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ADA Accessibility: Drag and Drop functionality not accessible using keyboard, screen reader when creating new Document Types.
legacy Troubleshooting
Issue When creating a new Document Type, elements in the Builder fields section sidebar are accessible and operable only by Drag and drop motion using the mouse, presenting an accessibility issue for visually...
ADA Accessibility: Drag and Drop functionality not accessible using keyboard when adding new web content Structure
legacy Troubleshooting
Issue When adding a new Web Content Structure, the elements in the expanded Builder sidebar are accessible and operable only by Drag and drop motion using the mouse. This presents an accessibility issue for...
Deploying Multiple Environments with Cloud
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When deploying multiple environments to Liferay Cloud, the...
How to disable the portal default canonical url generation
legacy Troubleshooting
Issue Customer has a custom development to generate canonical urls and it clashes with portal default canonical url generation, so it has to be deactivated. Environment 7.4 Resolution To avoid the default behavior...
File upload to Documents and Media is slow or even fails
legacy Troubleshooting
Issue The upload process is so slow or even fails for uploading files with certain extensions. For example, an MP4 file is processed in 1 second, but an Excel file takes more than 100 seconds. Environment DXP...
I want Liferay to fill the hreflang tag in pages only for translated languages
legacy How To
Issue Liferay generates an hreflang alternate url in the head of every page for every locale available for that site. If no translation is available for the content, it will be displayed in the default language. This...
Is there a character limit on file names for content uploaded to Documents and Media?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Display order of category navigation and tag navigation
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
My Javascript code is rendered twice when SPA is enabled
legacy Troubleshooting
Issue The following code renders a modal window when the DOM Content is loaded: ... if (document.readyState === 'loading'){ document.addEventListener("DOMContentLoaded", onContentLoaded); } else { onContentLoaded();...
Does Liferay offer Asynchronous Indexing of PDF Text?
legacy
Issue We are trying to create journal articles with attached PDFs in them and index the PDF text via the IndexerPostProcessor because we would like any journal article to be keyword searchable for that PDF text and...
I want to hide "Disable" when using the "Date" item in Web Content Structure.
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...
How to use multiple virtual hosts with the correct friendly URL for Web Content?
legacy Troubleshooting
Issue We have 2 virtual hosts: virtualhost1.com and virtualhost2.com, and also a web content with a link in the content field that points to a page or entity within the Liferay instance. When we have a web content with...
About Friendly URLs for Web Content
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Can Liferay Linearize PDF Files?
legacy
Issue Does Liferay have the capability to linearize PDF files? Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4 Resolution Liferay does not have this capability.  Additional Information Disclaimer: The link below...
Cannot list web content templates
legacy Troubleshooting
Issue After upgrading to Liferay DXP 7.4, the web content templates cannot list in the pop-up window when trying to add new web contents.  The error message is like below: ERROR...
Analytics Cloud Account Security Questions
legacy
Issue Is connection to IdP-Systems supported? For example: connect by SSO with OAUTH/SAML? Is it possible to restrict access to the Liferay Analytics Cloud portal by IP address? So only users from our internal VPN...
HTML tag can not be interpreted in form fields
legacy Troubleshooting
Issue HTML code won't be interpreted in the body text of the form fields. Environment DXP 7.1 Resolution To change the size and style of the text you input, you can use the Alloy Editor that comes with Liferay., content:...
How to find all the invalid references in Web Content and Blog entries?
legacy
Issue We want to check if there are invalid references in all our web content articles and blog entries. There is a possibility to check web content articles with the class ModelValidatorUtil using a Groovy script....
Analytics Cloud invitation e-mail does not arrive to a group address/email list
legacy Troubleshooting
Issue I invited a few group emails but none of the group members has received a workspace invitation email. What should we do? Environment Analytics Cloud Resolution Check if other emails can be received that are sent...
Notification when subscribing to stand-alone Web content
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
"My Profile" is visible under the User Badge when there is no user profile page
legacy Troubleshooting
Issue After disabling automatically generated user profiles, "My Profile" is still listed under the user badge. This can occur when there is no user profile after being disabled through any of the following...
Fragment Menu difficult to Display
legacy Troubleshooting
Issue In 7.4, A widget nested inside of a grid widget requires hovering your cursor over a very small area of the page in order to display the kabob/configuration menu Environment 7.4.x Resolution Update to 7.4...
The already selected text colour is overridden when changing the text style in fragment's rich text editor
legacy Troubleshooting
Issue When we edit a fragment (e.g. paragraph) with the rich text editor on a content page and change the text style of a previously coloured/formatted text section, the colour is lost. As an example: We change the...
Account Member cannot see Open Carts
legacy Troubleshooting
Issue 1) Create a new site with Minium Template 2) Go to Control Panel > Users 3) Create a new user (User A) 4) Go to Control Panel > Account 5) Create a new Account and assign the Administrator and User A to the...
Service builder error during build task
legacy Troubleshooting
Issue With Liferay Workspace U47+, service builder fails at build task with error similar to: error: method getResult in interface FinderCache cannot be applied to given types; ... required:...
Calculation field of a form allows editing after defining some rules
legacy Troubleshooting
Issue After creating a form with 3 Numeric fields and one of them being only for calculation purposes, you are able to edit this calculation field without any blocker from the system that would prevent it...
Are security audits performed on NginX?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Why is web content search not working based on keyword relevance?
legacy Troubleshooting
Issue When using Liferay 7.0 or 7.1 inside the Web Content Administration the default search results for a speciifc web content keywords are returned based on modified date and not relevance.       ...
The "Go to Site" button on the product menu is not displayed
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Calculation rule of a form doesn't work if one field is hidden
legacy Troubleshooting
Issue When creating a form in DXP 7.4 and doing the steps below, the calculation field does not populate itself if the inserted number is different than 10, this prevents the second field from showing up...
How to change the number of digits in the CSRF token parameter "p_auth
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
How many languages can be added to the default language selection when creating web content?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
What happens if the SSL policy changes?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Image optimization in one place
legacy
Issue There is a possibility to crop and put effects on an image, adjust the brightness, and change the resolution, but we did not find an option to optimize the weight of an image. Is it possible to optimize...
Maximum number of decimal places
legacy
Issue What is the Maximum number of decimal places?   Environment Liferay DXP 7.4   Resolution Stores a decimal number value with a limit of 16 digits, whether before or after the decimal. For...
Validation and Masking of Form Fields
legacy
Issue Is there any documentation detailing how all customer input fields are validated?   Environment Available only from Liferay DXP 7.4    Resolution Certain Forms fields can be validated (Text, Date, and...
' Done button' in the select dialog popup window is not keyboard accessible by pressing Enter key
legacy Troubleshooting
Issue When the 'Done' button is highlighted by the screen reader and 'Enter' is pressed on the keyboard the button is not activated, and nothing happens Steps to reproduce: 1) Content Data > Documents and Media 2)...
Reindex all search indexes programmatically
legacy
Issue How to reindex all search indexes programmatically? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Please note: The following information involves customizations or implementation...
Spellcheck Suggestions retain all original words
legacy Troubleshooting
Issue Reindex all spell check indexes (Control Panel > Search > Reindex all spell check indexes) Create a Basic Web Content with title: Leave out the cash Publish Open the default search...
The screen name cannot be an email address or a reserved word
legacy Troubleshooting
Issue When trying to log in with an Active Directory user, sign-in failed with the below error ERROR [http-nio-8080-exec-9][BaseSamlStrutsAction:59] Screen name test@liferay.com for user 34945 must validate...