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Filter By Field is not working for Booleans in Asset Publisher

Issue Steps to reproduce: 1. Create a structure with two fields(text and boolean) and also create a template for it in a Global site. 2. Go to "Liferay DXP" site and create two new WebContents with previous...

Exporting Document Library to LAR does not export file versions (product limitation)

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Issue Exporting Document Library to a LAR file from Content & Data -> Documents and Media -> top-right three-dot menu -> Export / Import won't export file versions. Environment DXP 7.0 or higher Resolution This is a...

Custom context path is not working

legacy Troubleshooting

Issue After changing, the root context path to custom context the commerce components and system settings taking more time to load. Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Change the ROOT...

Can Email field be added to a form that would allow users to enter an email address to send user's data?

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Issue The requirement of adding an Email field to a form which would allow users to enter an email address that would receive an email with the information they filled out in a form. Environment Liferay DXP 7.2...

While using Azure B2C a SAML error occurs when getting a parameter with whitespaces

legacy Troubleshooting

Issue When SAML module is configured and integrated with an Azure B2C and we need to map a parameter to a Liferay parameter, a problem might occur due to a whitespace: <saml:Attribute FriendlyName="Given...

Can not change the level of verbosity for the HTTP header in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Can not change the level of verbosity to use for the...

Global site not included in the list of Recent sites

legacy Troubleshooting

Issue When attempting to switch to another site, I don't see the Global site under the Recent tab, despite having visited the Global site. Environment DXP 7.3 Resolution This behavior is a bug caused by a change...

Is it possible to know the timeline for when a hotfix from Liferay Support will be ready?

legacy How To

Issue Is it possible to have an exact timeline on when a hotfix from Liferay Support will be ready? Environment Portal 6.1/6.2 DXP 7.0/7.1/7.2/7.3/7.4 Resolution While there is no exact timeline from Liferay...

Content-Security-Policy Header Integration

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Issue How can a CSP (content security policy) HTTP header that enables only specific external resources to be loaded in the frontend be implemented? Environment Liferay DXP 7.2 Resolution CSP is not currently...

could not resolve all artifacts for configuration 'classpath'

legacy Troubleshooting

Issue The error "could not resolve all artifacts for configuration 'classpath'" occurs during the time of Liferay workspace creation using LDS and not able to process further. Environment Liferay DXP 7.2, DXP 7.3 LDS...

How to change max_string_size value from STANDARD to EXTENDED in Oracle 19c?

legacy How To

Issue How to change max_string_size value from STANDARD to EXTENDED in Oracle 19c? Environment Liferay DXP 7.2 SP3 Oracle 19c Resolution Steps for converting max_string_size value to EXTENDED: SQL> show parameter...

The Live site displays web content that has been changed on the Staging site

legacy Troubleshooting

Issue The modifications are visible in the live environment instead of just the staging environment after publishing the web content with changes. Reproduction Steps: Enable local live staging Create a Web Content...

How can I change the Product and Category URL pattern

legacy How To

Issue Liferay Commerce use /p/ and /g/ within the friendly URLs for Commerce display pages. To improve the search presentation for SEO purposes, I want to change the /p/ and /g/ to something meaningful...

Liferay SaaS Prod to DR Backup Restore Failed

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup Restore fails when trying to restore Prod's backup...

Content from Private Pages is not shown in the search results

legacy Troubleshooting

Issue Private pages' content does not appear in the search results Environment DXP 7.2+ Resolution The issue has been resolved by LPS-151303 and LPS-161366, you can update to the following patch levels: DXP 7.2: SP9...

Home URL of the instance does not work: 404 error

legacy Troubleshooting

Issue You find errors or warnings related with the default Home URL in the DXP's log file, the trace looks like this: 2021-08-20 07:55:59.166 WARN [http-nio-8080-exec-8][code_jsp:161] {code="404", msg="The requested...

New field types that can be utilized in forms are needed

legacy How To

Issue Customizing the look and feel of Liferay sites require the addition of the following field types to their Forms. Accordion Tooltip Pop-up or dialog box Environment Liferay DXP 7.3 Resolution The easiest...

Disable 'track' requests from Audience Targeting

legacy How To

Issue Sometimes there is a need to get rid of the following calls from Audience Targeting: /o/analytics-processor/track For example some of the browsers which attempt to send analytics events to Liferay...

Viewer Role is able to upload/edit the documents

legacy

Issue Steps to Reproduce: 1) Create a Site called HR 2) Create a Private page called Documents 3) In the Document's Page drag and drop Document and Media (Image-1) 4) Click on Document and Media Configuration and check...

Price Range facet is not working on Sell Price

legacy Troubleshooting

Issue Steps to reproduce 1. Create new minium site template. 2. Go to products for e.g ABS Sensor -> Click on SKUS -> Give Base Price as 120.00 and Sell Price as 40.00 3. Go to catalog page and select the $...

Can't run Talend Job with Java 11

legacy Troubleshooting

Issue When Liferay is using Java 11 or OpenJDK11, users cannot successfully run Talend Jobs through the Dispatch application. The job fails, and users may see an error like the following:...

DLFileRank modules are not available anymore

legacy How To

Issue In Liferay DXP 7.3, DLFileRank modules are not available (document-library-file-rank-api, document-library-file-rank-service). Environment DXP 7.3 Resolution These modules have been archived in version 7.3....

Duplicate Tag Exception while Publishing a portlet on a migrated System

legacy Troubleshooting

Issue After having upgraded from 6.2 to DXP Cloud or Liferay DXP 7.0+ with staging enabled and tagged web content articles, trying to publish the articles to Live results in the following error: An unexpected error...

[CKEditor] Copy-pasting images in the editor does not work

legacy

Issue Using CKEditor, after pasting a copied image, the image does not appear. Environment DXP 7.2 Resolution This behavior is intended as the CKEditor plugin required for this functionality, Upload Image, is not a...

How to Redirect to OpenID Connect Page after clicking the "Sign In" Button

legacy How To

Issue The steps users take to login via OpenID Connect are very long. They have to: Click the "sign in" button on the home page The Sign-In Portlet comes up Click on "OpenID Connect" link Choose the OpenID...

What is the difference between the 'View' and 'Access' permissions?

legacy

Issue When defining permissions for a folder (for example, in Web Content or Documents and Media), I see a 'View' and 'Access' permission. Environment Liferay DXP 7.0, 7.1, and 7.2 Resolution The 'Access' permission is...

Liferay integration with Open Office remotely

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Issue Is it possible to have Open Office on any other server then the one where Liferay is running? Environment Liferay DXP 7.2 Resolution It is a limitation of the OpenOffice/LibreOffice integration that it...

Invalid checksum error when initializing Liferay bundle

legacy Troubleshooting

Issue After defining the liferay.workspace.bundle.url property in the gradle.properties file, running a Gradle Task to initialize the bundle fails with the following error: Execution failed for task ':verifyBundle'. >...

"Choose an option" is not selected by default

legacy Troubleshooting

Issue When we select "Choose an option" from the options field, it is not getting selected. Steps to reproduce 1. Create a minium-site template. 2. Create a one product in it. 3. Next, create options in a product...

Deleting old data from 'AUDIT_AUDITEVENT' table in 6.2

legacy How To

Issue I want to clean up the AUDIT_AUDITEVENT table because the old data is taking up too much space. Environment Portal 6.2 Resolution Note: The following information involves customizations that are beyond the scope of...

Avoid or allow that some applications can be dynamically displayed in a page

legacy How To

Issue The permissions system for an application (portlet) includes a security check when the application is going to be displayed in a page. Normally, the users should not be able to see applications if the...

Trace about Reflection.getCallerClass is not supported when executing Patching Tool

legacy Troubleshooting

Issue When you try to use the Patching Tool (for example, the command patchingtool.sh info), you get an error similar to the following: 2021-07-16 06:41:48,143 INFO sun.reflect.Reflection.getCallerClass is not...

Field data is disabled on text fields by default

legacy Troubleshooting

Issue IllegalArgumentException is occurred when trying to run vanilla instance with commerce and search functionality is not working properly in Catalog Page. Text fields are not optimised ERROR...

Headless Delivery API - Filtering structured content

legacy How To

Issue Making use of our headless delivery API you can retrieve all your web contents but sometimes we might want to filter them according to different business requirements, like getting only those web contents...

The size of the user_ table's firstName field should be increased

legacy Troubleshooting

Issue The size of the firstName (75) field of the user_ table should be increased since it sometimes prevents the creation and access of certain users in an environment. Environment Liferay DXP 7.0 Resolution In...

Category filters are not working for search results

legacy Troubleshooting

Issue Steps to reproduce the issue: 1. Create a site using Minium Template. 2. Go to the catalog page of the site. 3. Select, Engine or any category from CATEGORY facet. Expected Result: Only 11 Products are...

What permissions are needed to edit content pages?

legacy How To

Issue What permissions does a role need to edit content pages, including adding, configuring and deleting widgets and fragments in it? Environment Liferay DXP 7.2, 7.3 Resolution There are a handful of basic...

How to obtain the binary logs?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How can we access the database-related binary...

Developer Studio suddenly crashes

legacy Troubleshooting

Issue Developer Studio closes by itself after some time with an OutOfMemory error or without any errors at all. Environment Developer Studio 3.9.3 JDK 11.0.8 Resolution This problem can be experienced when...

Replacing NTLM SSO with Kerberos in Liferay Portal 6.2

legacy How To

Issue NTLM SSO protocol has some vulnerabilities addressed by Microsoft in CVE-2020-1472 (external link), forcing to use the secure RPC connection. See also How to manage the changes in Netlogon secure channel...

Message Board Portlet can publish empty threads

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Issue The Message Board portlet publishes before a post is completed. Using the Message Boards portlet: When the 'Subject' field has focus, if the ENTER key is pressed, the thread is published before the 'Body'...

Can the cart store items independently for each Store?

legacy

Issue The use case is a marketplace (B2B2C) scenario. In that marketplace, there are multiple EC sites under the umbrella. There are cases where a user starts shopping at Store A, putting Store A items in a cart,...

Configurations for embedded portlets are not updated when deploying an updated theme

legacy Troubleshooting

Issue I have a theme with an embedded portlet that I have deployed and applied to a site. I updated the configurations of the embedded portlet and deployed the updated theme to the site, but I do not see the updated...

The Backup Service's restore functionality will not accept TGZ files in the file uploader

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am encountering the inability to upload a database or volume TGZ...

How can a Liferay admin set the article-Id manually?

legacy How To

Issue How can a Liferay admin set the article-Id manually? Environment Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution Start a vanilla Liferay bundle. Navigate to Control Panel --> Configuration...

When submitting forms, is it possible to send email notifications to multiple users?

legacy How To

Issue Is it possible to send notifications to multiple email addresses when a user submits a form? Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Yes, when enabling Form notifications, an administrator can send...

Unable to upload file bigger than 10MB with ClamAVSizeLimitException after enabling Antivirus

legacy Troubleshooting

Issue Unable to upload a file bigger than 10MB after enabling antivirus with the following error in the log 2021-07-19 08:35:43.476 ERROR [http-nio-8080-exec-9][PortletServlet:119] javax.portlet.PortletException:...

There is no pagination option for selecting the 21st place or higher range folder

legacy Troubleshooting

Issue There is no paging or search option found. As a result, it is unable to select a folder as the Root Folder if it is in the 21st or higher position. Steps to reproduce: Navigate to Global Site Go to document...

Liferay Commerce, Products Widget: Pressing Browser 'Back' Button Loses Page Settings

legacy

Issue Using a browser's back button causes Commerce's Products Widget to lose both page placement and items per page configuration. Example Setup 1. From the Control Panel navigate to Commerce > Products 2. Change...

Is it possible to copy or pause an Experience?

legacy

Issue When creating and managing an Experience, there don't seem to be options to copy or pause an Experience, as the current options I see are only to create an Experience from scratch or fully delete it (which throws away...

javascript.fast.load=true does not bundle all of the JS files into a single JS file

legacy

Issue Despite the javascript.fast.load property being true, a lot of JS files (starting with /combo) are still loading separately on the pages. Note: This property is true by default. Therefore, a lot of...

Landscape print layout is missing in Chrome, Edge

legacy Troubleshooting

Issue Selection of landscape layout is not available in Chrome/Edge printing (CTRL+P) as only portrait mode is available. Environment Liferay DXP 7.0+ Google Chrome or Microsoft Edge Resolution The issue is only...

Associated users with Business account managing same Commerce Order

legacy How To

Issue Is possible to get every associated user with a B2B account has their own Commerce Order open? Environment Commerce 2.1 Channel type B2B. No Minium Theme installed. Resolution You should add the Account...

liferay-ui:asset-categories-selector shows an empty list

legacy How To

Issue Using liferay-ui:asset-categories-selector returns an empty list in DXP 7.3, this selector worked in versions prior to DXP 7.3. Environment Liferay DXP 7.3 Resolution liferay-ui:asset-categories-selector is...

How to set up a Mail Server with DXP to receive email notifications?

legacy How To

Issue This article outlines how to set up a Mail Server and SMTP in Liferay DXP to receive emails. Environment Liferay DXP 7.3 Resolution Liferay DXP uses a mail server and SMTP to get email notifications. Liferay...

Repeatable web content structure items causes error and block publishing

legacy Troubleshooting

Issue Reproduction steps: 1) At Product Menu / Configuration / Instance Settings / Miscellaneous add English (United Kingdom) from Available to Current languages and set it as the default language (this is required to...

NTLM and NTLMv2 in Liferay Portal 6.2

legacy

Issue The question is whether Liferay Portal 6.2 supports NTLM and NTLMv2 Environment Liferay Portal 6.2 Resolution The library used in Liferay Portal 6.2 supports both NTLM and NTLMv2 There is a property that can...

Can a page created by a 'Link to URL' template be included in search results?

legacy How To

Issue When performing searches, we can see the pages created by 'Blank' or 'Widget page' template in search results. However, pages created with a 'Link to URL' template are not displayed. How can I include pages with 'Link to...

Assigning View Permission to any role is taking longer time due to Liferay Sync

legacy Troubleshooting

Issue Steps to Reproduce 1. Extracted a clean DXP SP6 2. Created Site 'A' having Document and Media Portlet. 3. Created a folder called 'Sample' in Document and Media Portlet. 4. Uploaded around 10000 documents in the...

How can we get a complete picture of a user's activity history?

legacy How To

Issue Is there a way to find out how and by whom a user was created? Environment Liferay DXP 7.2 Resolution The steps below can be used to track user activity. Log in by 'Test' user (Admin User) Create a new user...