Capability

Cloud

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Liferay Cloud Platform provides the infrastructure and tooling necessary to simplify, secure, and deliver applications on Liferay DXP when using the SaaS or PaaS deployment approaches. Using Liferay’s Cloud infrastructure provides a secure, reliable, and scalable platform for building Liferay solutions.

The Liferay Cloud Platform includes DevOps CI/CD tools, automated backups, real-time logs, and much more.

Feature
Deployment Approach
Not able to add Structure Key after unchecking Auto generate Structure Key
legacy Troubleshooting
Issue Steps to reproduce: 1. Download the liferay-dxp-tomcat-7.2.10.1-sp1-20191009103614075.tar.gz from Liferay 2. Unzip and start the out of the box liferay-dxp-tomcat-7.2.10.1-sp1. 3. Once Liferay started, go to...
Unable to add Image Field in Structure
legacy Troubleshooting
Issue 1. Install a clean Liferay DXP 7.2 SP1 and install the liferay-hotfix-266-7210 2. In portal-ext.properties file, add "minifier.enabled=false" property 3. Start Liferay. Go to "Content & Data" -> "Web Content" ->...
Cannot map same IP address into multiple ports on Liferay PaaS VPN
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You have mapped the same IP address to multiple ports...
Can I install a Jenkins plugin?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to install a third-party Jenkins...
Backup service unexpectedly restarts while restoring
legacy Troubleshooting
Issue While restoring a large number of files the backup service may unexpectedly restart with no error. Environment Liferay Cloud Resolution Update Backup service image to 3.2.11 or higher by changing the...
Support Tickets and Self-Service on Liferay Help Center
legacy
Help Center is the place where you can access our world-class customer support and abundant self-service resources.  Here is a guide to help you get the most from Liferay Support through Help Center. Self-Service Resources...
Importing a third-party JS package with liferay-npm-bundler will result into "Cannot use import statement outside a module"
legacy Troubleshooting
Issue When adding and importing a third-party package dependency to a Liferay NPM module made with the Liferay Bundler (for example, npm Angular Portlet Template, the following errors may be observed in the...
Indexing is taking too long
legacy Troubleshooting
Issue Reindexing is taking or has taken too long to finish. Environment Liferay DXP 7.0+ Resolution If reindexing is deemed slow or is still ongoing (the 2-arrow icon can be seen at the top right), it may have...
Workflows - Supported Statuses
legacy
Description Workflows on Liferay give the possibility of running assets like web content articles, wiki pages, or even users, through pre-determined review processes.  For this you can utilize workflow...
No administrative options can be accessed when an F5 load balancer is in front of Liferay forcing a secure protocol
legacy Troubleshooting
Issue When a F5 load balancer is in front of Liferay and is forcing a secure protocol, no administrative options can be selected and accessed. On Liferay the following options are configured on the...
Google PageSpeed Insights (Mobile) results for a Liferay DXP site have a low score
legacy Troubleshooting
Issue After submitting your Liferay site to the Google PageSpeed Insights tool, a low score for Mobile will be returned, flagging issues on aggregated resources as: - Eliminate render-blocking resources - Remove...
Liferay sends email notification with port number next to website address
legacy Troubleshooting
Issue When receiving Liferay email notifications (for example: New account Created, Password reset link, etc ...), users may notice the app server's port number appended to the website domain, for example:...
"Problem with the configuration: Unknown release in folder ..." when patching the source code
legacy Troubleshooting
Issue When patching the source code, customers may receive the error: "Problem with the configuration: Unknown release in folder ..." Environment Liferay DXP 7.1+ Resolution Have a usable ReleaseInfo.java file...
aui-io-request throws io ... is not a function
legacy Troubleshooting
Issue When using a code similar to the below: AUI().use('aui-io-request', function(A){} The browser's console will throw this error: Uncaught TypeError: "io.upload is not a function" Environment Liferay DXP 7.2...
Basic setup and tools to debug Elasticsearch queries
legacy How To
This article is a basic guide on how to view the queries Liferay produces and provide ways that developers can understand the results retrieved from Elasticsearch. These recommendations assume you are working in a...
Dynamic including and importing Javascript files
legacy
Issue What are the differences in the usage of javascript.barebone.files and javascript.everything.files across Liferay versions? Environment Liferay DXP 7.0+ Resolution Importing Javascript files in Liferay 7.0...
What happened to the taglib on 7.1?
legacy How To
Issue Using the <liferay-ui:calendar /> taglib on 7.1 will no longer work as it used to do on Portal 6.2 or Liferay DXP 7.0 Environment Liferay DXP 7.1+ Resolution <liferay-ui:calendar /> was deprecated as of...
Resolving Inaccuracies and Discrepancies in Search Results
legacy Troubleshooting
Issue Search results are providing information that should not be made available to the user performing the search such as: The total count of search results is inconsistent with the actual number of results displayed...
Staging History deleted after a few days
legacy Troubleshooting
Issue After a few days, past Staging publication records disappear from the history list located in Site Administration > Publishing > Staging  Environment DXP 7.2, DXP 7.1, DXP 7.0 Resolution By default, Liferay is...
Submitting a Document with the same name results in an error and losing the file from the form field
legacy Troubleshooting
Issue When you submit a file in the Documents and Media portlet that has the same title as a different file, an error is produced that prevents you from submitting it. When this happens, the file is lost from the form...