォーム機能の「複数選択」を使用時、チェックボックスの色を変更できるか。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 108899, title: フォーム機能の「複数選択」を使用時、チェックボックスの色を変更できるか。
LESの注意メッセージが出る条件について。
legacy
, knowledgeArticleType: reference, legacy: true, name: LESの注意メッセージが出る条件について。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 108490, title: LESの注意メッセージが出る条件について。