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Duplicate assets are shown when enabling "Combine Assets from All Segments in Asset Publisher for Manual/Dynamic Collections"

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Issue After enabling "Combine Assets from All Segments in Asset Publisher for Manual/Dynamic Collections", some assets appear multiple times in an Asset Publisher. Environment DXP 7.2 DXP 7.3 Resolution This happens...

Unable to add address in my account

legacy Troubleshooting

Issue Users are unable to add the address on the speedwell site. Steps to reproduce: 1. Create a speedwell site. 2. Click on the 'User' icon. 3. Navigate to My Account > My Addresses. 4. Create a new address by...

Impact of Spring4Shell and Spring Cloud Security Advisory on other libraries related to Spring

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Issue There previously was a Security Advisory regarding a vulnerability for the Spring4Shell and Spring Cloud libraries. These vulnerabilities are detailed in this article here: Spring4Shell and Spring Cloud Security...

Portuguese sentences on Search Results aren't showed correctly

legacy Troubleshooting

Issue When I perform a search on the portal that does not return any results, the message "No results were found that match your keywords" is not displayed. For example, if I search for NameOfYourPage, I only get a...

Access Liferay PaaS Elasticsearch Server Indices

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Which endpoint should I use to access Elasticsearch Server indices?...

Localize download URL in image fragment in 7.2.x writing a custom fragment

legacy How To

Issue It is not possible to translate the link of a fragment image in order to download different documents for each language hosted in the Document Library. Environment Liferay DXP 7.2 and 7.3 Resolution Following...

Plain text can still be seen despite SSL

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Issue Even if SSL (or TLS) is enabled, the login credentials are in plain text while intercepting requests with Burp Suite. Environment Liferay DXP 7.3 Resolution If a user utilizes the burp suite as a proxy, they...

Version of spring-** jars after installing a hotfix

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Issue To address the Spring4Shell vulnerabilities, the patched version of spring-beans.jar should be in its manifest file after the hotfix installation, is spring-webmvc.jar included in this? Environment Liferay...

You can't create child pages of a page from a site template with propagation enabled

legacy How To

Issue When creating a site from a site template with propagation enabled, this does not allow adding child pages to pages that were already created from the template. Environment DXP 7.0 or higher Resolution This...

DXP 7.3 Behavior Clarification for Open Graph locale alternate meta tags

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Issue The Liferay server outputs all Liferay instance locales as Open Graph locale alternate meta tags. Is this expected? Should Liferay output Open Graph locale alternate meta tags, when page content only uses the...

Guest users are able to access an endpoint if PortalSessionAuthVerifier is enabled

legacy Troubleshooting

Issue We have followed this How-To article: How to add security, authentication to my REST service? (Section 5.1), but guest users are still able to access our endpoint from a browser. If we enable...

Guest user cannot see Blog images in Live environment

legacy Troubleshooting

Issue When a Guest user accesses the Blog section in Live environment, the Blog images are not displayed and the portal UI displays the error "An error occurred while processing the template." The user permissions...

We want to set different urls to a fragment button link as translations

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Issue In a Content Page, depending on the language selected, we want to set different urls to a fragment button link as translations. Is this possible? Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution This...

Staging URLs within HTML Fragments are not converted to Live URLs when published

legacy Troubleshooting

Issue Steps to Reproduce Originally tested in a 7.2 bundle patched to DXP-7: 1. Create a new widget page called Help 2. In [Site_Administration] > Publishing > Staging, enable Local Live staging, leaving the defaults...

Can't select pages from other sites

legacy Troubleshooting

Issue No Pages are displayed if a DDL with a 'Link to page' DDM field has been created on the Global Site Steps to reproduce 1) Navigate to the Global site 2) Go to Content & Data > Dynamic Data Lists> Manage Data...

When changing web contents at the same time, the error message can be confusing

legacy Troubleshooting

Issue Editing web content concurrently Steps to reproduce 1) Create a Web Content 2) Open it for edit on 2 tabs 3) Edit it on the 1st tab and publish 4) Edit it on the 2nd tab and publish Expected behavior: The...

How to bulk-edit categories on documents?

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Issue I can select multiple documents and then click the "Edit Categories" icon In the resulting popup, I see two options (Edit and Replace) and below them some categories I am not sure how use this popup, what those 2...

Not all logs are downloaded for the last 30 days

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am trying to download through Liferay Cloud Console the logs for...

Admin user unable to view commerce orders

legacy Troubleshooting

Issue Commerce orders are not visible to Admin user. User is able to see below error in logs: com.liferay.commerce.account.exception.NoSuchAccountException: No CommerceAccount exists with the primary key -1...

Button dropdown menu follows scrolling in iframes

legacy Troubleshooting

Issue This article details a case where button dropdown menu follows scrolling actions within iframes, and how this can be resolved. Environment Liferay DXP 7.1 Resolution In iframes, popper.js will move the dropdown menu...

Portal slowness due to huge custom search results

legacy Troubleshooting

Issue Portal gets slow when using custom search, as it fetches huge search results in one go. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Issue can be resolved with...

storage.buckets.get access permission issue while integrating GCS

legacy Troubleshooting

Issue Getting below error in logs while integrating Google Cloud Storage with Liferay: [xyz].gserviceaccount.com does not have storage.buckets.get access to [bucket-name] Environment Liferay DXP 7.3 Liferay DXP 7.4...

Deleting Form select option causes Form portlet to be unavailable

legacy Troubleshooting

Issue Steps to Reproduce Add a form with a select field with 3 options named A, B, C Save and Publish Form Go to publish Form Submit a form with B selected View entries Navigate back to Form and delete option B Save...

The selected theme is not retained when importing a site template from another site template

legacy Troubleshooting

Issue Since the radio option is missing, importing a site template from another template does not maintain the selected theme. Steps to reproduce 1) Navigate to Control Panel > Sites > Site Templates 2) Add a site...

The timestamp parameter in the document URL has not been changed

legacy Troubleshooting

Issue When Web Content is published, the document URL timestamp parameter in download links is not changed Steps to reproduce: 1. Upload a normal text document to the document library, check the download link for...

Unable to upload multiple documents after invalid file is selected

legacy Troubleshooting

Issue Publishing a valid document extension in Documents and Media multiple files upload is disabled after attempting to publish an invalid document. Steps to reproduce 1) Navigate to Control Panel > System...

Issue with Selected Categories in Asset Category Selector

legacy Troubleshooting

Issue Steps to Reproduce: Set up a vanilla 7.2 with the latest fix pack and start it. Go to Categorization->Categories and create some Vocabulary (the more vocabulary the better chances to reproduce it). In each...

Piwik script won't execute

legacy Troubleshooting

Issue Steps to reproduce: 1. Start the server. Log in as Admin. 2. Navigate to Site > Configurations > Site Settings > Advanced Tab. 3. In the Analytics section navigate to the Piwik script box and add the valid...

Should the download option in the Documents and Media widget be displayed immediately?

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Issue Users are experiencing difficulties downloading PDFs from the Documents and Media Portlet. Steps to reproduce 1) Create a Documents and Media Portlet on the Home Page 2) Upload a PDF and other files 3)...

Error "Invalid domain for site key" when using reCAPTCHA

legacy Troubleshooting

Issue When using Google's reCAPTCHA, the CAPTCHA option won't show, instead the message "Invalid domain for site key" is displayed where the CAPTCHA should be. Environment Any Liferay DXP version with...

Assign User to Account

legacy How To

Issue Not able to select the created User to be assigned to an Account. Environment Liferay DXP 7.4 Commerce 4.0 Resolution Users for Accounts can only be created within the Account Users interface. A...

After changing the password, site members are not redirected to a page where they don't have the guest view permission

legacy Troubleshooting

Issue After changing the password, site members are not redirected to a page Steps to reproduce: 1) Start the server, login as Admin 2) Create a new page e.g. /testpage and remove the VIEW permission for the Guest...

Item Selector does not display PDF previews

legacy Troubleshooting

Issue PDF files not previewing in Item Selector Steps to reproduce: 1. Create a web content structure with a Documents and Media field. Create a template for this structure. 2. Start creating a new web content of...

Moving a menu item tree can potentially corrupt the order values at the level where the root menu item is inserted

legacy Troubleshooting

Issue Reproduction Steps: Setup Liferay DXP 7.1 Create a new Site Create the following page hierarchy Home Search P P1 P2 Create a new navigation menu nm1 Add Home and Search as navigation menu items to nm1 in a row...

log4j-core-2.13.3.jar exists inside the fix pack

legacy Troubleshooting

Issue This article highlights the concern with the following path of log4j lower version jars. {liferay_home}/patching-tool/patches/liferay-fix-pack-dxp-16-7210.zip!binaries/MODULES_BASE_PATH/marketplace/Liferay...

Deleting a single menu item does not reorder all its sibling menu items

legacy Troubleshooting

Issue Reproduction Steps: 1. Setup Liferay DXP 7.1 2. Create a new Site 3.) Create the following page hierarchy 1.Home 2.Search 3.P 4.Q 4.)Create a new navigation menu nm1 5.) Add Home, Search, P and Q as navigation...

Error with liboneagentloader.so starting Liferay service

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After updating the Liferay service image used to deploy the...

Decimal separator is lost after saving in non localized fields

legacy Troubleshooting

Issue Steps to reproduce Set Spanish as default language in your site. Create a new Dynamic Data List. In the Data Definition create a new structure include a numeric field and setting Localizable => No. Create a List...

Grid does not work properly with Rules

legacy Troubleshooting

Issue Steps to Reproduce: Start Portal Go to Content & Data>Forms Create a form with a grid and any other field Give the grid field 2 rows and 2 columns Go to the Rules tab Set a new rule that if "Grid" is equal to...

WCAG Accessibility issue on the <@liferay_ui["quick-access"]> taglib

legacy Troubleshooting

Issue (WCAG) accessibility issue on the <@liferay_ui["quick-access"]> taglib. Steps to reproduce: 1. Start Liferay 7.2 dxp-8 server, log in as Admin on Chrome browser. 2. Create a new dummy theme with Theme...

Is there a REST API method to revoke the OAuth2 tokens?

legacy How To

Issue We want to provide a public REST API method to revoke the OAuth2 tokens following the RFC 7009 specification https://datatracker.ietf.org/doc/html/rfc7009#section-2.1 Does Liferay provide this functionality?...

Unable to create role with edit/update/delete permissions on all widget's application display templates

legacy Troubleshooting

Issue If you want to manage permissions on all widget's templates / adt's you can use a general Administrator role or a specific custom role. With the current implementation users having the custom role will only be...

ClassNotFoundException thrown when exporting the form entries in XLS Format

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay 7.2 server. 2. Create a form. 3. Deploy created form on the page and submit it. 4. Go to form configuration and select 'view entries' > Export. Choose format XLS. ...

Error when comparing Web Content versions if creators have been deleted

legacy Troubleshooting

Issue Steps to reproduce: Start a 7,2 bundle with the latest fix pack (10) Create a web content Create another admin user, login with that Edit the web content Delete that user (deactivate then delete) Go to the web...

Lost layouts when disabling remote staging with page variations

legacy Troubleshooting

Issue Create a site (siteA) in the nodeA. Create a site (siteB) in the nodeB. Configure staging remote in siteA, enabling the variations page option. Create a page in siteA. In the page created, create a new variation....

Password reminder answers are not masked

legacy Troubleshooting

Issue As Liferay DXP does not hide password reminder answers, attackers can capture user's password reminder answers through man-in-the-middle or shoulder surfing attacks. Environment Liferay DXP 7.0 Liferay DXP...

It is not possible create friendly URL with only one character

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Issue If I create a page with one single character FriendlyURL, when I save the page I get an error. It is not possible either by using letters or numbers. Environment DXP 7.0+ Resolution It is not possible to create...

AssetEntryUsage entries are not automatically generated during lar importing

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Issue We observed that after importing a full site export (pages + web contents), there are not any entries for AssetEntryUsage in database. We checked it with our own groovy script. Our problem is that we have...

Mouse scrolling is not working while adding and dragging a new portlet from the sidebar from DXP 7.3

legacy Troubleshooting

Issue On larger widget pages, positioning a portlet while adding it from the sidebar by dragging can be uncomfortable from DXP 7.3 as mouse scrolling is no longer working. Environment Liferay DXP 7.3 Liferay DXP...

Are there Blade templates available for custom Web Content structure fields?

legacy How To

Issue Is it possible to use a Blade template to create a personalized Field for a Web Content structure? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution For Liferay DXP 7.3 and lower versions, there is...

Global site DDMs are not exported

legacy Troubleshooting

Issue We have some DDMs defined in Global site. In a second site (Site A), we define some DDLs that use those DDMs from Global site. We export the Site A DDLs. When we try to import them in a third site (Site B),...

Publication fails caused by "No User exists"

legacy Troubleshooting

Issue Publishing a Widget Page Template from Staging to Live will fail if the user who created it no longer exists. The following stack trace is seen in the logs: Caused by:...

Problems migrating component from AUI to Clay

legacy How To

Issue Migrating components from AUI to CLAY, there are some features that cannot be directly adapted. Sometimes, these problems in the migration bring features requests or functionality questions regarding CLAY...

I cannot reuse a friendly URL that has already been used by another page

legacy Troubleshooting

Issue We are experiencing an issue where it is not possible to reuse friendly URLs that have already been used by another page and are no longer in use. I get the following error message: Error: The friendly URL is...

Backup in non-production environment

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to configure backup in a non-production...

Users can access the Control Menu from DXP 7.3

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Issue On DXP 7.2, the Control Menu was not visible for Users and Power Users, but from DXP 7.3 it is. But since they don't have any permissions, the Control Menu seems to be empty. Environment DXP 7.3+ Resolution...

New user is not being able to login properly

legacy Troubleshooting

Issue A new user (this also happens to LDAP users) is unable to log-in the first time, but seems to be able to log-in on the second attempt. Steps to reproduce: 1) Create a guest user from Create Account tab at the...

Web Content Template caching: Changes are displayed even though Resource modifications check is set

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Issue We are trying to cache web content templates and we checked the cacheable parameter for a template. We also set the resource modifications check option to 60000. We see those modifications are displayed...

ADT (Application Display Template) parameter configuration or update

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Issue Structures and contents can have configurable parameters that can also be updated. Can we do something like this on an ADT? Environment DXP 7.0+ Resolution There is no option to do the same on ADTs. You have the...

Missing thumbnails after upgrading from DXP 7.0 to DXP 7.1+

legacy Troubleshooting

Issue After the upgrade, thumbnails are missing when we open the image gallery in the content WYSIWYG editor. Clicking on the cards makes the thumbnails appear. Environment Upgrade from DXP 7.0 to 7.1+ Resolution...