Capability

Digital Asset Management

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Liferay’s Digital Asset Management (DAM) tools simplify the organization and management of digital assets. Assets include images, videos, presentations, documents, and much more. Additionally, the Asset Library feature enables you to manage and publish assets in one central repository for use across multiple distinct sites.

Feature
Deployment Approach
Products not displayed with Draft status
legacy Troubleshooting
Issue Products not displayed with Draft status under Commerce Product Screen Environment Liferay DXP 7.3 Commerce 3.0 Resolution The observed behavior is a known issue/bug. If the hotfix is required for this issue,...
A non-friendly error message appears in the logs when trying to create a new user through API with a firstName that is longer than allowed
legacy Troubleshooting
Issue Trying to create a new user via API with a longer than allowed firstName produces a non-friendly error message in the logs Reproducing steps Start Liferay and go to Control Panel > Server Administration >...
How to resolve "Could not convert socket to TLS" errors observed with email notifications for Forms
legacy Troubleshooting
Issue When email notifications are enabled for Forms, emails are not being received after a form submission. The following error is displayed in the logs: 2021-08-02 14:10:29.458 ERROR [liferay/mail-1][MailEngine:128] Unable...
Web Contents are not accessible through Headless Api after a full reindex
legacy Troubleshooting
Issue In case of large web contents executing the reindex all search indexes operation can throw the following warnings: 2021-07-27 06:46:39.595 WARN ...
Limitation in the number of fields in a Form when exporting to Excel (XLS)
legacy Troubleshooting
Issue When I want to export the entries for a very long form to Excel (xls) format, exporting fails with the below error in the log. ERROR [http-nio-8080-exec-97][PortletServlet:119]...
On content pages with no widgets, 'AllPortletsReady' should be triggered
legacy How To
Issue If a fragment is created with javascript that uses the following JS: Liferay.on ('allPortletsReady', function() { console.log('Hello from allPortletsReady');}); , and the content page has a portlet, the...
Why is the category/tag selection not working at article creation?
legacy Troubleshooting
Issue While the user is creating a new article, he cannot select the categories or tags of the specific site.     Environment Liferay Portal 6.2 Liferay 7.0+ Resolution In order to be able to select the...
Asset publisher can't order web contents if the display language is different
legacy Troubleshooting
Issue We have web contents made from a custom structure with a particular default language We want to display them in the Asset Publisher sorted by one of the structure's fields, but the order is wrong if...
External URLs in @import url clauses are not aggregated to CSS
legacy Troubleshooting
Issue When creating a custom theme using an imported URL and with the CSS Fast Load property enabled, the URL content is not rendered. @import...
Known Vulnerabilities with Liferay AntiSamy
legacy Troubleshooting
The following issue may compromise the security of your Liferay Digital Experience Platform implementation.  Vulnerability Information The Liferay AntiSamy app depends on third party libraries that have known...
Form field values are not saved when translations are added
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Go to Content > Forms > Element Sets 3. Add a new element set 4. Add a text field to the element set 5. Add any translation to the element...
Discount with specific account is not applied
legacy Troubleshooting
Issue While assigning the discount to particular account, it is not getting applied Steps to reproduce 1. Create a Minium test site. 2. Create vocabulary named "ipdc" and create one category named "Gold...
Why a big .lar import, using SQL Server database makes the Liferay system unreachable?
legacy Troubleshooting
Issue The Customer has initiated a big .lar import, and during the actual import-process the system cannot be accessed. Environment Liferay 6.2 Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution For...
Why does the language of web content remain unchanged after translation?
legacy
Issue Why is the web content still displayed in English (en-US) translation after changing the portal language to Hindi (hi-IN) translation? Environment Liferay DXP 7.2  Resolution Since this behavior is expected,...
Cache-Control header in static resources is missing when running Liferay from Developer Studio
legacy Troubleshooting
Issue Cache-Control header is not present in static resources when running the portal from Developer Studio and setting com.liferay.portal.servlet.filters.header.HeaderFilter=true property in...
Changing the date format in Liferay Forms
legacy
Issue I would like to change the date format of the Date Field in the Liferay Forms, it should be dd/mm/yyyy instead of mm/dd/yyyy. Environment Liferay DXP 7.2+ Resolution The Date Format of the Date...
Module projects cannot be created outside a Liferay workspace
legacy
Issue Before, I was able to create a module project outside a Liferay workspace. However, now I see a warning that I need a Liferay workspace: Environment Liferay Developer Studio Resolution This is an intentional change...
Can I use O365 integration if Liferay is in DMZ?
legacy
Issue Liferay DXP is deployed on DMZ environment i.e. it will not have access to Internet in this case, can we integrate Liferay with Office 365? Environment DXP 7.2+ Resolution No, it will not be possible to use this...
Nmap report several ports as open despite not being marked as external in LCP.json
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After performing a port scan with https://nmap.online...
Importing LDAP users with the same email address
legacy Troubleshooting
Issue I want to import LDAP users that have the same email address, but the import fails due to an error about a duplicate email address: 2021-08-02 16:53:47.766 ERROR [https-jsse-nio-4443-exec-13][LDAPAuth:432] Problem...
After applying the hotfix, the warning 'properties modified in the future' shows
legacy Troubleshooting
Issue After the installation of the hotfix, the following warnings might appear on the Liferay console. INFO [main][BaseDeployer:871] Deploying admin-theme.war Warning: WEB-INF\liferay-plugin-package.properties...
Does an upgrade to a new Liferay Fix Pack include the upgrade of Tomcat version?
legacy
Issue Do we need to upgrade the Tomcat version when we upgrade to a Liferay version? Environment Liferay DXP 7.2 Resolution A Fix Pack doesn't change the Tomcat version, it only patches Liferay that was...
Are Commerce Products searchable as digital assets with the normal (non-commerce) Search Results widget?
legacy How To
Issue Blogs, Web Content, Wiki, etc. all participate in the CMS as digital assets. Have Commerce Products the same behavior? Environment Liferay Commerce out-of-the-box Resolution Commerce Products are digital...
Headless API call returns 404
legacy Troubleshooting
Issue When calling a Liferay method in headless delivery API, it returns 404, or an empty list. Example: "/v1.0/sites/{siteId}/document-folders" results in { "status": "NOT_FOUND", "title": "No Folder exists with...
How to select a web content article in a JSP
legacy How To
Issue  is there any documentation to select a Journal Article (Web Content Article) from a particular folder in a custom jsp? Environment DXP 7.2 Resolution There is a framework and API for doing that, actually with any...
Permission for products by catalog
legacy How To
Issue In our use case we have several channels and catalogs and some groups of people managing specific channels and catalogs, so they cannot see channels they are not supposed to. We need to mark the user to only...
Known Vulnerabilities with Liferay Fjord Theme and 1975 London Theme
legacy Troubleshooting
The following issue may compromise the security of your Liferay Digital Experience Platform implementation.  Vulnerability Information The Liferay Fjord Theme and Liferay 1975 London Theme depend on third party...
Reindex button remains at 0%
legacy Troubleshooting
Issue You click in the "Reindex all search indexes" button but the progress bar is stuck in the 0% and the process is not executed Environment DXP 7.2 Resolution In some cases this is produced because a...
Channels are not visible under Visibility tab for custom roles
legacy Troubleshooting
Issue Steps to reproduce 1. Create one product in minium site with specific catalog (i.e. Catalog "Sample"). 2. Set visibility of created product to speedwell channel . 3. Once the visibility is set, the channel...
Cannot run program "java" error when executing process to generate document previews
legacy Troubleshooting
Issue When uploading or previewing images or documents that have not been previously loaded, the following WARN will be thrown. WARN [liferay/document_library_pdf_processor-1][BaseProcessorMessageListener:40] Unable...
How Do the Search Suggestion Configurations Work?
legacy
Issue I am trying to configure a search Suggestion widget, and I would like to understand how the different configuration options function. Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution There are three...
Liferay Commerce, Placed Orders Widget: Pressing Browser 'Back' Button Loses Page Settings
legacy
Issue Using a browser's back button causes Commerce's Placed Orders Widget to lose both page placement and items per page configuration. Example Setup 1. Complete 5 Commerce Orders 2. Go to the Placed Orders screen...
Why Is My Search Suggestions Widget Only Showing Suggestions Part of the Time?
legacy Troubleshooting
Issue I enabled the Search Suggestions widget and now spelling suggestions are showing up for some searches, but not for other identical searches. Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Check the...
Updating the database users in Liferay SaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have created users who can access the database...
Edit Icon Not Showing Up After Upgrading to 7.3
legacy How To
Issue When upgrading from Liferay 7.0 or earlier to 7.3, existing Widget Pages do not show the Edit icon as observed when creating new Content Pages Environment DXP 7.3 Resolution Content Pages by default show the Edit...
What do each of the Filter and Order options do when viewing assets within Web Content Administration in the Control Panel?
legacy
Issue When viewing assets within Web Content Administration, there is a "Filter and Order" button with various options available for the currently visible results (present when viewing all content, content in a...
Unexpected error while installing Xuggler: Unable to install jar
legacy Troubleshooting
Issue Trying to install Xuggler as an external service results in an error similar to Error: An unexpected error occurred while installing Xuggler: Unable to install jar xuggle-xuggler-arch-x86_64-pc-linux-gnu.jar...
Fragment's content gets duplicated
legacy Troubleshooting
Issue When trying to add a page fragment with HTML structure similar to below, the fragment's data gets duplicated after saving. Also, the data is no more editable. <p> <lfr-editable id="heading" type="rich-text">...
Invalid Canonical URL for a page
legacy Troubleshooting
Issue A page with the URL "/test" should have a canonical URL of /test. But all canonical URLs are shown as "/" for all pages. Steps to Reproduce Create a new empty page "test" (type and content does not matter)....
Automatic deletion of Forms data
legacy
Issue  Is there any out of the box option to schedule data deletion for records after a specific time? For example, we want to delete data which is in the system for more than 2 years for all tables in order to comply with...