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Database throughput problems due to queries to the AssetEntry table executed by the assetEntryLocalServiceUtil.getEntries method
legacy
authorEmailAddress: jorge.diaz@liferay.com, authorName: Jorge Diaz, content: Issue We have a custom development that calls the assetEntryLocalServiceUtil.getEntries method: AssetEntryQuery assetEntryQuery = new AssetEntryQuery(); assetEntryQuery.setAnyCategoryIds(new long[] { categoriaMesVistos...
Log messages for Stored XSS vulnerabilities
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authorEmailAddress: peter.schwarcz@liferay.com, authorName: Peter Schwarcz, content: Issue We would like to know whether there are any strings to search for in log files, to check if any of the following vulnerabilities have been exploited in our environment? LSV-1237 / CVE-2023-42628 LSV-1236 /...
Getting 'DuplicateSamlIdpSsoSessionException' in the Debug Logs
legacy
authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue Users are facing intermittent login issues in the SAML environment; however, the below error is observed frequently in their log files: DEBUG [default task-73687][BaseSamlStrutsAction:61] null...
Error 403 - App not assigned
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authorEmailAddress: viktoria.gyomber@liferay.com, authorName: Viktória Gyömbér, content: Issue We received this error:  Error 403 - App not assigned - Sorry, you can't access Support because you are not assigned this app in Okta. If you are wondering why is this happening, please contact your...
'Segments' option under the 'People' section in the Product's menu not coming
legacy
authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue User has created a site template, but are unable to view the 'Segments' section under 'People' in the Product's menu. Environment Liferay DXP 7.4 Resolution Liferay provides site templates for...
DocuSign is not working for Production environment
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authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue DocuSign works properly with developer DocuSign credentials in the UAT environment, however, while working in production with prod DocuSign credentials, users are unable to view or receive the entries on the...
'Page Comments' portlet showing JS errors
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue After replying to the comments on the 'page comments' portlet, it is showing the following javascript errors in the console: Error] TypeError:...
Unable to play .wav audio files
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Unable to play audio files of the '.wav' extension on the iOS app. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution To mitigate this concern, please include the...
Behaviour of the Liferay Infrastructure on Liferay PaaS when a Headless API is called during deployment
legacy
authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue 1. What will be the behavior of the Liferay...
DocuSign Error: The access token provided is expired
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue When attempting to work with a new token for DocuSign integration, the following errors are observed: DEBUG [https-jsse-nio-443-exec-38][DSEnvelopeManagerImpl:177] [LPP-50430] value of Json Object is...
DocuSign API rules and limit
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue APIs are failing, hence Liferay has to provide a feature to restrict the API limit. Environment Liferay DXP 7.4 DocuSign Resolution With the current DocuSign integration feature provided by Liferay, the...
“Your request failed to complete” shows up when trying to discard changes of a published Publication
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authorEmailAddress: marcos.xavier@liferay.com, authorName: Marcos da Silva Xavier, content: Issue “Your request failed to complete” is displayed in the UI when trying to discard the changes of a published Publication. Environment DXP 7.4+ Resolution What happens is that, originally, the Discard...
Multiple UI errors while uploading duplicate images
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Users can see multiple UI errors while uploading duplicate images via document and media Steps to reproduce: Navigate to 'Content and Data'> 'Document and Media'>  Upload a document with a similar name or...
Security Vulnerability CVE-2023-28708
legacy
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue This security vulnerability (CVE-2023-28708) has been reported, and it is fixed in Tomcat 9.0.72. However, our current Liferay DXP 7.3 SP1 has a 9.0.40 Tomcat version. Environment Liferay DXP 7.3 Resolution...
Why High Memory Consumption for Backup Service during Automatic Backup on Liferay Cloud
legacy
authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue When an automatic backup is triggered by the system, the memory utilization (for backup service) is more than 80%. However, the backup service is working fine for both automatic and manual backups. If...
Is it possible to relate a user to an event from Analytics Cloud's Data Exports?
legacy
authorEmailAddress: tony.ng@liferay.com, authorName: Tony Ng, content: Issue When comparing the Events and Individuals report, how can we determine the specific user that is associated with an event? The “userId” data from the Events export never matches up with the “demographics.uuid” or “id”...
How to improve "idle in transaction" state in PostgreSQL?
legacy
authorEmailAddress: sebastian.madaras@liferay.com, authorName: Sebastian Madaras, content: Issue A user encounters a state where a specific update is not being executed. The system hangs and the specific process cannot finish. Hanging transactions in the database that can only be unblocked if you...
Categories are not working properly in cluster enviornment
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Categories are sometimes available while editing a document, yet usages show 0 in the categories section. There is no specific pattern, however, categories do not function as expected when working in a...
Can we obfuscate HTML of the sites?
legacy
authorEmailAddress: peter.nyiro@liferay.com, authorName: Peter Nyiro, content: Issue I would like to increase our protection from man in the middle attacks by obfuscating our site's HTML. Is there a method for this already implemented in Liferay? Environment DXP 7.0+ Resolution There is no...
Preview page with search widgets created from a custom master page of minium site throws a freemarker template error
legacy
authorEmailAddress: lucas.mesquita@liferay.com, authorName: Lucas Mesquita, content: Issue The Widget of Search not show the Commerce products after publish the page Environment Liferay 7.4 (Below U68) Resolution Upgrade to Liferay 7.4 U68 or higher to resolve the issue. Or please request a...
Search is not working correctly with document and media files
legacy
authorEmailAddress: solyom.nagy@liferay.com, authorName: Solyom Nagy-Györkös, content: Issue Would like to find document and media files faster during item selection. Providing part of the file name in the search term does not return the correct results or return nothing. Using wildcard at the...
Merge Category Between Environments
legacy
authorEmailAddress: laura.li@liferay.com, authorName: Laura Li, content: Issue We have the same category in UAT and Production but the category UUID is different. Therefore, we cannot import the web content lar file which exported from UAT.  Environment Liferay DXP 7.4 Resolution Steps to merge...
Configure Client Extensions Code with Github and Jenkins
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authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to deploy local code to the Liferay SaaS...
Asset Publisher does not update existing Web Content that has been edited and scheduled for future publication
legacy
authorEmailAddress: pablo.vidal@liferay.com, authorName: Pablo Vidal, content: Issue When using an Asset Publisher on my Portal, if I make any changes to a existing Web Content and schedule it to be published at some point in the future, my Web Content disappears from my Asset Publisher and only...
Service Builder: Cannot find symbol *LocalService for referenced entity
legacy
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue After targeting a more recent version of the product, you may get a 'cannot find symbol' error for an injected @Reference in your FooLocalServiceBaseImpl class. Something like this: error: cannot find symbol...
Improve Performance in Gradle time compilation
legacy
authorEmailAddress: daniel.martinez@liferay.com, authorName: Daniel Martinez Cisneros, content: Issue When a Liferay workspace becomes larger and has a number of modules, the build process slows down. Environment DXP 7.3+ DXP 7.4+ Quarterly releases Resolution Once the workspace is created and...
"Link to Page of this site" "Select" popup is slow when the site has lot of pages.
legacy
authorEmailAddress: adam.kollar@liferay.com, authorName: Adam Kollar, content: Issue When a site contains a large number of pages when creating a "Link to Page of this site" page then clicking on "Select" the Popup window's load time is long. To reproduce: On a site with a very large number of...
The Commerce Site Catalog UI is distorted when the '/' is placed at the end of the URL
legacy
authorEmailAddress: kartik.singh@liferay.com, authorName: Kartik Singh, content: Issue UI is distorted when the user appends '/' at the end of the URL Steps to reproduce: 1. Start Liferay DXP U62. 2. Navigate to Site -> Click on the "+" blue icon -> Select 'Minium' template. 3. Opened the...
Error when using Fragments Toolkit
legacy
authorEmailAddress: pablo.vidal@liferay.com, authorName: Pablo Vidal, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When using the Fragments Toolkit, following the steps in the...
Form on a display page template does not display 'Success Page' after submitting data
legacy
authorEmailAddress: pablo.vidal@liferay.com, authorName: Pablo Vidal, content: Issue My form is not displaying the 'Success Page' after data submission Environment Liferay DXP 7.3 Resolution This type of behavior is usually related to page caching. To make sure that the form will display the...
[CKEDITOR] Error code: editor-plugin-required presented in the console logs
legacy
authorEmailAddress: lucas.mesquita@liferay.com, authorName: Lucas Mesquita, content: Issue When trying to edit contents with text the following error is presented in the logs: [CKEDITOR] Error code: editor-plugin-required and the content cannot be edited.  Environment Liferay 7.4 U83-U98...
Unable to Upload file into the Document & Media when size is more then 10 mb
legacy
authorEmailAddress: apsara.raheja@liferay.com, authorName: Apsara Raheja, content: Issue When a user is trying to upload the file into the document and media, it does not upload when the size is more than 10 MB. Environment Liferay DXP 7.1 Liferay DXP 7.2 JBoss Resolution...
UI showing '404 page not found' after appends '/' in the friendly URL
legacy
authorEmailAddress: kartik.singh@liferay.com, authorName: Kartik Singh, content: Issue Steps to reproduce: 1. Navigate to the product > Commerce. 2. Select 'U-Joint' product. 3. In SEO > Friendly URL > append '/' just after u-joint. 4. Navigate to the catalog page and select U-Joint Product....
The Job Scheduler Portlet is not accessible through the Control Panel
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authorEmailAddress: kartik.singh@liferay.com, authorName: Kartik Singh, content: Issue A new Role has been created and enabled the Job Scheduler portlet to the new Role, but unable to access the Job Scheduler portlet with the new user. Steps to reproduce: 1. Navigate to Control Panel-> Role and...
/language showing 403 forbidden url
legacy
authorEmailAddress: apsara.raheja@liferay.com, authorName: Apsara Raheja, content: Issue When the user tries to access the URL: 'http://localhost:8080/language', even if the language page doesn't exist, it shows a 403 Forbidden error on UI instead of a 404 page not found. Logs error: ERROR...
Check the Java version in Liferay PaaS
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authorEmailAddress: giulianna.munoa@liferay.com, authorName: Giulianna Munoa, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You want to know which Java version is running....
Docusign integration not working
legacy
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue We are trying to integrate docusign to our app and for that we followed this...
Cannot redirect user account creation page to prevent guest users to create new accounts
legacy
authorEmailAddress: solyom.nagy@liferay.com, authorName: Solyom Nagy-Györkös, content: Issue Would like to be able to control user account creation on the portal. Trying to use the redirection feature of Liferay, however, it seemed not to be working. Environment DXP 7.4 Resolution Configure the...
How to hide the particular folder from user under document and media
legacy
authorEmailAddress: anushka.tiwari@liferay.com, authorName: Anushka Tiwari, content: Issue How to hide a particular folder from a particular user in the document and media section. Environment Liferay DXP 7.4 Resolution Follow the steps to achieve this requirement: Navigate to the Control Panel >...
Title is not replaced when importing fragment
legacy
authorEmailAddress: jamilly.macedo@liferay.com, authorName: Jamilly Macedo, content: Issue When renaming a fragment that has been previously imported into the environment in a collection and subsequently importing the same collection again, the system indicates a successful import. However, upon...
Error "Invalid site key" when using reCAPTCHA v3
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authorEmailAddress: jamilly.macedo@liferay.com, authorName: Jamilly Macedo, content: Issue When configuring reCAPTCHA v3 and testing it on the "Forgot Password" page, the following error message is reported: "ERROR for site owner: Invalid site key". Environment Liferay DXP 7.2+ Resolution Liferay...
Theme elements appear duplicated on embedded pages
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authorEmailAddress: rodrigo.mier@liferay.com, authorName: Rodrigo Mier, content: Issue The header, footer, search bar and other elements appears duplicated on embedded pages. Environment DXP 7.4 Resolution It is possible to edit a page so that only the embedded page is displayed. For this, you...
Not found error accessing commerce product detail
legacy
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue Steps to reproduce: Create a new site (language default en_US, and make sure the en_GB is available) based on a minium site initializer Create a new Catalog with language en_GB and EUR as currency (Catalog A). Create...
http.nonProxyHosts property is being neglected
legacy
authorEmailAddress: david.hegedus@liferay.com, authorName: Dávid Hegedüs, content: Issue You might encounter an issue where you are using a proxy and configured http.nonProxyHosts property, but it seems it is being ignored Environment Liferay 7.0+ Resolution Make sure that you use the right...
URL for uploaded documents not being displayed
legacy
authorEmailAddress: debora.vita@liferay.com, authorName: Debora Vita, content: Issue After uploading a document in Documents & Media and clicking on Details, its URL should being displayed on the right hand side menu, under "Latest version URL, but it is not. Environment DXP 7.3 Resolution A .jsp...
The Order of selected categories does not remain as selected by the user after saving or publishing the content
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have an issue with the order of the categories. I have a vocabulary with several categories. I create a web content article and categorize it in a certain order. However, after saving or publishing the article,...
Webserver deployment fails with error "Desired service spec customDomains exceeded the max limit"
legacy
authorEmailAddress: jamilly.macedo@liferay.com, authorName: Jamilly Macedo, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'm trying to deploy the webserver service but the...
Data migration by virtual instance
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authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue we'd like to manage a gradual migration from DXP 7.0 to DXP 7.3 Is it possible to define a database per instance on DXP 7.3? Is it possible to migrate data per instance from DXP 7.0 to 7.3 knowing that the data for...
How to modify translations from custom development via Language Override
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authorEmailAddress: ricardo.couso@liferay.com, authorName: Ricardo Couso, content: NOTE: This article is an INTERNAL article and is not visible to customers, currently. Please only link this article in internal comments, but not public comments. Issue Custom developments usually have language...
Images displayed in a fragment lose resolution
legacy
authorEmailAddress: daniel.mijarra@liferay.com, authorName: Daniel Mijarra, content: Issue An image selected in a fragment loses resolution and is displayed with lower quality. Environment Quarterly Release 2023.q3 Resolution The image resolution is adapted to the resolutions defined in Adaptive...
Error: Only known users are allowed to sign in using OpenID Connect.
legacy
authorEmailAddress: david.hegedus@liferay.com, authorName: Dávid Hegedüs, content: Issue You might encounter an error when using OpenID Connect, and users who are not yet been registered to Liferay are unable to login as they are identified as strangers. The error appears as the...
Single Approver Workflow: how to bypass for admin role
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authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue We have implemented a single approver workflow for content review. The requirement is to bypass this workflow for users with the Admin role, allowing them to directly create new content and publish it without going...
In the Display Page Template changing display style of a Related Items Collection Provider in Collection Display fragment does not work
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authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have an issue with the Style Display of the collection provider in a collection display fragment of the Display Page Template. I create a DPT and add to it a Collection Display fragment. I configure the...
Modify OOTB react component I
legacy
authorEmailAddress: daniel.martinez@liferay.com, authorName: Daniel Martinez Cisneros, content: Issue In previous versions of Liferay, certain components, such as form fields, allowed the alteration of their HTML elements using JavaScript. However, starting from version 7.3.x, Liferay...
Automatic triggered re-indexing in elastic search
legacy
authorEmailAddress: apsara.raheja@liferay.com, authorName: Apsara Raheja, content: Issue Most of the time, the Liferay auto-initiated "MlDailyMaintenanceService" job runs daily at midnight. It also corrupted all indexes, as this job deleted some files. Due to the index getting corrupted, no...
X-Xss-Protection response header is not working in DXP 7.4
legacy
authorEmailAddress: apsara.raheja@liferay.com, authorName: Apsara Raheja, content: Issue To enable X-Xss-Protection, add the below property in system-ext.properties http.header.secure.x.xss.protection=1; mode=block and restarted the server. But it is not working in the Liferay. Environment...
Validate the JSON format in WYSIWYG editor of Web content
legacy
authorEmailAddress: apsara.raheja@liferay.com, authorName: Apsara Raheja, content: Issue When the user creates basic web content and puts JSON inside the rich text, the JSON is used for the navigation menu. Since content contains extensive JSON, it is challenging to add more menu means attributes...
Access multiple sites using the different domain name
legacy
authorEmailAddress: kartik.singh@liferay.com, authorName: Kartik Singh, content: Issue Run multiple Sites on a single instance using the different domain names Example: Site 1 running on the 'www.test.com:8080' domain and Site 2 running on the 'www.demo.com:8080' domain. Environment Liferay DXP...
Fieldset inside a field group cannot be updated in Web Content Structure
legacy
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue Create a webcontent structure Add a Select from List field with 3 options and save. Name it WS1 Create a second web content structure. Name it WS2 Add a text field to it From the Fieldset tab, drag and drop the...
Web Content Does not appear in Asset Publisher
legacy
authorEmailAddress: justin.mann@liferay.com, authorName: Justin Mann, content: Issue After updating to a new update, web content is no longer appearing in the Asset Publisher. Environment Liferay DXP 7.4 Quarterly Release 2023 Q4 Resolution Sometimes, when web content does not appear in the Asset...