Capability

Personalization

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Liferay provides powerful out-of-the-box features for building and delivering personalized experiences to users. Personalization features empower you to deliver novel site experiences that differ based on defined user segments, design and execute A/B Tests, and more.

Feature
Deployment Approach
How do I install FFmpeg on Windows?
legacy How To
Issue This article will walk you through the process of installing FFmpeg on Windows. Environment Liferay DXP 7.4 Resolution To install FFmpeg on Windows, follow these steps: 1) Have the most recent version of...
Form rules do not work when using repeatable Fields Groups
legacy
Issue We have added some rules in a form, related to repeatable fields groups. Those rules show certain fields based on selected values. The issue arises when the values are repeated in the form, clicking in the...
StorageException occurs when trying to access Google Cloud Storage.
legacy Troubleshooting
Issue The File Storage is configured to Google Cloud Storage. When performing some actions in Documents and Media, Liferay attempts to access Google Cloud Storage and raises the following exception: 06:42:27.828...
Not Able to Preview PDF Document in Recycle Bin
legacy Troubleshooting
Issue After a PDF document is moved to the Recycle Bin, it cannot be previewed. Steps to Reproduce Open Menu > Content & Data > Documents & Media Upload a pdf and publish Click 3-dot menu next to the pdf > Move to...
Is Analytics Cloud GDPR-compliant?
legacy
Issue We are evaluating Liferay Analytics Cloud and we need information about GDPR compliance, location of the data centers, encryption of physical media, and data privacy. Where can I find this information?...
Password email notification trigger
legacy
Issue What triggers an outgoing email of the Body without password template? Environment Liferay DXP 7.3 Resolution The "Body without Password" template is used when a user creates their own account via...
Cannot change the HTML WYSIWYG editor in webcontent or document types
legacy
Issue In DXP 7.4, we want to change the HTML WYSIWYG editor in web content and documents and media types from CKEditor to AlloyEditor. When we try to change it using the following portal-ext.properties property, the...
Need to hide Liferay Auth token as it is visible in Page source
legacy
Issue When using the burp suite tool to intercept traffic, the Liferay Auth token is visible in the Page Source, which could make the environment vulnerable in the user's view. Environment Liferay DXP 7.0+ Resolution...
Unable to revert hotfix
legacy Troubleshooting
Issue In some circumstances, users are unable to revert back their hotfix from their environment. The cause is often due to corrupt hotfix files or missing files in this environment, which could happen as a result...
How to do exact search in Liferay Commerce?
legacy
Issue Steps to reproduce: 1. Start Liferay DXP 7.2, Commerce version 2.2.0 2. Navigate to products. 3. Create 2-3 products (Note: create some products with the same keyword in the full description) 4. Now, search...
Error: Unable to send message: Invalid Addresses
legacy Troubleshooting
Issue After integrated the Mail Server:  Exchange in Liferay DXP there is a following Error in the logs:   ERROR [liferay/mail-1][MailEngine:74] Unable to send message: Invalid Addresses...
Edit an uploaded image for a web content field
legacy How To
Issue A web content structure can include an Image or a Documents and Media field.  When editing such a web content you can upload a new image for that field.  Is it possible to edit (crop, apply a filter, etc) the...
Unable to view uploaded video in blogs
legacy Troubleshooting
Issue It is not feasible to use uploaded videos in blogs via the content option.  Videos, on the other hand, can be seen properly uploaded in the documents and media section, so these videos should be present here...
Host name does not match the certificate subject provided by the peer
legacy Troubleshooting
Issue Configuring S3Endpoint to connect the S3 bucket is giving the below error 2022-08-25 13:02:50.718 ERROR [default task-22][ImageImpl:69] Error reading image 4407228...
Product images are not visible to guest users
legacy
Issue Steps to reproduce: 1. Start Liferay 7.2 fix-pack-14 and commerce version 2.2.0 2. Sign in as an admin. 3. Navigate to catalog and create a catalog named 'Test Catalog'. 4. Now, navigate to products. Click...
Why are there fewer users in the segment with a custom field?
legacy Troubleshooting
Issue We would like to create a segment with a custom field as the condition. We can see that the number of users displayed is less than it should be. Why? Environment Analytics Cloud Resolution The number of users...
How to enable Liferay Enterprise Search Security (X-Pack)
legacy Troubleshooting
Issue We have a requirement to turn on the authentication and monitoring for our Elasticsearch server, but after downloading the Liferay Enterprise Search Security, we can't enable it because it requires...
SAML plugin for DXP 7.4 is not available for download from Marketplace
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
S3Endpoint feature in Liferay DXP 7.0
legacy How To
Issue The S3Endpoint feature is missing in Liferay DXP 7.0 to configure the AWS S3 bucket Environment Liferay DXP 7.0 Resolution The observed behavior is a new feature that got introduced in DXP 7.3 and can...
Does OpenOffice integration allow DOCX format conversions?
legacy Troubleshooting
This article includes a link to third-party documentation and third-party resources are not supported or maintained by Liferay, so should be used at your team’s discretion. Issue I want to download my text documents in...
A form that is rendered on a page will automatically save a draft of the form even if there has not been any interaction
legacy Troubleshooting
Issue Steps to Reproduce Go to Product Menu > Liferay DXP (Site) > Content & Data > Forms, and add a new form. Give the new form a title (e.g. My Form), and a Select from List with option A and option B. Go to the...
When logging in with an OpenID Provider, the portal shows "Internal Server Error"
legacy Troubleshooting
Issue When configuring an OpenID Provider and trying to log in with an user, the callback to the portal shows an error message similar to the one below: Internal Server Error An error occurred while...
"No JSON web service action with path /dlapp/get-temp-file-names and method null for null" when using the multiple upload form in Documents and Media
legacy Troubleshooting
Issue Steps to reproduce: Set thejson.web.service.enabled property to false Go to Documents and Media portlet and use the "Multiple upload" option to upload files You could see this error in server logs: 2022-07-15...
Can you use group email address with Analytics Cloud?
legacy
Issue There is an e-mail address that includes some other e-mails and has a separate inbox as well. Can invites be sent to it and can be used with Analytics Cloud? Environment Analytics Cloud Resolution Group e-mail...
After clicking on the invite link, a Workspace Error is displayed
legacy Troubleshooting
Issue I was invited to an Analytics workspace. When I click on the link in the invitation e-mail, the following message is shown: Environment Analytics Cloud Resolution This behavior happens in the following 2 cases. ...
Content pages in search results don't link to the page
legacy Troubleshooting
Issue When I search with the configuration “display selected result in context” unselected, clicking on content page results throws an error, and the results don’t display. Environment DXP 7.2 Resolution To...
Is Liferay creating cookies site base?
legacy
Issue Is Liferay creating a cookies site base? If so, where exactly on the Liferay server would all the cookies be physically kept?  Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...
Embed Internal Videos in Knowledge Base Articles
legacy Troubleshooting
Issue The video button the editor for Knowledge Base Articles does not allow for connecting to videos that are uploaded to Documents and Media   Environment Liferay DXP 7.3 Liferay DXP 7.4   Resolution Liferay DXP 7.4...
Search result is not appearing for web content when switching to card view
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.2 2. Create a new basic web content. 3. Search the created web content in the search bar. 4. Now, switch the Display Style to Card view. Expected Behavior: The...
Questions widget's My Subscription tab incorrectly displays message board subscriptions
legacy Troubleshooting
Issue All message board subscriptions are shown in the Questions widget "My Subscriptions" tab and are listed as "Questions" even though some are not marked as Questions in Message Boards.  Environment...
How to view the total number of downloads during a certain time period?
legacy How To
Issue When a report is added to an asset, we can only see the number of downloads for each day. How can we view the total number of downloads within a particular time period? Environment Analytics Cloud Resolution You...
Two tables growing in size related to Audience Targeting
legacy How To
Issue Why are these particular tables increasing in size? CT_ANALYTICS_ANALYTICSEVENT  CT_ANALYTICS_ANALYTICSREFERRER Environment DXP 7.2    DXP 7.1 Resolution Firstly, this is an intended behaviour related to...
LDAP users are unable to log in
legacy Troubleshooting
Issue Users who are present in LDAP are unable to perform login into Liferay and the below error was observed at the server console. ERROR [liferay/scheduler_dispatch-4][PortalLDAPImporterImpl:717] Unable...
Does Liferay DXP 7.1 support HTTP headers?
legacy
Issue Does Liferay DXP 7.1 support the following HTTP headers: "X-Frame-Options", "X-XSS-Protection" and "X-Content-Type-Options"? If not, what changes have to be done from the application side to enable...
I can access the documents of a deactivated site unless permissions are revoked
legacy How To
Issue I have a deactivated Site If I try to access the Pages, I get the message: "This site is inactive. Please contact the administrator." At the same time, Documents and Assets can still be accessed and modified...
How do I add a subject to workflow email notifications?
legacy How To
Issue When I set up a workflow for an asset (e.g.: Single Approver workflow for Web Content Articles) and I create a new Web Content Article, the approver receives an email notification but the email has no subject....
Script loading issues in some of the Internet Explorer 11 sub versions
legacy Troubleshooting
Issue Script loading issues in some of the IE 11 subversions that is, scripts are consuming more time to load it on the pages. This issue has observed in some of the systems but using the same IE subversion its...
When SAML is enabled, logging out from particular Site should stay at the respective site itself
legacy
Issue When SAML is enabled, logging out from "SITE A" is not redirecting/stays at the respective site's home page itself.  Environment Liferay DXP 7.1 SAML plugin Resolution The ideal scenario is...
Not able to search document with Title after Applying Workflow
legacy Troubleshooting
Issue After applying workflow in the Web Content, try to search the same content in "My Workflow Tasks". The search shows no result. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The observed...
Not able to create workflow for two level Approver
legacy Troubleshooting
Issue While creating a Workflow from Kaleo Designer for two-level Approver and while saving the below error is thrown. "An error occurred in the workflow engine". Environment Liferay DXP 7.0 Resolution The observed...