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Permissioning Documents as a Site Member
legacy Troubleshooting
This article explains an issue that arises even after applying a fix for LPS-34514 (this LPS ensures that the option "Site Members" is only shown in the role selection box if the user really had the permission to...
Unable to Move a Search Portlet in a Custom Page Template When Using Default Classic Theme
legacy Troubleshooting
If you are using the Liferay platform's default classic theme when creating a page template, the search and navigation portlets are added by default. You cannot move or remove those portlets from the page template....
Exceptions when remote staging in a clustered environment
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. In a...
Exporting Web Content Does Not Include Past Versions
legacy How To
Liferay Portal users can export and import the contents of the Web Content Display portlets as a Liferay Archive (LAR). When exporting a LAR from the Web Content Display Portlet, the...
Liferay Service Packs
legacy How To
This article aims to clarify what a Service Pack is, and the two methods that may be used to achieve the latest Service Pack level. Resolution For most versions of the Liferay platform, a Service Pack (e.g. 6.2 EE...
Improved search results when using multiple Asset Publisher portlets
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Before LPS-34161, there was redundancy in the...
Installing Liferay Portal 6.2+ EE Plugins Without Using Marketplace Portlet
legacy How To
How can users install plugins if they cannot use the marketplace portlet within the control panel of Liferay portal? Resolution The plugin would have to be downloaded as a file and...
Broken Links Prevent Web Content from Publishing in DXP 7.0
legacy Troubleshooting
Starting with Liferay Digital Experience Platform (DXP) 7.0, a new validation process was added to check if linked text in a web content article links to a valid Liferay page. The way the validator works is...
Installing and Configuring Solr 4 in Liferay Portal 6.2
legacy How To
The following article outlines a step-by-step guide of connecting Liferay Portal 6.2 EE to Solr 4.3.1 for the purpose of testing. Please note that for Liferay Portal 6.2 EE, the supported versions of Solr 4...
Incorrect Language Locale Appended to URLs for Authenticated Users
legacy Troubleshooting
This article documents an issue where Liferay Digital Experience Platform (DXP) 7.0 stores the locale (e.g. /fr) of a guest session (that is, no one has signed in yet) and then keeps the same locale even after a user...
Elasticsearch 6 and X-Pack Common Problems
legacy Troubleshooting
This article addresses some of the common problems you may encounter when working with Elasticsearch 6, and serves as a troubleshooting guide to help you resolve them. Please notice that some of these problems apply...
Configuring Elasticsearch 6 With an OSGi Configuration File
legacy How To
This article documents an OSGI configuration file name change. This name change is the result of a known issue that Liferay platform users have experienced while using Elasticsearch 6 with their Liferay DXP 7.0...
Upgrading from Portal 5.2.8 to Portal 6.1.10 with JNDI datasource in Weblogic fails
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Setting...
Including Patching Tool Info With a Help Center Ticket
legacy How To
In the process of reproducing customer issues, it is critical that the patches in a given environment be made available to the Liferay Support Engineer who will be assisting you. This article describes how to capture...
Enabling or Disabling Permission to Edit Specific Fields in the My Account Portlet
legacy How To
This article demonstrates how portal administrators can enable or disable permissions to edit specific fields in the My Account portlet in Liferay Portal 6.2. By default any user...
Syncing between Servers with different groupIDs causes Liferay Sync to crash
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. After...
Downloading the Source Code for Plugins in Liferay Marketplace
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. If you are...
Common Errors When Applying CSS in DXP 7.1
legacy Troubleshooting
This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who...
Creating a Folder for a Specific Team
legacy How To
With the advent of teams in Liferay Portal, the portal administrator now has greater flexibility in managing site membership. This article outlines a method for creating a set of...
WstxEOFException End of file exception errors while upgrading with SQL Server
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
Virtual hosts error caused by search engine robots
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. During the...
Staging Basics and FAQ
legacy How To
Here at Liferay, we want to help you complete your project in an efficient and timely manner. So we compiled a list of strategies to avoid some issues when using the Staging feature. Feel free to use this resource as...
NTLM Browser Support
legacy
Affected Versions Liferay DXP 7.1 Liferay DXP 7.0 Liferay Portal 6.2 EE Liferay Portal 6.1 EE Integrating NTLM with Liferay products should only be done with Internet Explorer for...
How the Patching Tool Detects Changes to JSP Files
legacy
This article explains the limitations of the patching tool (v22 and earlier) when detecting changes to the portal's JSP files. Resolution When customizations are deployed to the portal, the patching tool sometimes...
Customer and Deployment Impact of Disabling TLS 1.0 for Inbound Traffic on Liferay Services
legacy
Due to vulnerabilities in the Transport Layer Security v1.0, Liferay has disabled TLS 1.0 for inbound secure connections on all systems and services on January 11, 2019. We previously announced in November 2018 that...
Common Error With Staging or Export/Import Between Servers
legacy Troubleshooting
The article documents an error users may encounter when attempting to establish Remote Live Staging or when the export/import feature between two Liferay instances is used. It is mandatory to have exactly the same...
Restoring Testing Environment to Match the Production Environment
legacy How To
Often times, you will need to change your testing environment to be the same as your production environment for your Liferay Portal. The following article outlines some guidelines for restoring your testing...
Globally Scoped Content Will Not Be Published nor Imported to Global Scope on Target Sites
legacy Troubleshooting
Under the following scenarios, globally scoped content is not published or imported to global scope on the target site when content refer to it get published or imported. While this may be an intended behavior, it...
Search filters not working properly in Portal 6.1 GA2
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When narrowing down search results using Liferay...
Using the Patching Tool With Websphere
legacy How To
Websphere is a complex application server that does not behave like Tomcat, making its patching process slightly different Resolution There are two ways to patch Liferay Portal in...
No Access to the Control Panel if Guest Site is Inactive
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents a known issue where...
Using a Custom Theme for Account Verification and Default Landing and Logout Pages
legacy How To
Liferay Portal users often deploy a custom theme and want to use this custom theme as the background instead of the default Liferay classic theme. This article describes how the custom theme can be used multiple places in...
Unable to Publish Pages With Type 'Link to Page' When Page Versioning Is Enabled
legacy Troubleshooting
This article describes a known issue that makes it impossible to publish pages with "Link to Page" type, when Page Versioning is enabled. Steps to Reproduce Create a new Site. Activate Staging with Page Versioning...
Older Version of the JavaMelody Hook Prevents Creating Structured Web Content in Liferay Portal 6.2 SP13 and above
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents the solution to...
Sync Unable to Connect to Upgraded Liferay Portal 6.2
legacy Troubleshooting
If a 6.1 portal is configured to work with Liferay Sync 1.2 or below, and then that portal is upgraded to Liferay 6.2 EE, Liferay Sync may not be able to connect to the portal. Resolution If you are experiencing...
Checking for Collisions Before Installing a Hotfix
legacy How To
This article will walk through the basic steps that can be used to check for code collisions between a new fix pack or hotfix and custom plugins. NOTE: This procedure requires that the patches being installed include...
Staging in Liferay Portal 6.2
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
PropertySettingJobFactory WARN Messages Appearing Within Clustered Environment
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Several...
Using CMIS Hooks
legacy How To
Liferay Portal 6.1 introduced the ability to mount multiple repositories into the Documents and Media portlet (previously named the Document Library portlet). One of the protocols it...
SQL Errors in the Console When Re-ordering Site Pages on Oracle Database 12.1.0.2
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any...