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Liferay Cloud Platform provides the infrastructure and tooling necessary to simplify, secure, and deliver applications on Liferay DXP when using the SaaS or PaaS deployment approaches. Using Liferay’s Cloud infrastructure provides a secure, reliable, and scalable platform for building Liferay solutions.

The Liferay Cloud Platform includes DevOps CI/CD tools, automated backups, real-time logs, and much more.

Feature
Deployment Approach
How to resolve a Jenkins "Failed to rotate logs" error when executing the Project Build Discarder
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In our -infra service's CI logging, we are seeing frequent...
Unresolved requirements using a class from util-java in custom development
legacy Troubleshooting
Issue Trying to use a class from /util-java, such as com.liferay.util.Normalizer, in a custom development by adding to build.gradle the dependency compileOnly group: "com.liferay.portal", name:...
How to get the groups associated to organizations using JSON Web Services
legacy How To
Issue There is no method available in the JSON Web Services API to obtain the groups (i.e. sites) associated to organizations. Is there a way to get them? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution There...
How can I resolve "Unable to get portal cache manager MULTI_VM_PORTAL_CACHE_MANAGER" errors?
legacy Troubleshooting
Issue I am seeing the following error in my clustered environment: com.liferay.portal.kernel.messaging.MessageListenerException: java.lang.IllegalStateException: Unable to get portal cache manager...
Session timeout problems in Azure related environments
legacy Troubleshooting
Issue OIDC and SAML2 connections with Azure-related services can experience session timeout related problems where the session expires before its intended lifetime. Environment Liferay DXP 7.2 Liferay DXP...
Are directories "document_preview" and "document_thumbnail" strictly necessary to upgrade to DXP?
legacy Troubleshooting
Issue During the upgrade, there are usually many thumbnails and previews, which could significantly increase the duration of the upgrade. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution It's not necessary to...
How do we set the number of Recent Sites that show up in the Control Panel's Sites column?
legacy How To
Issue We would like to control how many Recent Sites are listed on the Control Panel's Sites column. Environment Liferay DXP 7.3 Resolution The following property can be declared within the portal-ext.properties...
Fetch forms through API in Liferay DXP 7.1 and above
legacy Troubleshooting
Issue I would like to fetch forms with the DDLRecordSetLocalServiceUtil.getRecordSets(groupId) API call, but it only returns DDL records and not any forms.  Environment DXP 7.1 - DXP 7.3 Resolution Since DXP...
Deploying Liferay DXP 7.3 on JBoss EAP 7.3.0
legacy How To
Issue Detailed steps to Install Liferay DXP on JBoss EAP Environment Liferay DXP 7.3 JBoss EAP 7.3.0 JDK 1.8 Resolution 1. Liferay Home is the folder that consists JBoss server folder. After installing and deploying...
java.lang.IllegalStateException: UT010006: Cannot call getWriter(), getOutputStream() already called
legacy
Issue When this error "java.lang.IllegalStateException: UT010006: Cannot call getWriter(), getOutputStream() already called" occurs? 2021-10-04 09:09:58.095 ERROR [default task-34][IncludeTag:128] Current URL /...
How do I disable the Trial license within a Liferay DXP image?
legacy Troubleshooting
Issue My Liferay Docker Image is giving a warning message that the Activation Key needs to be updated: ERROR [fileinstall-directory-watcher][LicenseManager:?] DXP Development license is expired We have noticed...
SSL protocol errors are observed in the browser while attempting to access Liferay at http://localhost:8080
legacy Troubleshooting
Issue This document will discuss some cases where SSL protocol errors are observed in the browser after opening the default address to the Liferay DXP instance (i.e., http://localhost:8080). This is especially true when...
Liferay 6.2 upgrade stops at UpgradeDynamicDataMapping#upgradeXMLStorageAdapter step
legacy Troubleshooting
Issue The Liferay upgrade process hangs at one specific part for a longer period of time (several hours)  com.liferay.dynamic.data.mapping.internal.upgrade.v1_0_0.UpgradeDynamicDataMapping#upgradeXMLStorageAdapter...
Ext module is not deployed with the cloud deployment process
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The modules_ext style projects in workspace will...
Layout module upgrade fails with NoSuchGroupException when moving up to dxp-14 fix pack
legacy Troubleshooting
Issue After installing dxp-14 fix pack, start up fails due to the layout module upgrade failure. ERROR [main][UpgradeStepRegistratorTracker:184] Failed upgrade process for module com.liferay.layout.impl...
Bidirectional Synchronization with Google Calendar
legacy
Issue How to configure the Calendar widget to get Bidirectional Synchronization with Google Calendar? Environment Liferay DXP 7.0+ Resolution Bidirectional Synchronization with Google Calendar is not supported in...
Unicast with JGroups (RMI)
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Difficulty Adding Assets That Use Alloy Editor on Windows Os in DXP 7.0
legacy Troubleshooting
This articles serves as a troubleshooting guide for users working in Liferay DXP 7.0. When it comes to adding assets using the alloy editor on Windows OS, you may encounter some difficulties. The browser may display a...
DXP Fails to Generate Captchas and Charts on RHEL 7.4
legacy Troubleshooting
When using RHEL 7.4, and viewing a captcha, or when navigating to Control Panel > Configuration > Server Administration, the following stack trace will appear in the application server logs. That is...
Tomcat JDBC Connection Exhaustion
legacy Troubleshooting
This article helps troubleshooting MySQL when executing the VerifyProcess. Small Max JDBC Connection Pool causes JDBC Connection Exhaustion if the VerifyProcess is executed...