Site Search - Liferay Learn

Regarding compatibility with reCAPTCHA V3

Issue We have noticed that the compatibility between reCAPTCHA V3 and Liferay 7.4 is problematic, which has prevented us from implementing this version on our site. Based on our research, this issue is already known within...

This server is not compatible with Liferay Sync

legacy Troubleshooting

Issue Unable to connect to Liferay Sync using Liferay Sync Connector 6.0.0. There were no errors visible in the Liferay logs, but upon reviewing the Liferay Sync client application logs, the following...

Error saving images in a custom structure after add a translation

legacy Troubleshooting

Issue A client encountered an error when using the 2024.Q2.(4+) versions while attempting to save a Journal article with translations using a custom structure. The issue could not be reproduced in the...

Form container is not visible for a custom role

legacy Troubleshooting

Issue When editing a page in Liferay that involves dragging fragments, some users may notice that the container fragment is not visible. However, when logged in as an admin, the fragment appears...

Cannot access .zip file error occurs when installing a hotfix with Patching Tool

legacy Troubleshooting

Issue When I try to install a hotfix in my environment I get the following error: Installing hotfix-3... Cannot access .zip file: ../osgi/portal/com.liferay.portal.zip.jar: java.nio.file.NoSuchFileException:...

How to remove Glowroot from the environment in Liferay DXP 7.3

legacy How To

Issue Steps to remove Glowroot from lower and production environment in Liferay Environment Liferay DXP 7.3 Resolution Stop the server. Kindly take a backup of the Glowroot folder. Remove the -javaagent:[path of...

Error 406 No locales match the accepted languages

legacy Troubleshooting

Issue When creating web content using POST, PUT, or PATCH API requests, an Error 406 is returned if no locales match the accepted languages: { "status": "NOT_ACCEPTABLE", "title": "No locales match the accepted...

Are URLs that display/download Liferay JS information a vulnerability?

legacy

Issue Some monitoring tools may identify certain URLs that are accessible during routine scans that should not have allowed access. Among the URLs that are typically detected are URLs that can download Liferay's JS...

Folder naming rules for Web content, documents and media

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Deploying to an Existing Build via CLI Tool

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The user wants to know if it is possible to deploy to an...

CAPTCHA does not work for Guest users on forms

legacy Troubleshooting

Issue When enabling CAPTCHA on my forms, Guest users are unable to submit the form. Environment DXP Quarterly Release 2023.Q3.4 (or earlier version) DXP 7.4 Resolution This behavior is a known error in the Product and...

Liferay-ui: icon-menu does not collapse when clicking on another Action menu

legacy Troubleshooting

Issue When clicking on an Action menu and then clicking on another right after, the previous Action menu does not collapse, making the first one overlap the others. Environment 2024.Q1.1+ Resolution This...

Permissions missing after switching from SaaS to PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The project has been switched over from a SaaS to a PaaS...

Two-factor authentication for Analytics Cloud login

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Are Synonym Sets applied during Index Time or Query Time?

legacy

Issue When using Synonym Sets, are the synonyms applied during index time or query time? Environment Elasticsearch DXP 7.2 SP1 and later versions Resolution Synonyms are applied as query time only. Reference...

What method is Liferay using for formatting Synonym Sets?

legacy

Issue What method is Liferay using for formatting Synonym Sets, in the context of Elasticsearch? Environment Elasticsearch DXP 7.2 SP1 and later versions Resolution Simple Expansion technique is used for...

Workflow Metrics display only in UTC

legacy Troubleshooting

Issue When viewing the “dateCreated” timestamps in the Workflow Metrics view, the timestamps are always rendered in UTC rather than the user’s time zone. Environment Liferay DXP 7.4 Resolution The observed behavior...

"NoSuchFileEntryException" error message appears

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Dynamic Picklist in Liferay Forms using Objects

legacy Troubleshooting

Issue We have created a Liferay form with Object and used the concept of dynamic picklist (data provider + picklist). However, we're facing issues with saving the data (selected from the picklist) upon form...

Blocking requests before reaching the WebServer on Liferay PaaS (Public Cluster)

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have encountered requests from unauthenticated...

How to store and view what users selected for the Cookie Consent banner?

legacy

Issue We have enabled Liferay's cookie consent banner for our site. Could you please guide us on where to locate the log of cookies accepted by our site visitors? As a point of reference, here is an example of how the...

ORA-12899 because OpenID access token is too large

legacy

Issue We store several things in our OpenID access token and when a user tries to log in, it fails because the token size exceeds the 3000-character limit specified in the ACCESSTOKEN column of the...

Warning about unavailable LPS

legacy Troubleshooting

Issue I received a long list of missing LPS/LPE after deploying a new hotfix. Environment Liferay DXP 7.2 Resolution This is only a fix pack documentation error, that can be ignored. The portal-impl.jar...

Running gw initBundle fails at the verifyBundle task

legacy Troubleshooting

Issue Running gw initBundle fails at the verifyBundle task stating an invalid checksum, even though liferay.workspace.bundle.checksum.md5 is not in use in gradle.properties. Despite setting that value explicitly...

ADA Accessibility - I expect the Search, Info Icon, and Menu buttons to have the correct labels

legacy Troubleshooting

Issue Expected Result: I expect the Search, Info Icon, and Menu buttons to have the correct labels, and for the Screen Reader to announce each with the following announcement: "Search Button" "Info Button" "Menu...

Is it possible to send notifications to my Portal users?

legacy

Issue Is there a way to send an alert so that a group of users, at a site or organization level, receive a notification in the Portal? Environment Liferay DXP 7.1 - 7.4 Resolution Currently, there is no way to...

Is it possible to track down page visits using Audit?

legacy

Issue Is Liferay Audit able to track who visits your page? Environment Liferay DXP 7.3 Resolution Based on the official documentation and articles, Audit does not have the feature of showing who visits the...

Persistent XSS at Site - Builder

legacy

Issue Persistent XSS vulnerability found in the Web Page builder. Environment DXP 7.4 Resolution This is expected behavior, the HTML fragment does not provide any out-of-the-box sanitation, as it is expected that...

Should the themeDisplay.getCanonicalURL() function return a canonical URL on a HTML page?

legacy

Issue When a custom canonical URL is configured on a HTML page, running themeDisplay.getCanonicalURL() in the browser console returns the friendly URL instead. Environment Analytics Cloud Resolution The getCanonicalUrl...

Limiting the number of pages in the pagination to be shown on the search results or require deep pagination

legacy Troubleshooting

Learn more: Search Result Limit with Elasticsearch: Mitigating "Result window is too large." errors with index.max_result_window Issue Is there any way to limit the total count of the number of records or pages in...

AntiSamy sanitizer cleans some of the HTML tags and styles, how can we solve that?

legacy Troubleshooting

Issue We turned on AntiSamy but it removes certain HTML code and CSS styles from our Web Content articles. Environment DXP 7.0+ Resolution Usage of HTML and CSS in Web Content article HTML fields Web content articles...

Can Liferay Support SP and IDP initiated SAML Simultaneously?

legacy

Issue Our team is the design phase for authentication and we want to know if Liferay supports IDP and SP initiated SAML logins at the same time? Environment DXP 7.4 Resolution No, a single instance should not be both...

How is AntiSamy configured?

legacy

Issue We configured AntiSamy to santize Web Content articles. We would like to understand how AntiSamy works and what parts are expected to be removed in Web Content articles. Environment DXP 7.0+ Resolution In the...

404/Utility page doesn't work on Liferay SaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We created a custom utility page and marked it as...

Is there a way to map the LAR file to an XML format?

legacy

Issue Is there a way to map the LAR file to an XML format with roles for content and documents & media? Environment DXP 7.3 Resolution Unfortunately is not possible adding roles to various content within an existing...

'New' Status for Remote Publishing Jobs

legacy Troubleshooting

Issue Over the weekend we had a number of remote publishing jobs assigned a 'New' status. These were scheduled jobs that never ran. We were also unable to relaunch these jobs until we performed a restart. We are only...

Webp images do not display in control panel editor

legacy Troubleshooting

Issue We are unable to work with webp images in our authoring environment Environment DXP 7.4 Resolution Setup and enable ImageMagick in Liferay: Liferay Learn - Enabling ImageMagick and Ghostscript Navigate to...

Force Authentication in SAML requiring reauthentication in SP

legacy How To

Issue With SAML and Force Authentication enabled, I am required to reauthenticate requests from the SP Environment DXP 7.3, 7.4 Resolution This behavior is intended, but to avoid manual reauthentication in this...

Configuration and Definition of Dataset Views for Headless Resources (Beta)

legacy How To

Context/Problem Liferay interfaces aimed at displaying data are too rigid for the user. They show a predefined set of information items, with one or more layouts (cards, table) and...

Does Liferay offer email validation tool implemetation?

legacy

Issue When sending out mass email notifications or alerts from Liferay, we have a high bounce rate. There are many invalid emails in our list, but we cannot clean them up. What email validation tools can be...

specification facet view more feature

legacy

Issue How to configure the dynamic view more button in the specification facet? For example, from a UI perspective, if 100 specifications are created, then it shows specifications 10 at a time, and after that,...

Why isn't structure with "Upload" field not working?

legacy Troubleshooting

Issue The upload field of a Liferay structure is in broken state when user performs any action. Environment Liferay DXP 7.4 Resolution Structure with the "Upload" field is not working for the user. Open...

Captcha authentication via Headless API

legacy

Issue We have developed a Liferay fragment to collect user input via a custom-designed HTML form. This fragment interacts with custom Liferay objects through a Headless API using JS We have created a new role with the...

Utility page is not working

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a blank site. 3. Now, create two pages, on one page deploy the 'Product Publisher' and on another page 'Product Display'. 4. Create a Catalog. 5....

Time filter gets reset when navigating away from Dashboard

legacy

Issue The selected time filter gets reset when navigating between dashboards. Steps to Reproduce: Navigate to the Sites dashboard. Change the Activities card to “Last 24 hours”. Click the Pages tab. Navigate back to the...

The "max_connection" variable present in the database service is related to which parameter?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to configure the database service, the...

Can Client Extensions be deployed in an Liferay PaaS environment?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I want to use Client Extensions with my Liferay PaaS...

How to enable Google Cloud Translator

legacy How To

Issue How to set up Google Cloud Translator integration with Liferay DXP What type of information needs to be added in the field Service account private key Environment Liferay DXP Resolution To use Google Cloud...

ADA Accessibility - Add User button is not descriptive and has incorrect role of "link"

legacy Troubleshooting

Issue Expected Result: I expect the Add User Button to behave in the following ways: 1. Add should have the correct role of "Button" 2. Add button should be descriptive. In this case the screen reader should...

Unable to select display template in Placed Order widget

legacy Troubleshooting

Issue If the user selects a different display template in the placed order widget, it shows the same default one after saving. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Design > Templates >...

Is it possible to create multiple logins with the same email?

legacy

Issue Is it possible that more than one user can have the same email, with different logins? Example: X with ID 0, email: x@xpto.com, password set by x Y with ID 1, email y@xpto.com, password set by y Environment...

How long does the content remain in the CDN cache?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue What is the policy for cleaning and updating content...

After upgrade the method .getDisplayDate() is not working

legacy Troubleshooting

Issue After performing an upgrade, when trying to use the.getDisplayDate() method in the widget template, errors are returned. Environment Liferay DXP 7.2-7.4 Resolution The .getDisplayDate() method has been...

Does Analytics Cloud track users who log in using the OAuth login API of Liferay?

legacy

Issue Does Analytics Cloud track users who log in using the OAuth login API of Liferay? Environment Analytics Cloud Liferay DXP 7.0+ Resolution It does not matter how the user logs in, Analytics Cloud treats the...

Is there a way identify When was the user Deactivated and by Whom?

legacy How To

Issue Is there a possible way to find out when was the exact date the Liferay user was deactivated and by whom? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Please run the attached Groovy script to get a...

java.io.FileNotFoundException after migration to Advanced File System Store

legacy Troubleshooting

Issue We configured the Advanced File System Store and performed the Documents Migration. At the end of the process we see that the directory structure was created, however, the folders are empty. When starting...

How to Disable Groovy Scripts and the Scripting Console in Control Panel - DXP 7.4

legacy How To

Issue I want to disable Groovy Scripts from being executed in Control Panel's Server Administration panel Environment DXP 7.4 Resolution Approach 1: Please follow: How to Disable Groovy Scripts and the...

ADA Accessibility - I expect the Option Menu Button to adhere to accessibility standards

legacy Troubleshooting

Issue Expected Result: I expect the Options Button Menu to behave in the following ways: 1. The Screen Reader should read that state of the button (expanded or collapsed) 2. Focus should move to the Export and...

Empty page when opening Content & Data > Forms

legacy Troubleshooting

Issue After installing a hotfix, we see an empty page when navigating to Content & Data > Forms There is no error in the console or browser console Environment Liferay DXP 7.4 Resolution This could be the result...

Relating assets with a determined structure shows folders where the structure is not present

legacy

Issue If you are relating assets and you search for a specific structure, when you select it, you will see all the folders, subfolders, etc, created in the web content section, regardless if they include the...

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