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Customize widget appearance when using Liferay's sharing URL

Issue Accessing to a widget's configuration -> Sharing tab, we can get a code snippet to share that widget in an external page. Once we share it externally, sometimes the appearance of that widget might not be as...

Adding passive listeners to jQuery

legacy How To

Issue When running audit with Google Pagespeed is common to find a recommendation about implementing passive listeners for jQuery. How can we do this? Environment Liferay DXP (any version) Resolution Since jQuery...

How to access User object when overriding user-portrait taglib

legacy How To

Issue In Liferay Portal 6.x we made use of user-display taglib in order to show current user's image on screen. However, in Liferay DXP 7.x we are using user-portrait taglib, which actually includes a...

Email Notification of Web Content

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Deployment issues using the App Manager in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You upload an application/plugin using the App Manager in DXP...

Using the iFrame tags for a video file downloads the file instead of embedding it when using Blogs

legacy Troubleshooting

Issue If the iFrame tag is used to embed a video (.mp4) file within Blogs, the file is downloaded, instead of being embedded to be played. Environment Liferay DXP 7.3 Resolution According to the documentation for...

About specifying standard fonts

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Category missing or disappeared in production

legacy Troubleshooting

Issue We noticed that a certain category disappeared from production. How can we find it or restore it? Environment DXP 7.3 Resolution Depending on your log level settings, your logs may show when and how it was...

Large page tree loads slowly and consumes too much memory

legacy Troubleshooting

Issue If we create a page tree with lots of pages and subpages using the attached script. When a user views the page tree, the UI becomes unresponsive, the browser takes up a lot of memory and the page becomes...

Deployment timeout when deploying backup service

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Under certain circumstances, a new deployment...

Category cannot be moved due to the error: "ORA-01795: maximum number of expressions in a list is 1000"

legacy Troubleshooting

Issue We have lots of categories and subcategories. When we try to move one, we get the following error: 2021-12-08 07:35:08,104 ERROR [JDBCExceptionReporter:234] ORA-01795: maximum number of expressions in a list is...

What are the Update permissions in a page's Permissions menu?

legacy

Issue At Site Builder > Pages > ⋮ next to a page > Permissions, there are new permissions starting with the word Update. What do these do? Where can I find the documentation for this? Environment DXP 7.4 U26 and above...

Does CVE-2022-34305 affect Liferay?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Audience Targeting issue: CT_AU_ANONYMOUSUSER table is populated in the database

legacy Troubleshooting

Issue I have an issue with the CT_AU_ANONYMOUSUSER table. It is populated and updated in the database even though there is no user activity. Environment Liferay DXP 7.0 Resolution There is an issue with the records...

OutOfMemory: Metaspace Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes on the logs appears below error Caused by:...

How to check user status in Database

legacy How To

Issue How to check user status in the Database Environment Liferay DXP 7.2 Resolution You can find the table named 'user_' and the column named 'status' that represents the status of users, a value of 0 means 'Active', and...

Unable to send message: 554 X.X.XXX SendAsDenied

legacy Troubleshooting

Issue When sending emails, the error "unable to send message: 554 X.X.XXX SendAsDenied" occurs. Steps to reproduce: 1. Configure the outlook mail server to send email notifications in Liferay 2. Sometimes, the...

Subscribed content gets notification even if scheduled to future

legacy

Issue If a User subscribes to content to get updates when a change is published the user also gets a notification when the author saves a content scheduled for the future. That leads to irritations because...

Blog subscription email for blogs added on content page adds wrong re-direct URL

legacy Troubleshooting

Issue Email received by a blog subscriber redirects to a control panel based URL when clicking on "Read More" button. Steps to reproduce the issue: 1. Login as Admin (User A) and add a new Content Page. 2. Add a...

Non-US-ASCII characters in the local part of email addresses

legacy

Issue Trying to add a new user with an email address containing the letter 'ñ' in the local part, it seems that is not considered a valid character. Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution RFC...

Error message is not displayed when an error occurs in JSONWS

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Images are not showing related to the option in the product detail widget

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.1 fix-pack-16. 2. Create a Speedwell Site. 3. Edit one of the Products or create a new product. 4. Add an Option that has at least two values e.g. 'Option A',...

Unable to save products/price list/discount tabs in product group

legacy Troubleshooting

Issue The save button is not working in Product Group on Products/Price List/Discount tabs. Steps to reproduce: 1. Navigate to Control Panel > Commerce >Product Groups. 2. Select any group and go to the...

Change of Password Encryption Algorithm

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue The...

My name is displayed truncated in My Profile on Tablet/Mobile

legacy Troubleshooting

Issue When I access My Profile from the user menu on main site, on a tablet or mobile device, I see my name truncated. Environment Liferay DXP 7.3 Service Pack 3 Resolution Please request a Hotfix with LPS-154810...

Blocks in object layout cannot be deleted by the user

legacy Troubleshooting

Issue The user cannot delete a block in the object layout Steps to Reproduce: 1) Navigate to Menu > Control Panel > Objects 2) Create a new object (with fields) 3) Define the layout of the object 4) Add a tab and a...

Unable to delete commerce product

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.1 fix-pack-16 + Commerce Version 2.0.7. 2. Create a site using minium template. 3. Delete the created site. 4. Now, delete the created products which were created...

Direct link downloads are not tracked

legacy

Issue There is a web content article with a direct link to a document/asset in our Liferay instance. After clicking on it, and visiting the Assets > Documents and Media tab, the downloaded document is not visible....

Update Page Content permission does not allow editing web content

legacy

Issue I checked the Update Page Content permission for a role, from the page permissions management, and the user who is assigned to this role, cannot edit web content within that page. Environment DXP 7.3 DXP...

Groovy Script Language fields are being replaced at source view by 'g' when definition is updated

legacy Troubleshooting

Issue Steps to Reproduce: Go to Open Menu -> Applications -> Workflow -> Process Builder Add a new definition Go to source view Import the definition attached Back do Diagram View Click on Publish Button (See the...

Partial search not working properly in Site Administration menus

legacy Troubleshooting

Issue Using the Toolbar Search functionality under the menus of Site Administration (such as Web Content, Blogs, Workflow submissions, etc.) will not return records as expected when the asterisk wildcard is in...

Web Content Scheduler timings are incorrect on the UI, and so are not being scheduled at the required time

legacy Troubleshooting

Issue Users are attempting to schedule the display of 'Webcontent' at a specific time. However, it is not being scheduled at the precise time. It is scheduled after an indeterminate period of time. Environment...

Staging publish fails after migration with an ORMException or StaleObjectStateException

legacy Troubleshooting

Issue After migrating the Liferay DXP 7.3 environment, the publication process of publishing from the staging server to the live server fails due to an ORMException or a StaleObjectStateException. The new staging...

Can Liferay be affected by the IceApple framework?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue CrowdStrike’s Falcon Overwatch has discovered a...

Prohibit users from moving pages

legacy

Issue In our project, we have a role that can edit pages and web content. Is it possible to prohibit the role assignees from moving pages in the page overview tab? I can't seem to find a permission that disables...

Is OAUTH2 Authentication Supported?

legacy

Issue We have our Mail Server configured to use Basic Authentication, can we configure OAUTH2 Authentication in Liferay? Environment DXP 7.3 DXP 7.4 Resolution OAUTH / OAUTH2 Authentication is not included in...

English (United States) cannot be removed from the list of available locales

legacy Troubleshooting

Issue This document describes a scenario where English (United States) could not be removed from the list of available locales during the initial setup (also known as the Portal Setup Wizard) In this example, we want to...

How to enable Page Versioning on Content Pages?

legacy

Issue In staging, Page Versioning can only be enabled on Widget Pages. Is there a way to have a history of changes on Content Pages? If not, do you plan to add this feature in the future? Environment DXP 7.4 Resolution...

ElasticsearchStatusException: reason=rejected execution of coordinating operation

legacy Troubleshooting

Issue The reindexing is completed but the data is not completely showing on the page. The following error is observed: ERROR [liferay/background_task-10][SearchEngineInitializer:168] Error encountered while reindexing...

When another option is selected, the Role Name dropdown does not reset

legacy Troubleshooting

Issue When another option is selected, the Role Name dropdown is not clean. Steps to Reproduce: Navigate to Menu > Workflow > Process Builder > New Workflow 1) Drag and drop a Task node on the diagram 2) Click on...

Using 'Fragments' on several sites

legacy How To

Issue How can users make use of 'Fragments' across several sites? Environment Liferay DXP 7.3 Resolution If users want to use fragments across several sites, exporting and importing isn't the best way to go....

Downloaded assets are not displayed in Analytics

legacy

Issue There are assets in Liferay that are downloaded in multiple ways: hyperlinks images with links Documents and Media browser I can only see downloaded assets if they are downloaded using the Documents and Media...

Analytics Cloud - Duplicated home page under Top Pages > Visited Pages

legacy

Issue I can see that the same page - our homepage - is displayed twice under Top Pages > Visited Pages. One URL is the main www,mysite.com URL and the other one is www.mysite.com/group/portal. Environment Analytics...

Liferay Developer Tools .zip File Not Available

legacy Troubleshooting

Issue I need a zip version of Liferay Developer Tools that does not require local admin rights. Resolution Liferay does not provide .zip files for Liferay Developer Tools. This is because such a method could be used to...

Permission Restriction on MyAccountPortlet

legacy How To

Issue We tried to restrict access to MyAccountPortlet for various users in order to prevent them from amending their own data. We found that despite removing the permissions for User and Owner roles on...

Groovy Script Method to Delete Users in Bulk

legacy How To

Issue I need to delete many users at once from a Liferay instance in a programmatic and efficient way without directly modifying the database (which is not advised). Environment DXP 7.1 Resolution Below is a template...

Add Alloy Editor buttons for fragments with text

legacy Troubleshooting

Issue Trying to new buttons to Alloy Editor in fragments with text is not working. What should be the appropriate editor's configuration? Environment Liferay DXP 7.2, 7.3 Resolution The documentation articles...

Role inherited from a segment based on a user group is not displayed in the user's role view

legacy

Issue There is a segment that includes members that are part of one or more groups. This segment is assigned to a role. When I choose a user from the user group and view the roles, the role is not listed. Environment...

Web Content editor view does not open in the current language of the user

legacy

Issue Suppose the user has another language or changes to another language and tries to open the web content article from a page. In that case, the article is always opened in the site's default language. Is this the...

Sitemap does not remove the Web Content articles even if they are not referenced by the Asset Publisher

legacy

Issue If an Asset Publisher is set as the default asset publisher for a whole site in a page, and a web content article is removed from the asset publisher, the sitemap.xml of that page still displays the previously...

The .heic file format is not supported in profile image

legacy Troubleshooting

Issue Issues while uploading a profile photo taken with an iPhone camera since the extension is .heic, which causes errors. Even if tried to upload via control panel options, the issue may persist with the same...

Changes in the fragments are not reflected when they are imported from another site

legacy

Issue Any changes to the fragment are not reflected on the page when users export the fragment from site-1 and import the exported fragment to site-2. Steps to reproduce: Note, Automatic propagation for Fragment is...

JQuery does not work when enabled in Update 26

legacy Troubleshooting

Issue JQuery does not work when enabled if Liferay DXP 7.4 Update 26 is installed. It was working at least up til Update 23 When JQuery is enabled in the Control Panel, if web content is added that contains the...

.heic format cannot be previewed

legacy Troubleshooting

Issue The preview of an uploaded image with the .heic extension fails. Steps to Reproduce: 1) Start a Liferay server 2) Setup and enable ImageMagick (with HEIC support) 3) Navigate to System Settings > Adaptive...

No option to update imported fragment on the current site like web contents

legacy

Issue No edit option for imported fragments Steps to reproduce: 1) Create a 'Test Frag' fragment (Design->fragments) 2) Create a 'Test' Page 3) Add a fragment and web content on this page. 4) Export it and uncheck...

Can't set a display page template for a global structure

legacy

Issue We wanted to set a display page template in our global structures' default values, but we don't have the option as we do on other sites Environment Liferay DXP 7.2 Fix Pack 17+ Liferay DXP 7.3...

Copying a web content article also copies the status of the article

legacy

Issue When we use the Copy option on a web content article, the copied version will also have the status of the original one We would expect the article to be copied as a Draft, because we want to edit it...

Liferay SaaS Default Session Timeout

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue What is the default value for user session timeout on...

Page Tree Search results difficult to read when using a custom theme

legacy Troubleshooting

Issue When searching in the page tree, the results are formatted in such a way that they are difficult to read and select the correct item from them. This happens when there are several levels of child pages in the...

Structures and Templates are included in the exported LAR even though the export options excluded Structures and Templates

legacy

Issue Structures and Templates are included in the exported LAR even though the export options excluded Structures and Templates Given that we have a Web Content article that is using a custom structure and template, if we...