title

Remote staging: cannot set a form in a Form widget in staging - "This form is not available or it was not published."

Issue When we take a website with staging configured, and put the Forms widget on a webpage - we cannot configure the Forms widget by selecting a form for it, we get the message "This form is not available or it was not...

Servlet filter is not invoked, when using virtual hosts in the site configuration

legacy Troubleshooting

Issue The implementation of a servlet filter for friendly URLs is causing issues. It works as expected without Virtual host configuration, but when the virtual host is configured, a filter is not invoked....

Cannot select a layout template in a widget page

legacy Troubleshooting

Issue Layout templates can be chosen in the configuration of widget pages to specify the columns and rows where widgets will be placed. When trying to select another layout template (deployed inside a custom theme...

Unable to manage Document and Media type DDL on a localized DDL Display

legacy Troubleshooting

Issue When a new DDL is created from a DDL definition, with any 'Document' fields, and any additional localization/translation, then the translation, and the document is not added to the record The action fails...

Export/import process fails if there are data links associated with earlier versions of the structure

legacy Troubleshooting

Issue Exporting a structure that contains previous versions can cause a unique constraint violation on import. The following stack trace is seen in the logs: 2022-12-19 21:24:49.032 ERROR...

Liferay Frontend NPM Toolkit compatibility matrix for Node.js, NPM, Yeoman, Gulp and Generator Liferay Theme

legacy

Issue If a client wants to generate custom themes, they need to install: Node.js and NPM Yeoman Gulp generator-liferay-theme As a result, it is difficult to know which version to install depending on the portal version...

Outdated or vulnerable components can sometimes be found in the .cp/ folder inside osgi/state/folder

legacy Troubleshooting

Issue We've run a security scan and it is picking up outdated components inside the .cp/lib/ subfolder of the osgi/state/ folder, and it is confusing our compliance efforts. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3,...

Special characters which are used for XSS can be saved as an input without any warning

legacy

Issue Characters as <, >, /, (, ), ", ' which can be used to make scripts, used in HTML and JavaScript are valid to use in the portal as inputs and values, and it can raise security questions The use of these...

How to create custom events in Analytics Cloud?

legacy How To

Issue I would like to create a custom event, but after checking the official documentation, I am unsure about the steps. Environment Analytics Cloud DXP 7.0+ Resolution Please follow these steps to create a simple...

Which tables in the database contain web content, documents and media information?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Portlet on Private Pages does not save changes in Configuration

legacy Troubleshooting

Issue When adding a portlet to a private page and changing its configuration, the portal displays the success message, but the content returns to the previous value. Environment DXP 7.3 DXP 7.4 Resolution Please...

Does Liferay Support Angular 13 +

legacy

Issue After updating an Angular portlet from v12 to v13 it can no longer be viewed and the browser console logs display a liferay-amd-loader error. Environment DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3, DXP 7.4 Resolution This...

Upgrading from 6.2 to 7.3 changes the number of likes and dislikes

legacy Troubleshooting

Issue Ratings and Comment Ratings are enabled in our portal. When we upgrade the portal from 6.2 to 7.3, some likes turn into dislikes and that creates false information. In the ratingsentry table, the scores of the...

Search in Control Panel > Audit makes long URL

legacy

Issue A search in Control Panel > Security > Audit always sends empty search parameters in the GET URL. As a result, URLs are very long and can be blocked by firewall-infrastructure. Steps to reproduce: Navigate to...

I cannot export Form entries if they have not been approved in a Workflow

legacy

Issue If a workflow is enabled for my Form and I make an export of the Form entries, only Approved entries can be exported. Those entries which have not gone through the Workflow yet, will not be included in the...

Anonymous users tracking in intranet (Analytics Cloud)

legacy Troubleshooting

Issue For intranet environments, anonymous users increase even though all users should be known. This is seemingly caused by analytics tracking users before they log in to a login page. An example of a login page...

Custom code failing to build due to the removal of FinderCache#getResult(FinderPath, Object[])

legacy Troubleshooting

Issue Generated services that call FinderCache#getResult(FinderPath, Object[]) method fail to build due to its removal in 7.4 U47. This method was replaced by FinderCache#getResult(FinderPath, Object[],...

Form Upload Input is missing when mapping to a custom Object's Upload Field

legacy Troubleshooting

Issue When creating a Form that maps to fields on a Liferay Object (and one of the fields is an Upload type field), the option to map the form's Upload input with the custom Object's Upload Field is not appearing....

Is there a limit to the number of IdPs registered?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Error in plugin "sass" when migrating themes "... is deprecated and will be removed in Dart Sass 2.0.0."

legacy Troubleshooting

Issue When migrating themes to a newer version, you can get these types of errors: Deprecation Warning: Using / for division outside of calc() is deprecated and will be removed in Dart Sass 2.0.0. Recommendation:...

Detected vulnerabilities related to Jettison

legacy Troubleshooting

Issue A security scan has picked up the following vulnerabilities related to jettison-1.x.x jar: CVE-2022-40150 & CVE-2022-40149. This jar is found in marketplace\Liferay Foundation - Liferay Portal Remote -...

Search Results Ignore Date Field with Empty or Null Value

legacy Troubleshooting

Issue When creating Journal Article Structures with Date Fields, cases may occur where these fields must not be marked as "mandatory" as per specific company requirements. However, despite these fields not being...

Text is not visible in phone mode

legacy

Issue In tablet and desktop mode, the text is visible. In phone mode, the text is not visible. Steps To Reproduce: 1. Start a server DXP 7.3 2. Access the portal 3. Click Edit > Fragments > Slider 4. Add an image....

Failure during import of site template.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Unable to delete numeric field value in translations

legacy Troubleshooting

Issue The field value cannot be completely cleared Steps to Reproduce: 1) Navigate to Liferay DXP > Content & Data > Web Content 2) Go to the Structure tab 3) Add a structure with a Numeric field 4) Back to the Web...

How to remove guest's view permission on documents in the Search result page.

legacy How To

Issue How to remove guest's view permission on documents in the Search result page. Environment Liferay DXP 7.3 Resolution To remove the guest's view permission on documents in the Search result page, user can remove view...

Memory consumption increases exponentially when switching from a forms list to a new form

legacy Troubleshooting

Issue Memory consumption increases on the transition from a forms list to a new form Environment Liferay DXP 7.4 Resolution The observed behavior has been addressed by LPS-137506 Additional Information If a hotfix...

Is it possible to view page usages for global Fragments

legacy

Issue Is it possible to see the page name as well as the site name and usage in this scenario? It would be useful to know which fragments are used on which pages. Steps to reproduce: 1. log in as an admin user 2....

Form changes the workflow definition

legacy Troubleshooting

Issue Draft of a form changes the workflow definition Steps to reproduce: Navigate to Content & Data > Forms Click to add a new form Add a text field to the form Go to its settings and change the workflow from 'No...

Orders are not visible for Assigned role

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 U23. 2. Create a site by using a minium site template. 3. Navigate to Catalog > Select Account > Add a product to the cart. 4. Create a new test user by...

Unable to preview web content after enabling repeatable of nested fields

legacy Troubleshooting

Issue Unable to preview web content after enabling repeatable nested fields when upgrading from 7.3-SP1 Steps to reproduce: 1) Start server DXP 7.3 sp1 2) Add a new site(required) 3) Navigate to Web Content 4) Add...

Discount workflow is triggering as soon as user fill the discount

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Control Panel > Applications> Workflow > Process Builder > Configuration > Edit Commerce Discount and apply Single Approver workflow. 3. Navigate...

Default payment method showing all the active and non active payments

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using the 'minium site template'. 3. Create a new account. 4. Navigate to the default created channel. 5. Enable the 'Money order'...

Unable to save the root category configuration under Commerce Categories Navigation widget

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using the 'minium site template'. 3. Create a 'Content Page' and add the 'Commerce Categories Navigation widget' on the page. 4. Open the...

The asset selection changes from collection to manual

legacy Troubleshooting

Issue The selected collection is not kept in the asset collection Steps to reproduce: 1. Create a Page > Add the 'Asset Publisher' widget to it 2. Configure 'Asset Publisher' to use the Collection 3. Select the...

Cancel button is saving the account entry

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a site by using the 'minium site template'. 3. Navigate to the created site. 4. Click on the 'Account Selector' and create a new account. 5. Fill in...

Forked workflow task still pending after another user completes the other forked task

legacy Troubleshooting

Issue The forked workflow task is still pending after another user completes the other forked task Steps to reproduce Create two Administrator users(user1,user2) Control panel > Configuration > Kaleo Designer > Add New...

After redeploying the fragment collection, an unwanted image attribute persisted

legacy Troubleshooting

Issue The page editor StrcutreTree is populated based on the fragmentEntryLink content Steps to reproduce: 1. Start a DXP 7.3 server 2. Check Fragment propagation in System Settings > Page Fragments > Propagate...

Collection Variations are not prioritized

legacy Troubleshooting

Issue Asset Publisher and Collection Display do not display the collections correctly. Steps to reproduce: 1. Create a Collection Navigate to Site Builder > Collections > + > Manual Collection > Set a name > Save...

Needs to change friendly URL of web content

legacy

Issue When working with assets such as 'Web Content', the details always include the friendly URL. The concern now is that this friendly URL contains a hyphen (-) that requires to be removed. Environment Liferay...

Search does not work in "My Workflow Tasks"

legacy Troubleshooting

Issue Steps to reproduce Enable Single Approver for Blogs. Submit for publication a new blog entry titled "Avocado", with "Avocado" in its body. Go to User section > My Account > My Workflow Tasks. In the bar at the...

Search showing staging results in search facet

legacy Troubleshooting

Issue Steps to reproduce: Create a new blank site with a public page Enable local staging Create web content in the new site Staging: publish to live Go to the default Liferay site Configure the scope of the search...

Search button is not properly aligned is search portlet

legacy Troubleshooting

Issue Steps to reproduce: 1) Control Panel-> System Settings-> Search-> Search Web 2) Check the box and update 3) Create Widget Page 4) Drag the Search portlet on that page. 5) Search button is not inside the search...

Unable to search properly in Quick Add-to-cart search bar

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using the 'Minium site template'. 3. Create a new account. 4. Navigate to the 'Catalog' page and add an item to the cart. 5. Open the...

Operations Manager role unable to see the orders

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using 'minium site template'. 3. Create a new account with a buyer user. 4. Create a user with an 'Operations Manager' role. 5. Navigate...

How to hide Commerce from the Mega Menu

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...

Removing an image from a fragment not possible

legacy Troubleshooting

Issue When a user uploads an image to a fragment on DXP 7.3, there is no possibility of removing the image from it. Users can either replace it with another one or remove the whole fragment. This is true for...

Collect Digital Signature button appears even when the Digital Signature feature is not enabled

legacy Troubleshooting

Issue The "Collect Digital Signature" button appears in the Documents and Media widget, even if the Digital Signature feature is not enabled Steps to reproduce: Start a clean bundle of Liferay DXP 7.4 Go to Control...

The title of the web content should not appear after it has been published

legacy Troubleshooting

Issue If a web content display widget is used on the widget pages, the title of the web content appears after publishing it, however, on content pages, the title does not appear. Steps to reproduce: 1) Create web...

The number of sites displayed on My Sites differs for Administrators and general users.

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Unable to Deploy to environments or access the CI service

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to start a build for an environment, the build...

Upgrading from Elasticsearch 7.9.0 to 7.17.0, index status is YELLOW

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Please be aware that the page you are viewing has been machine...

How to resolve Jenkins error "Environment doesn't exist" when building a branch

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Builds are failing and the following error is being...

When enabling Cross Cluster Replication error "leader index [liferay-0] does not have soft deletes enabled. soft deletes must be enabled when the index is created by setting index.soft_deletes.enabled to true" is thrown

legacy Troubleshooting

Issue When we try to enable Cross Cluster Replication in our Elasticsearch 6 installation, we are getting the following error: leader index [liferay-0] does not have soft deletes enabled. soft deletes must be enabled...

Screen reader doesn't read the full page upon page load

legacy Troubleshooting

Issue Screen reader does not read the full page upon new page load. Environment DXP 7.4, 7.3 Resolution There are technical limitations due to how Single Page Applications (SPA) work of screen readers not being able read...

ratings-score tag could not be used when updating from 7.0 to newer versions.

legacy How To

Issue In 7.0 (or a previous version) a custom development is using <liferay-ui:ratings-score> tag. When this custom code is updated to be used in a newer version (for example, 7.4) this tag is not found and could...

ADA Accessibility: Drag and Drop functionality not accessible using keyboard, screen reader when creating new Document Types.

legacy Troubleshooting

Issue When creating a new Document Type, elements in the Builder fields section sidebar are accessible and operable only by Drag and drop motion using the mouse, presenting an accessibility issue for visually...

Search doesn't return results after reindexing

legacy Troubleshooting

Issue After a full reindex the search doesn't return any results. The Webserver protocol is set to HTTPS (This is set by the web.server.protocol in portal-ext.properties) and the Tomcat server is not...

Can a user upgrade from Liferay 6.1 to DXP 7.4.x?

legacy How To

Issue Do I need to follow the upgrade page mentioned in the below article for example: Liferay Portal 6.1.x → DXP/Portal 7.1 → DXP 7.4: Environment Portal 6.1 DXP 7.4.x Resolution Ensure parameter...

Non published page as home page causes 404

legacy Troubleshooting

Issue When an unpublished page becomes the home page it will cause a 404 error to display. Environment DXP 7.4 Resolution To resolve this behavior, update your installation to 7.4.13 DXP U47, or open a help...