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Disable AI Creator button in CKEditor.
legacy
authorEmailAddress: jose.bodega@liferay.com, authorName: Jose Bodega, content: Issue Starting from version 2023.Q4+, when creating web content that includes a 'Rich Text' field, the CKEditor offers a new 'AI Creator' button. This article provides the necessary configuration to hide this button in...
Rejection comment not visible for web content in workflow
legacy
authorEmailAddress: rishabh.agrawal@liferay.com, authorName: Rishabh Agrawal, content: Issue While using a single approver workflow for web content, when a reviewer rejects the content and provides comments, these rejection comments are not being communicated to the asset creator. Hence, this...
Locked out of Liferay Portal after enabling OpenSSO
legacy
authorEmailAddress: allison.mcgill@liferay.com, authorName: Ally McGill, content: Issue I enabled OpenSSO on my Liferay portal and now I cannot login to the portal. Is there a way that I can disable OpenSSO to log back into the portal? Environment Liferay Quarterly Release Resolution Access the...
Blocked:origin errors are seen when deploying Spritemap CX
legacy
authorEmailAddress: diana.seung@liferay.com, authorName: Dia Seung, content: Issue Blocked:origin errors are seen in the browser console when deploying Spritemap CX. Theme SVG Spritemap is showing blocked:origin errors in a SaaS environment. Environment Liferay PaaS, SaaS Resolution Observing...
Installing the Liferay Theme Generator for Liferay DXP 7.0
legacy
authorEmailAddress: koustuv.dhani@liferay.com, authorName: Koustuv Dhani, content: Issue How can we install the Liferay Theme Generator for creating themes in Liferay DXP 7.0? Environment Liferay DXP 7.0 Resolution The Liferay Theme Generator allows developers to quickly set up, develop, and...
Issue with the custom friendly url of blogs
legacy
authorEmailAddress: rishabh.agrawal@liferay.com, authorName: Rishabh Agrawal, content: Issue The custom-friendly URL of the blog gets changed when it is published to Live from Staging. Steps to reproduce: 1. Connect the Mysql or any database with Liferay DXP 7.1 fix-pack-dxp-15-7110. 2. Once...
When changing the User's "Language" and "Prefix" selection to another set, each selection needs to be done individually
legacy
authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue We've observed an undesirable behavior when editing a User's preferred "Language" and "Prefix" selection. When editing/changing a User's "Language" and "Prefix" existing selection, each selection needs to be...
Deploying Client Extensions to multiple Virtual Instances
legacy
authorEmailAddress: joshua.chong@liferay.com, authorName: Joshua Chong, content: This feature is available with Liferay Workspace version 11.0.0+ This feature is only meant for local development when deploying to a local bundle. It is not intended for building client extensions that will be...
Deprecated liferay-ui:logo-selector taglib replacement for custom favicon integration
legacy
authorEmailAddress: brian.suh@liferay.com, authorName: Brian Suh, content: Issue In this article we will discuss the deprecation of liferay-ui:logo-selector which was introduced with Liferay DXP 7.4 as a part of LPS-202768. Several features have been migrated to liferay-frontend:logo-selector,...
Hebrew(Israel) is replaced with English(United States) in Localization Settings
legacy
authorEmailAddress: allison.mcgill@liferay.com, authorName: Ally McGill, content: Issue When I add Hebrew(Israel) from the Available List to the Current List in the Localization settings, it is replaced with English(United States) in the Current Language List.  Environment Liferay 2024Q2 with...
Liferay Cloud Alert Emails
legacy
authorEmailAddress: diana.seung@liferay.com, authorName: Dia Seung, content: Issue I want to know all the type of email alerts sent by Liferay Cloud. What are the different kinds of real-time alerts I can receive from DXP Cloud? Environment DXP Cloud: Liferay PaaS, Liferay SaaS Resolution...
XSS vulnerability in CKEditor
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I found a vulnerability in CKEditor, which can allow logged-in users to misuse the CKEditor. When I create web content and add a code in the Source of the content field an alert Popup appears on top of the page....
Workflow review has no edit option for Object entries
legacy
authorEmailAddress: marcos.xavier@liferay.com, authorName: Marcos da Silva Xavier, content: Issue When reviewing an Object entry that was submitted to review, there’s no option to edit, whereas when doing the same for a Web Content article, there’s an option to edit it before approving the...
Screen name should not be required when Autogenerate User Screen Names is enabled
legacy
authorEmailAddress: marcos.xavier@liferay.com, authorName: Marcos da Silva Xavier, content: Issue When enabling Autogenerate User Screen Names, the Object Action still mandates a Screen Name field, which is an inconsistency. The aforementioned behavior can be reproduced by doing the following...
jUnit throws exception
legacy
authorEmailAddress: debora.vita@liferay.com, authorName: Debora Vita, content: Issue We are encountering issues with jUnit and Liferay Spring MVC portlet. We have SubscriptionUtilTest class and when trying to run it by right click and run as "Junit" then throws error as...
Error trace related to Elasticsearch index_not_found_exception during the upgrade step KaleoDefinitionVersionUpgradeProcess#_upgradeKaleoDefinitionVersion
legacy
authorEmailAddress: jorge.diaz@liferay.com, authorName: Jorge Diaz, content: Issue We are upgrading from 7.0 to quarterly release 2023.Q4.8 During the upgrade step KaleoDefinitionVersionUpgradeProcess#_upgradeKaleoDefinitionVersion we are encountering an error trace related to Elasticsearch....
Can SPA be safely disabled?
legacy
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue We are developing some components and we are having issues with single-page application (SPA). Therefore, we would like to know if it can be safely disabled Environment Liferay DXP 7.3 Resolution From Liferay...
Failed upgrade process for module com.liferay.fragment.service
legacy
authorEmailAddress: allison.mcgill@liferay.com, authorName: Ally McGill, content: Issue During an upgrade from Liferay 7.1 to 2024.q2.9, the database upgrade fails with the following error: 2024-09-05 03:25:36.107 ERROR [main][UpgradeExecutor:333] Failed upgrade process for module...
Form is not sending automatic reply emails
legacy
authorEmailAddress: allison.mcgill@liferay.com, authorName: Ally McGill, content: Issue Our form is not sending automatic reply emails. The following error is present in the console logs "Unable to send message: Authentication unsuccessful, user password has expired." Environment Liferay...
Build Failure Due to Duplicate Client Extension ID
legacy
authorEmailAddress: jamilly.macedo@liferay.com, authorName: Jamilly Macedo, content: Issue When attempting to build the Liferay project, the build fails with the following error message: > Task :client-extensions:liferay-sample-custom-element-1:validateClientExtensionIds FAILED FAILURE: Build...
Requesters are not included in Support ticket update emails
legacy
authorEmailAddress: diana.seung@liferay.com, authorName: Dia Seung, content: Issue Notification emails for Support tickets are not going to users who are working on a Support ticket. Support ticket emails are not bent sent to the primary member working on the ticket. Environment Liferay Help...
Wishlisted products can be seen if an user switches for an account that hasn’t got visibility for the product
legacy
authorEmailAddress: marcos.xavier@liferay.com, authorName: Marcos da Silva Xavier, content: Issue After enabling visibility for a product for a specific account, wishlisting it using an user that is part of that account, then switching to an account that hasn’t got visibility to the product, no...
Price does not update when using Product Detail Template
legacy
authorEmailAddress: tony.ng@liferay.com, authorName: Tony Ng, content: Issue The Product Details Portlet shows the wrong product price when a Product Detail Template is configured as its application display. Environment 2024.Q2 Resolution If the getPrice() method is used in the template, this is...
Elasticsearch Sidecar "com.liferay.petra.process.ProcessException: Unable to load modified classes" with Java 17
legacy
authorEmailAddress: allison.mcgill@liferay.com, authorName: Ally McGill, content: Issue I am running Liferay on JBoss EAP 7.4.18.GA and I want to upgrade from Java 11 to Java 17. The following error is output when I try to start my Liferay bundle. 2024-09-02 07:42:01.518 WARN...
"WFLYDM0145: The resource 'security-realm' is unsupported since Java 14"
legacy
authorEmailAddress: allison.mcgill@liferay.com, authorName: Ally McGill, content: Issue I am running Liferay on JBoss EAP 7.4.18.GA and I want to upgrade from Java 11 to Java 17. The following error is output when I try to start my Liferay bundle. "WFLYDM0145: The resource 'security-realm' is...
All Headless API calls return 404 errors
legacy
authorEmailAddress: allison.mcgill@liferay.com, authorName: Ally McGill, content: Issue When going to Control Panel > Applications > Process Builder and opening one of our existing workflows to edit it opens the edit screen but cannot load the definition. The following errors occur in the logs...
Some content data is not getting saved after publishing an article
legacy
authorEmailAddress: allison.mcgill@liferay.com, authorName: Ally McGill, content: Issue When I input content data into my web content structure, the content data is not saved after I publish the article.  Environment Liferay Quarterly Release Resolution This is a known issue in Liferay and is...
Asset Publisher Displays Incorrect Number of Web Content
legacy
authorEmailAddress: emma.carr-gardner@liferay.com, authorName: Emma Carr-Gardner, content: Issue When configuring an Asset Publisher, the number selected for display does not match what's show when publishing the page. The displayed number of articles is incorrect, even though it's set in the...
Search results are showing unexpected visual changes when rendering Object items
legacy
authorEmailAddress: brian.suh@liferay.com, authorName: Brian Suh, content: Issue When searching for Objects on a search page, there are some unexpected visual changes in the result. Environment Quarterly Releases Resolution Please verify that whether there are any HTML in the description of the...
Asset Publisher filtering by structure shows web content and folders
legacy
authorEmailAddress: justin.mann@liferay.com, authorName: Justin Mann, content: Issue In Liferay DXP 7.3, when filtering content in an Asset Publisher by structure, only the web content with that structure are shown In Liferay DXP 7.4, doing the same filtering will also show the folders that...
Observing Solr Error - 'multiple values encountered for non multiValued field'
legacy
authorEmailAddress: kenneth.back@liferay.com, authorName: Kenny Back, content: Issue We have encountered an issue indexing journal articles while utilizing structures and templates for adding/modifying web content with repeatable fields, and we suspect that the repeatable field data may be...
The custom date format in the display page template does not take effect for the Arabic locale
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have an issue with the date format in the Display Page Template (DPT). I create a web content structure that has a date field. I create web content from the structure. I create a DPT with a fragment that has a...
Guide to Resolving default Language Assignment in Web Content Structures
legacy
authorEmailAddress: daniel.martinez@liferay.com, authorName: Daniel Martinez Cisneros, content: Issue When creating web content, the default language you have configured for the site should appear as the enabled language for the new content. If a different language appears as the default, the...
When deleting a document included in a manual collection from the Documents and Media, the collection throws an error
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have an issue with manual collections where a document is included. I create a document in the Documents and Media, add a manual collection, and add the created Document to it. When I remove the document from...
Native OS memory, allocated to JVM threads, does not get released completely
legacy
authorEmailAddress: balazs.letai@liferay.com, authorName: Balázs Létai, content: Issue The memory used by the Liferay Docker container slowly, but steadily increases, until either the pod goes out-of-memory, or the pod alerts trigger a kill of the pod. Environment Liferay Quarterly releases...
A discount applied to Products does not work if there is an eligible discount for Specific Account Groups
legacy
authorEmailAddress: rafael.regner@liferay.com, authorName: Rafael Regner, content: Issue We created a 50% discount (A) with eligibility for certain Specific Account Groups. Then we created another discount (B) of 55% applied to some specific Products, setting it to All Accounts (which should...
Page URL break with long text (414 URI Too Long)
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue The page URL is breaking and giving 414 URI too long errors. Steps to reproduce: Navigate to Control Panel> Instance Settings> Localization > Language> select required locales Now, click on 'Locale Prepend...
Is there an Analytics Cloud API that can delete a specific user?
legacy
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue Is there any API which can get called in Liferay Analytics Cloud to delete a specific user? Environment Analytics Cloud Resolution The following article: APIs describes that you can only query data, currently...
Configuring an external Web Application Firewall (Akamai) in PaaS
legacy
authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue How to configure an external Web Application Firewall (Akamai) in PaaS? Environment Liferay DXP 7.4 Resolution Configuration of the external Web Application Firewall (Akamai) with Liferay Cloud comes...
Storage details are not available in plans and usage page
legacy
authorEmailAddress: marco.abamonga@liferay.com, authorName: Marco Abamonga, content: Issue When we try to check storage usage for the Cloud project under Plans and Usage, we do not receive any information in the storage section. Environment PaaS, SaaS Resolution Storage use details are not...
If the user selects 'I disagree' for the Terms and Conditions, will they be logged out?
legacy
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue Does it log out the user if they select 'I disagree' on the Terms and Conditions page? Environment DXP 7.0+ Resolution No, only a popup should be displayed to the user: Additional Information Terms of Use    ,...
What is the default behavior when users click 'I agree' or 'I disagree' at the Terms and Conditions?
legacy
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue What is the default behavior when users click 'I agree' or 'I disagree’ button at the Terms and Conditions? Environment DXP 7.0+ Resolution I agree: If accepted, the user is redirected to the home page or to...
Where is the logic for handling the actions for the Terms and Conditions page?
legacy
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue We would like to override the behavior of the default Terms and Conditions that can be activated in Liferay. Where is this logic located in the code? How can we override it? Environment DXP 7.0+ Resolution An...
Group Memberships are being removed after signing in via SAML after upgrading to 2024.Q2 from 2023.Q4
legacy
authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue We have observed that some users's existing group memberships are missing after they login via SAML(Okta). Environment Quarterly Release 2024.Q2 Resolution This is due to the change reported in these articles:...
When using 3G, "Related Asset" is not selected immediately
legacy
authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue There has been an observed delay when trying to select a "Related Asset" within "Web Content" when using 3G internet speed. Instead of the "Related Asset" being selected immediately, there's a delay and other...
The account email address is set to null
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue When updating a custom field at the account entry, the account email address is set to null Steps to reproduce: Create a new Account, “Account”. Attach an e-mail address “abc@liferay.com” to the account entry...
Upgrade Bootstrap version from 4.x.x to 5.x.x
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue When can we expect the support for Bootstrap 5.3.3 in the Liferay? Environment Liferay DXP [all versions] Resolution From DXP 7.4, Liferay no longer use or support jQuery-based plugins that include Bootstrap....
globalThis.process?.argv object contains an array set
legacy
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue The globalThis.process?.argv object contains an array set in DXP 7.3, but in the latest release 2024.Q2.6, this is null or undefined.  Environment Liferay DXP [all versions] Resolution In this scenario,...
Error during file indexing: ClassNotFoundException: org.bouncycastle.asn1.ASN1Encodable
legacy
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue When indexing files, the process fails (terminates abruptly) and the following information is printed in the logs: org.bouncycastle.asn1.ASN1Encodable cannot be found by...
How to change the . (dot) characters to hyphens (-) in Web Content article friendly URLs?
legacy
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue We have several Web Content articles where the friendly URL contains some dots and we would like to have hyphens instead. Changing them manually is not only hard but we would also like to implement a workflow to...
The PageId changes each time the page is edited causing the category filter value to change each time.
legacy
authorEmailAddress: adam.kollar@liferay.com, authorName: Adam Kollar, content: Issue We are building a page which displays a Collection of “How to” Web Contents using a variety of Categories. As an alternative to using the Collection Filter to display the content of one category, we would like to...
Repeatable Form Fields take more than One-Click to Repeat
legacy
authorEmailAddress: michael.tran@liferay.com, authorName: Michael Tran, content: Issue When adding repeatable fields in a form, the form fields take more than one click to repeat   Environment Liferay 2024.Q1 Resolution This behavior is intended and introduced as a result of LPD-1720 When rapidly...
The object date format is displayed in the Arabic Hijri date format when switching locale to Arabic
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have an issue with the Month date format in Objects. I create an Object with a date field. I add a date in English for example, Jul 1, 2024. When I change the locale to Arabic /ar/ using the Saudi locale ar_SA,...
Content Pages and Fragments are not getting indexed after Saving
legacy
authorEmailAddress: peter.schwarcz@liferay.com, authorName: Peter Schwarcz, content: Issue We are using Remote Elasticsearch, and noticed that it does not index content page or fragment on save Once we add or update a HTML fragment on a content page, the page will not be returned, when searching...
The web content translation flag does not change to translated if the web content title is not changed when translating the content
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have an issue with web content translation. I create web content with the default language and add a translation. However, when translating the content, if I do not modify the title of the web content, the...
Check plan MALUs (Monthly Active Logged in Users) in Liferay SaaS
legacy
authorEmailAddress: jose.bodega@liferay.com, authorName: Jose Bodega, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A client of Liferay SaaS needs to check the metrics for MALUs...
Document and Media Storage Breakdown on cloud shell
legacy
authorEmailAddress: santhosh.kumar@liferay.com, authorName: Santhosh Kumar, content: Issue There is an issue with the breakdown of document_library storage. In certain cases, document media occupies a larger amount of space, causing the cloud shell to become unresponsive and consume excessive CPU...
Is it expected for fragments using the getContent() selector to display non-alphanumeric characters from HTML, or XML, for Journal Article content?
legacy
authorEmailAddress: isaac.wilson@liferay.com, authorName: Isaac Wilson, content: Issue When creating a Fragment with an itemSelector field configured to select a Journal Article, the displayed content includes unexpected characters, such as "]]>" at the end. This issue does not occur when the...
Language Keys are processed as Literal Text in custom MVC Portlets
legacy
authorEmailAddress: michael.tran@liferay.com, authorName: Michael Tran, content: Issue When creating a MVC Portlet that leverages language keys, language key output is presenting as the literal text, rather than the key value For example:  Language key in view.jsp: <b><liferay-ui:message...
Accessibility issues with the Underline button in CKEditor
legacy
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue When using CKEditor, there is an underline button available. If you use it, the text will be inserted within u elements. This fact causes some HTML validators to report an accessibility issue based on WCAG SC...