Capability

Personalization

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Liferay provides powerful out-of-the-box features for building and delivering personalized experiences to users. Personalization features empower you to deliver novel site experiences that differ based on defined user segments, design and execute A/B Tests, and more.

Feature
Deployment Approach
Is Liferay compatible with macOS?
legacy
Issue Can I use Liferay DXP 7.2 with macOS?   Environment Liferay DXP 7.2   Resolution The compatibility matrix is made for production systems, however, developers can also use other operating systems with...
Is Form fields and pages are limited?
legacy Troubleshooting
Issue We tried to create a Form with 50 fields and 9 pages but we could not save it.   Environment Liferay DXP 7.4   Resolution This is limited but if this limit is not enough it can be raised even a higher...
Modify the URL to remove /w when using a display page template for web content
legacy
Issue If you are using a display page template to display the web content data on the page then it will generate the URL as like "https://localhost_or_domain:port/w/WCTitle".  In order to make SEO friendly URL, there...
SAML IDP is unable to initiate SLO
legacy Troubleshooting
Issue SAML Identity Provider is unable to initiate Single Log Out Notes 1. Set the different virtual hosts as below as an example 127.0.0.1www.bbb.com (For IDP) 127.0.0.1www.sp.com (For SP) 2. Using thetest...
AWS S3: does Liferay support the x-amz-server-side-encryption header with server side encryption?
legacy Troubleshooting
Issue I am using an S3 bucket as the store for our Documents and Media I have configured it with a Service Control Policy that requires encryption and the presence of the x-amz-server-side-encryption header, something like...
Emojis are sanitized into Chinese characters
legacy Troubleshooting
Issue Emojis are being sanitized when AntiSamy is enabled. A warning is thrown in the logs where the character codes are matching the previously written emoji: Could not execute JDBC batch update The emoji is...
Guest users are not redirected to Private Pages after logging in
legacy Troubleshooting
Issue When navigating to a private page as a guest user, the user does not get redirected to the private page they were attempting to access after logging in. Environment DXP 7.4 Resolution Log in as an administrator and...
Getting error "Please enter valid content" when saving/updating a workflow
legacy Troubleshooting
Issue I cannot save a workflow, I get error "Please enter valid content", possibly because there is something wrong in the workflow xml syntax. How can I get more specific information about what could be wrong the workflow...
SSL Certification isn't provided by Let's Encrypt, even though it is set up correctly
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Let's encrypt isn't providing SSL certification to my...
'getRealUserId is not a function' when upgrading to 7.3 u6+
legacy Troubleshooting
Issue When upgrading to 7.3 update 6+, some undesired behaviors occur and the console log shows the following error:  Uncaught TypeError: themeDisplay.getRealUserId is not a function Environment Liferay DXP 7.3 Update...
Comments on Workflow tasks
legacy
Issue Comments added when assigning, approving or rejecting a Workflow task, are not presented in the 'Comments' section of the Review/Workflow task page. My Workflow Task page: Comment to Approval: Review/Workflow...
Hide options on Style session when editing Fragments
legacy
Issue There are fragments that have Style options that are not applicable. Example: Separator - It has functions like alignment and text formatting and these functions do not apply to the fragment itself. Is it...
Changes to preferences in one breadcrumb portlet are replicated in the other breadcrumb portlets
legacy Troubleshooting
Issue I added the breadcrumb portlet on two widget pages. When I change a preference for a portlet on one page, the same settings are replicated in the portlet on the second page. Environment Liferay DXP 7.2...
When working with Information Templates, can I access the Asset Entry Object?
legacy
Issue An 'Information Template' configured with Type: 'Asset' doesn't give access to the actual Asset Entry Object. Is there a way to access it? Environment DXP 7.4  Resolution At the time of writing, this is not a...
Content Page changes are propagated when created using a Template
legacy Troubleshooting
Issue Changes to Content Pages are automatically propagated when created using a Content Page Template. This conflicts with the intended behavior where edits made to Content Pages should not be propagated.  Environment DXP 7.3...
Breadcrumb in Display Page Template does not display the correct path
legacy
Issue When adding the BreadCrumb Widget in a Display Page Template (DPT) we can't configure it to display the correct path. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Unfortunately, currently it is...
Thumbnails of documents and images are not being displayed
legacy Troubleshooting
Issue We set up our Amazon S3 repository and then noticed that the document and image thumbnails are not showing up. Environment Liferay DXP 7.4 Resolution Please review our documentation Setup Liferay’s document...
Removing View Permission for Guest Users on a Newly Created Site Causes 404 Error
legacy Troubleshooting
Issue Removing View permission for guest users on a newly created site on DXP 7.4 U29 causes the page to thrown an error even if the following page on the list has this permission enabled. The expected...
Cookies list that could be found in a Liferay Portal and their usage
legacy
Issue What are all the cookies that could be found in a Liferay Portal, and what are they used for? Is it possible to safely remove these cookies? If so, can it be done out of the box? Environment DXP 7.0 or higher...
Site information, including the date it was created and the number of members
legacy How To
Issue The requirement is to get a list of all the site's names, as well as their creation dates and members. If there is a shortcut from the Liferay control panel?  Environment Liferay DXP 7.0 Resolution There is...
Filter By Field is not working for Booleans in Asset Publisher
legacy Troubleshooting
Issue Steps to reproduce: 1. Create a structure with two fields(text and boolean) and also create a template for it in a Global site. 2. Go to "Liferay DXP" site and create two new WebContents with previous...
Exporting Document Library to LAR does not export file versions (product limitation)
legacy
Issue Exporting Document Library to a LAR file from Content & Data -> Documents and Media -> top-right three-dot menu -> Export / Import won't export file versions. Environment DXP 7.0 or higher Resolution This is a...
Custom context path is not working
legacy Troubleshooting
Issue After changing, the root context path to custom context the commerce components and system settings taking more time to load. Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Change the ROOT...
Can Email field be added to a form that would allow users to enter an email address to send user's data?
legacy
Issue The requirement of adding an Email field to a form which would allow users to enter an email address that would receive an email with the information they filled out in a form. Environment Liferay DXP 7.2...
While using Azure B2C a SAML error occurs when getting a parameter with whitespaces
legacy Troubleshooting
Issue When SAML module is configured and integrated with an Azure B2C and we need to map a parameter to a Liferay parameter, a problem might occur due to a whitespace: <saml:Attribute FriendlyName="Given...
Can not change the level of verbosity for the HTTP header in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Can not change the level of verbosity to use for the...
Global site not included in the list of Recent sites
legacy Troubleshooting
Issue When attempting to switch to another site, I don't see the Global site under the Recent tab, despite having visited the Global site. Environment DXP 7.3 Resolution This behavior is a bug caused by a change...
Is it possible to know the timeline for when a hotfix from Liferay Support will be ready?
legacy How To
Issue Is it possible to have an exact timeline on when a hotfix from Liferay Support will be ready?  Environment  Portal 6.1/6.2 DXP 7.0/7.1/7.2/7.3/7.4 Resolution While there is no exact timeline from Liferay...
Content-Security-Policy Header Integration
legacy
Issue How can a CSP (content security policy) HTTP header that enables only specific external resources to be loaded in the frontend be implemented? Environment Liferay DXP 7.2 Resolution CSP is not currently...
could not resolve all artifacts for configuration 'classpath'
legacy Troubleshooting
Issue The error "could not resolve all artifacts for configuration 'classpath'" occurs during the time of Liferay workspace creation using LDS and not able to process further. Environment Liferay DXP 7.2, DXP 7.3 LDS...
How to change max_string_size value from STANDARD to EXTENDED in Oracle 19c?
legacy How To
Issue How to change max_string_size value from STANDARD to EXTENDED in Oracle 19c? Environment Liferay DXP 7.2 SP3 Oracle 19c Resolution Steps for converting max_string_size value to EXTENDED: SQL> show parameter...
The Live site displays web content that has been changed on the Staging site
legacy Troubleshooting
Issue The modifications are visible in the live environment instead of just the staging environment after publishing the web content with changes. Reproduction Steps: Enable local live staging Create a Web Content...
How can I change the Product and Category URL pattern
legacy How To
Issue Liferay Commerce use /p/ and /g/ within the friendly URLs for Commerce display pages. To improve the search presentation for SEO purposes, I want to change the /p/ and /g/ to something meaningful...
Liferay SaaS Prod to DR Backup Restore Failed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup Restore fails when trying to restore Prod's backup...
Content from Private Pages is not shown in the search results
legacy Troubleshooting
Issue Private pages' content does not appear in the search results Environment DXP 7.2+ Resolution The issue has been resolved by LPS-151303 and LPS-161366, you can update to the following patch levels: DXP 7.2: SP9...
Home URL of the instance does not work: 404 error
legacy Troubleshooting
Issue You find errors or warnings related with the default Home URL in the DXP's log file, the trace looks like this: 2021-08-20 07:55:59.166 WARN [http-nio-8080-exec-8][code_jsp:161] {code="404", msg="The requested...
New field types that can be utilized in forms are needed
legacy How To
Issue Customizing the look and feel of Liferay sites require the addition of the following field types to their Forms. Accordion Tooltip Pop-up or dialog box Environment Liferay DXP 7.3 Resolution The easiest...
Disable 'track' requests from Audience Targeting
legacy How To
Issue Sometimes there is a need to get rid of the following calls from Audience Targeting: /o/analytics-processor/track For example some of the browsers which attempt to send analytics events to Liferay...
Viewer Role is able to upload/edit the documents
legacy
Issue Steps to Reproduce: 1) Create a Site called HR 2) Create a Private page called Documents 3) In the Document's Page drag and drop Document and Media (Image-1) 4) Click on Document and Media Configuration and check...
Price Range facet is not working on Sell Price
legacy Troubleshooting
Issue Steps to reproduce 1. Create new minium site template. 2. Go to products for e.g ABS Sensor -> Click on SKUS -> Give Base Price as 120.00 and Sell Price as 40.00 3. Go to catalog page and select the $...