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Missing default Store
legacy Troubleshooting
Issue When trying to perform an upgrade, the following error appears in logs: ERROR [main][DBUpgrader:70] Missing default Store Environment Quarterly Release: 2023.Q3, 2023.Q4, 2024.Q1, 2024.Q2 Liferay DXP 7.4...
Outbound connections from Liferay DXP
legacy
Issue As a Liferay DXP administrator, I would like to know which outbound connections Liferay DXP can potentially establish in order to only let it connect a restricted set of IPs. Environment Quarterly Release:...
java.lang.Error: factory already defined when starting up 2024.Q2 with JDK 17
legacy Troubleshooting
Issue Start up an environment with Liferay DXP 2024.Q2 and JDK 17. The following error message appears: ERROR [io.undertow.servlet.request] (ServerService Thread Pool -- 78) UT015005: Error invoking method...
Logs rotation based on size in Liferay DXP 7.4
legacy How To
Issue Configuring log rotation for logs based on the size. Environment Liferay DXP 7.4 Resolution The logs can be rotated based on size by making a small adjustment in the portal-log4j.xml file. Extract...
"SAX Security Manager could not be setup" Warns
legacy Troubleshooting
Issue We are finding many Warns "SAX Security Manager could not be setup" in the Liferay logs. How can we resolve these messages? Environment Liferay Quarterly Release 2024 Resolution The observed behavior is a...
Why doesn't the upgrade log show the core upgrade completed message?
legacy
Issue When tailing the upgrade log in a new terminal separate from where the upgrade was initiated, the following logs indicating the completion of an upgrade may not be printed:  Completed Liferay core upgrade process in...
JBoss and JDK 21 compatibility
legacy
Issue JBoss EAP 7.4 is not compatible with Java 21 based on this Red Hat JBoss Enterprise Application Platform (EAP) 7 Supported , therefore, the customer is looking for an appropriate path for the upgrade, either...
"Custom Field" data for Navigation Menu is not included, while fetching it from 'Navigation Menus Headless API'
legacy Troubleshooting
Issue When trying to fetch the details of the "Navigation Menus" via the 'getNavigationMenu' Headless API, the 'Custom Field' data is not included in it. Steps to reproduce: 1. Navigate to Control Panel >...
'Pages' option is not visible under the 'Site Builder', after the upgrade
legacy Troubleshooting
Issue The 'Pages' option is not visible under the 'Site Builder' Steps to Reproduce: Start any DXP 7.4 Update 42 with any Database Navigate to Site Builder> Pages> Create a few pages. After following the above steps,...
Libraries missing in DXP 7.3 update 36
legacy Troubleshooting
Issue We have observed a couple of errors, while building our project for DXP 7.3 u36, since there are libraries missing. Especially the library com.liferay.petra.string which is missing for u36. Are those libraries...
Are The Layout Parallel Render Portal Properties Deprecated in Liferay 7.3?
legacy How To
Issue Migrating from Liferay 7.2 to Liferay 7.4, you may notice that the layout parallel rendering properties have been deprecated. The following logging during the upgrade can be seen noting that the properties are...
Compatibility of Spring 6.x with Quarterly Releases
legacy
Issue According to article https://github.com/spring-projects/spring-framework/wiki/Spring-Framework-Versions , Spring 6.x will have JDK from 17-23. Since Liferay DXP 2024 Q2 supports JDK 21 as the recommended...
DB Upgrade to a Q2 release using JDK 21 results in an error
legacy Troubleshooting
Issue The following error is being encountered when trying to upgrade to a Q2 release running ./db_upgrade_client.sh and using JDK 21 JVM arguments: [-Dfile.encoding=UTF8, -Duser.country=US, -Duser.language=en,...
Some redirects executed from a custom module are not performed in JBoss EAP/Wildfly
legacy Troubleshooting
Issue Given a custom module with a portlet component which includes the following code: ... @Override public void doView(RenderRequest renderRequest, RenderResponse renderResponse) throws IOException,...
Integrity constraint violation: unique constraint or index violation: IX_
legacy Troubleshooting
Issue When trying to start a clean Liferay bundle with the Hypersonic database and no portal-ext.properties, the following exception is being encountered:  2024-07-22 18:47:13.741 ERROR...
How to Enable Cookies Banner for Specific Sites
legacy
Issue Is it possible to enable cookies for a specific site? Environment Liferay DXP 7.4 Resolution The ability to configure cookies on a per-site basis in Liferay requires defining a virtual host. If a site does...
session.test.cookie.support portal property
legacy
Issue Can we disable session.test.cookie.support in the portal-ext.properties file as it enables the user authentication process when an iframe is used? Environment Liferay DXP  Resolution This property is related...
Two locations to set up Password Reset Notification Templates
legacy
Issue There are 2 places in where the 'Password Reset Notification' template is present. One is in the Sign-In widget (Configuration > Set-up) and the other is in Control Panel > Instance Settings > Email. The...
There was an error when loading the "text" field
legacy Troubleshooting
Issue 'There was an error when loading the "text" field' is showing if user clicks on any portlet inside System Settings and Instance Settings. Environment 2024.Q1 2024.Q2 Resolution This behavior is only...
I am getting "Someone may be trying to circumvent the permission checker" while accessing Password Policies
legacy Troubleshooting
Issue When I try to access Control Panel → Password Policies, I get "Password Policies is temporarily unavailable." I get the following error message: 2024-07-30 13:15:07.411 ERROR...