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Liferay Cloud Platform provides the infrastructure and tooling necessary to simplify, secure, and deliver applications on Liferay DXP when using the SaaS or PaaS deployment approaches. Using Liferay’s Cloud infrastructure provides a secure, reliable, and scalable platform for building Liferay solutions.

The Liferay Cloud Platform includes DevOps CI/CD tools, automated backups, real-time logs, and much more.

Feature
Deployment Approach
When inviting users to a Publication, some of them are not shown
legacy Troubleshooting
Issue When trying to invite users to a Publication, some of them don't show up in the "Invite Users" box, despite having the Publications User role. Environment Liferay DXP 7.4 Quarterly Releases Resolution The users...
Large number of records on the SamlSpSession table
legacy Troubleshooting
Issue There are a large number of records on the SamlSpSession table, which is causing issues with my upgrade. Environment Portal 6.2 DXP 7.2 All DXP versions Resolution Extra records can be removed using the...
Email are not sent from Liferay when Office365 is used as the server
legacy Troubleshooting
Issue Emails are not sent out from Liferay In the log, we see the following error: liferay[liferay-7] [dxp] ERROR [liferay/mail-6][MailEngine:74] Unable to send message: 535 5.7.139 Authentication unsuccessful, the...
Restricting impersonation to allow only a single users impersonation at a time
legacy
Issue An Impersonator should be able to impersonate only one user at a time. Currently, Liferay supports multiple users to be impersonated, at the same time in the same browser. We tried to find any properties which...
Search results are displayed in different orders each time randomly
legacy Troubleshooting
Issue When searching for the same word, the list of results can appear in different orders. This happens even when there's a Sort widget in the search page. Environment Quarterly Release 2023.Q4 Resolution This...
Change of file names when documents are saved to data\document_library
legacy
Issue When saving files to the store, Documents and Media used to use the version label (e.g "1.0") as the file name (prior to Update 72). As of Update 72, file names look like this:...
Object Entries do not appear in Search Results
legacy Troubleshooting
Issue Object entries are not visible in Search results Environment Liferay DXP 7.4 Resolution When you create an Object Definition, you get to choose whether its scope is Company or Site (you cannot change it once...
Chances of vulnerabilities like SWEET32
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to fix the following vulnerability of the old cipher...
How can I restart just one Liferay node from the Cloud Console?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue One node isn't working as expected, but I don't want to...
Custom Facet displays encoded term values
legacy Troubleshooting
Issue After setting up a custom facet on a search page, it only shows encoded values. The custom facet is configured with an Aggregation Field that includes a sortable search field. Environment DXP 7.2...
The status for shared content is blank
legacy
Issue The status is not visible, it always coming blank.  Steps to reproduce: Navigate to the 'Content and Data'> Document and Media> upload 1-2 documents upload a new image and click on three dots to get the share...
How to filter Objects entry with picklist's name in filter
legacy
Issue I have created 2 picklists, e.g. picklist1 and picklist2. And I created 1 object where I create 2 fields of type picklist and I mapped this to above picklists. Now I have added an object entry. Picklist values are...
Need to create a role for accessing Server Administration
legacy
Issue User needs to create a custom role and add permissions to access Server Administration Environment Liferay DXP 7.0+ Resolution There are no options provided under System to add these permissions. Only an...
Content creators should able to change the permissions of multiple content at the same time
legacy
Issue As a Content Creator, I want to be able to change the Web Content permissions as a bulk action. So that I’m able to change the permissions of several content at the same time. Environment Liferay DXP [all...
"Text verification failed" Captcha error
legacy Troubleshooting
Issue We are trying to use the Reset Password functionality, but every time we enter the captcha text correctly, we always get an error saying: "Text verification failed". We noticed this same behavior on other...
Is there a way to bypass CAPTCHA without having to disable it?
legacy How To
Issue We will do some Automation tests in our QA environment and would like to know if it is possible to bypass CAPTCHA using configuration settings without having to disable it. Environment Liferay DXP 7.4...
Missing Parameters Format in JSONT File when using Data Migration Center
legacy Troubleshooting
Issue Facing an issue with the missing parameters in the JSONT format file when using the "Data Migration Center" portlet. Batch Client Extension only supports the "JSONT" file format. After generating the "JSONT"...
Sidecar Elasticsearch process is aborted
legacy Troubleshooting
Issue Unable to restart the Liferay application server even after clearing temporary directories and 'An unexpected system error occurred' is showing on the UI. Following error appears in the log file:...
ConnectionPoolTimeoutException: Timeout waiting for connection from pool when full reindex
legacy Troubleshooting
Issue As an Admin, users want to be able to decide if they want to cache extracted text when indexing so that if they are doing re-indexing they can disable this cache. In 7.4, there is an HTTP request call to S3...
Your license does not have any allowed MAC addresses
legacy Troubleshooting
Issue I am trying to activate my license but received the following error displayed on the screen  ERROR: DXP Production license validation failed java.lang.Exception: Your license does not have any allowed MAC address...
User can see more Organisations
legacy
Issue We have a problem the User, who has access and rights to selected organizations, can see all organizations when updating user info. Reproduction steps: Customer main user opens Users and Organizations...
Use Javascript with Client Extension on pages
legacy How To
Issue How to run Javascript on pages using a client extension? Environment Liferay DXP 7.4 Resolution With a JavaScript (JS) client extension you can run your own JavaScript on any page in Liferay without...
Need to save the value of the Form's disabled field
legacy
Issue When we disabled the form field using the 'Form Rule', it disabled the fields for the specific user who did not fit the provided role or did not match the criteria. For other users who do not fit the same role...
How can administrator users pre-configure a category filters in a search page?
legacy How To
Issue In a search page, an administrator user can narrow search results using the Type Facet by pre-selecting specific object types in the widget configuration. We need to do a similar filtering selecting specific...
After migrating to DBStore, how to check it was (entirely) successful
legacy How To
Issue We are in the process of migrating documents and media from our file-system based store to the database (DBStore) How to find out if all active documents and media are migrated to the database? Is there a way to do a...
The field should save the previous selection
legacy Troubleshooting
Issue Comma in Values of Select from List in Structures Steps: Create a structure with a Select from List. Export it to JSON. Change the value of Select from List to comma-separated words in the JSON file. Import...
Unable to add images to an out of the box paragraph fragment
legacy Troubleshooting
Issue We are facing editing issues on the out of the box paragraph fragments when trying to add images to it. The add button is only available in the editor when the paragraph is placed in a grid. If the paragraph is...
Private Pages for New Users are being created only after New User logs in
legacy
    Issue When creating Private pages for new users, the private pages are being created only once the new user has logged in or is impersonated   Environment Liferay DXP 7.X   Resolution The behavior listed above is...
I cannot select a Folder when adding a Basic Document via Asset Publisher
legacy Troubleshooting
Issue I have an Asset Publisher Widget configured as Manual Asset Selection. When adding a Basic Document, the portal does not allow me to change the default Folder. Environment Liferay DXP 7.4 Resolution The...
Approver does not have access to preview of Content Page
legacy Troubleshooting
Issue Created a custom role to approve Content Pages Added View and Update permissions for Pages When the user with the role opens the Workflow Task and clicks the preview button, the following error appears: ...
jQuery error in the logs when using Quarterly Release 2023.Q4
legacy Troubleshooting
Issue When jQuery is enabled we are facing the following error in the logs: ERROR [http-nio-8080-exec-8][ComboServlet:389] Skip /o/frontend-js-jquery-web/jquery/bootstrap.bundle.min.js because its content type is not...
SAML Sessions remain Active despite Logout in Liferay
legacy Troubleshooting
Issue We have integrated SAML with our Liferay configuration. We have noticed that after a User logs out, their session remains active in Liferay. Environment Liferay DXP 7.3 Resolution This issue may occur if the...
RankingIndexCreationBundleActivator error after running an upgrade
legacy Troubleshooting
Issue After running an upgrade, we found the following errors in the logs: 2023-11-29 22:13:14.432 ERROR...
No preview is generated when Gifsicle is enabled
legacy Troubleshooting
Issue With Gifsicle enabled, when uploading a new image, its preview and adapted images are not generated. The following warning is reported in logs: WARN...
Total allocated memory for a service (shown in cloud console's monitoring) is not updated
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a custom service running in one of our Liferay PaaS...
Configure SMTP (Mail Server) on Liferay SaaS Environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Want to configure mail but am unable to see Server...
Property index.on.startup=true does not work on portal startup
legacy Troubleshooting
Issue The property index.on.startup=true whenever added in the portal-ext.properties file does not work when the portal is restarted which leads to no message being printed regarding reindexing on the Liferay...
How to setup a timezone on DXP
legacy How To
Issue We have to make a setup in EST timezone and we would like to know how can we do that on the DXP. Environment DXP 7.4 Resolution Liferay runs and stores all times in UTC format to facilitate translating times into...
Setting sameSite attribute in Cookie for header response on JBoss EAP 7.2
legacy How To
Issue How to add the sameSite attribute as 'Strict' on the cookies JSESSIONID,COOKIE_SUPPORT,GUEST_LANGUAGE_ID on JBoss EAP 7.2 Environment Liferay DXP 7.4 JBoss EAP 7.2 Resolution In JBoss, navigate...
Update Credentials in Jenkins for Git repository usage
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Would like to configure which Git repository the...