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Deployment Approach
Client Extension Build Fails Due to Unresolved Dependency
legacy
authorEmailAddress: daniel.couso@liferay.com, authorName: Daniel Couso, content: Issue When building a Client Extension of type jsImportMapsEntry, the build fails if the Client Extension depends on another Client Extension, because the build cannot resolve the dependency. Environment Liferay DXP...
How can I disable the Commerce Wishlist creation
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have an issue with the commerce wish list table in the database. The table has lots of entries and it is growing more, even though we do not use the wish list feature. I would like to remove these entries and...
Fragments inside Tabs and Drop Zone preserve their View Usages records after deleted
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have an issue with the Tabs and Drop Zone fragments. I create a fragment and add it into a Tabs or Drop Zone fragment in a page. Upon checking the View Usages, it displays 2 entries. This is expected. However,...
Monotype Font Licensing
legacy
authorEmailAddress: justin.mann@liferay.com, authorName: Justin Mann, content: Issue Usage of Monotype fonts require a license If a user does not have the Monotype font license, is it necessary to remove references to Monotype font throughout the portal?   Environment Liferay DXP 7.4   Resolution...
Limit the languages displayed in the translation selector for object fields
legacy
authorEmailAddress: sergio.alonso@liferay.com, authorName: Sergio Alonso, content: Issue We want to limit the languages displayed in the translation selector for object fields to only those defined in the site, similar to how it works for Journal Articles. Currently, the selector shows all...
Filtering Products by Category via API
legacy
authorEmailAddress: daniel.couso@liferay.com, authorName: Daniel Couso, content: Issue I need to display related products on a product details page, filtered by a specific category. Attempts to filter products by category using an Information Template and API calls with...
Implementing strict rules for virtual hosts and friendly URLs
legacy
authorEmailAddress: daniel.carrillo@liferay.com, authorName: Daniel Carrillo Broeder, content: Issue Having the different URLs for the same content could potentially impact SEO by affecting how pages are indexed. Even when a virtual host is defined for a site, it is possible to access that site...
Confirming the path of the Liferay environment in use
legacy
authorEmailAddress: brian.suh@liferay.com, authorName: Brian Suh, content: Issue This article will detail how to identify and confirm the path of the Liferay environment in use. The goal is to ensure that the filesystem path can be identified. Environment Liferay DXP Quarterly Releases Liferay...
Is it possible to delete the metadata of a file uploaded to the Document Library?
legacy
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue For security reasons, we would like to know if it is possible to delete the metadata of a file uploaded to the Document Library. Environment Liferay DXP 2024.Q3 Resolution Unfortunately, such functionality does...
Email Address Validation for Forgot Password
legacy
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue The Forgot Password option does not validate if the user enters a correct email address. You can enter anything and the field will accept it. Two types of validation are expected: Email format validation (to...
Is it possible to use Multi-Factor Authentication with other authenticator apps besides Google Authenticator?
legacy
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue Multi-Factor Authentication Checkers article talks about Google App Authenticator. Can other Authenticator apps, such as Microsoft Authenticator, be used for MFA? Environment Liferay DXP 2024.Q1 Resolution Yes,...
Sorting Structures by Name in Liferay DXP
legacy
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue The order of Structures when creating Web Content seems to be random. The structures are not sorted alphabetically or by modification date. Can you sort these structures by name? Environment Liferay DXP 2024.Q2...
Role deletion takes a long time
legacy
authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue We have found that when we try to delete a role, the system takes a long time to delete a role (a couple of minutes). We also have a large database of roles and sites which could also be having an affect on the...
"Inconsistent patch level detected" error occured in the logs
legacy
authorEmailAddress: kartik.singh@liferay.com, authorName: Kartik Singh, content: Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup :...
Friendly URL Duplication Error in Non-Default Locale Translations
legacy
authorEmailAddress: allison.mcgill@liferay.com, authorName: Ally McGill, content: Issue When I create multiple translations of the same page, I want to be able to use the same friendly URL. However, when I try to use the same friendly URL on the non-default locale translation I get the following...
Migration Guidelines from Cloud Stack Version 4.x to 5.x
legacy
authorEmailAddress: vincent.liu@liferay.com, authorName: Vincent Liu, content: Introduction With the End of Functionality for Cloud Service Stack Version 4 on January 14, 2025, existing builds using Version 4 images will fail moving forward. As Liferay Cloud Version 5 introduces new features and...
Issues with rendering a Grid and Web Content Display when in Preview Mode
legacy
authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue There is an undesirable behavior present when using the Preview Mode. When configuring a private page to use a Grid and Web Content Display, the content within the grid is not displayed correctly when...
The Control Menu fails to be responsive when the browser is resized.
legacy
authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue There is an undesirable behavior present with the Control Menu when resizing a browser. The Control Menu with a long header title causes overflow in smaller screens, often causing it to be in the white portion...
Where is Asset Publisher configuration saved when it is set as 'Default Content Publisher for the Page'
legacy
authorEmailAddress: sergio.alonso@liferay.com, authorName: Sergio Alonso, content: Issue We have added an Asset Publisher to a page. This Asset Publisher has been set as 'Default Content Publisher for the Page'. We are using some groovy scripting to get portal information related to that setting....
How to Send Individual Emails for Workflow Notifications
legacy
authorEmailAddress: cristina.rodriguez@liferay.com, authorName: Cristina Rodriguez, content: Issue In a workflow, email notifications are sent to all users in a role as a single email with all recipients in the "To:" field. How to send individual emails to each user or a single email with...
ClayDatePicker making everything inaccessible
legacy
authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue We've discovered that the page becomes unresponsive when using the ClayDatePicker in a react element.  Steps to reproduce: Click on Date Picker Field  Click on year dropdown within the Date Picker Without...
Hotfix created for 2025.Q1.X won't install
legacy
authorEmailAddress: justin.mann@liferay.com, authorName: Justin Mann, content: Issue A hotfix created for 2025.Q1.X won't install even though it is being installed on the required version. The following information appears in the patching-tool info file. Product information: * DXP version:...
React Custom Element Client extension mounts twice
legacy
authorEmailAddress: daniel.carrillo@liferay.com, authorName: Daniel Carrillo Broeder, content: Issue The react component mounts, then unmounts, and mounts again, causing any calls to Headless APIs within the component to execute twice. At this moment, the behavior can be reproduced with the...
Structures showing as 'Not Translated' after upgrading to 7.4+
legacy
authorEmailAddress: jose.bango@liferay.com, authorName: Jose L. Bango, content: Issue After upgrading from Liferay DXP 7.3 (or prior versions) to 7.4, some Web Content Structures are showing as not translated in the UI, even though the translations exist in the database. The structure's fields...
Json syntax error when trying to select web content structure from a template
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I upgraded from DXP 7.2 to 2024.q1.3. After the upgrade, I noticed that when I select a web content structure via a template, I receive a "Portlet is temporarily unavailable." in the UI and a JSON syntax error in...
Unable to Create Liferay Module Project Fragments and Start DXP 2025.Q1.0 Quarterly Release (LTS) in Liferay Developer Studio 3.10.2
legacy
authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue In Liferay Developer Studio (version 3.10.2), when navigating to File > New > Liferay Module Project Fragment, nothing happens. The popup window for creating the fragment does not appear....
Password Policy check does not display error message if Minimum Alpha Numeric is not met
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have an issue with checking the password syntax. When I try to create an account for a guest user and type a wrong password using special characters (for example, @), the account creation is rejected but the...
Web content repeated field is removed when import and overriding web content structure
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have an issue with a web content structure. We migrated web content structures from previous updates to QR 2024.q3.7. When we use the option "Import and Override" of the web content structure, the existing web...
Client Extensions deployment fails and status remains "Getting Ready"
legacy
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue Client Extensions (CX) are not deploying and the status remains "Getting Ready".   Environment Liferay SaaS   Resolution The "Getting Ready" status for a Client Extension environment is expected before a...
Default Language not being applied to not translated content
legacy
authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue There is an undesirable behavior present when creating an object and utilizing the language translation. The content is empty instead of showcasing the content translated. Steps to reproduce: Instance Settings...
Login URL Parameters Reported as Security Threat
legacy
authorEmailAddress: balazs.letai@liferay.com, authorName: Balázs Létai, content: Issue Vulnerability Assessment and Penetration Testing (VAPT) reports the parameters passed in the login request as a security threat. How can these parameters be removed or mitigated? Environment Liferay DXP 7.4+...
How can I use environment variables to get the URL of other CX micro-services?
legacy
authorEmailAddress: allison.mcgill@liferay.com, authorName: Ally McGill, content: Issue Currently we can access the dynamic urls for DXP using the following variables. "LIFERAY_ROUTES_CLIENT_EXTENSION": "/etc/liferay/lxc/ext-init-metadata", "LIFERAY_ROUTES_DXP": "/etc/liferay/lxc/dxp-metadata" Is...
"Copy Page" button doesn't copy the page contents properly
legacy
authorEmailAddress: allison.mcgill@liferay.com, authorName: Ally McGill, content: Issue We have observed that the "Copy Page" button in the kebab menu of the pages search result screen does not work as expected. The content of the source and destination pages are changed during the copy process. ...
Deploys not working for Webserver Service due to "could not build server_names_hash"
legacy
authorEmailAddress: giulianna.munoa@liferay.com, authorName: Giulianna Munoa, content: Issue Deploys do not complete and you can see the following logs: ERROR 2025/03/04 16:12:35 [emerg] 81#81: could not build server_names_hash, you should increase server_names_hash_bucket_size: 64 ERROR nginx:...
Can I add internal vocabularies through the Site Initializer?
legacy
authorEmailAddress: marco.abamonga@liferay.com, authorName: Marco Abamonga, content: Issue We use the site initializer to create sites and we want to use internal vocabularies to categorize content. Environment DXP 7.4 Resolution This is not available out of the box in 7.4, but this feature has...
Unable to Start Glowroot After Upgrading
legacy
authorEmailAddress: emma.carr-gardner@liferay.com, authorName: Emma Carr-Gardner, content: NOTE: This article is an INTERNAL article and is not visible to customers, currently. Please only link this article in internal comments, but not public comments. Issue After updating our Java Version to...
Calendar Widget displays Custom fields differently
legacy
authorEmailAddress: neil.cuzon@liferay.com, authorName: Neil Cuzon, content: Issue When users create Custom fields via Control Panel → Custom Fields → Calendar Events,  Custom Fields are not displayed in the same way as Native/Non-Custom fields when viewing Calendar Event details.  Environment...
User profile is visible when accessing the /web/test
legacy
authorEmailAddress: anushka.tiwari@liferay.com, authorName: Anushka Tiwari, content: Issue When accessing localhost:8080/web/test, the user profile is visible to guest users. The concern is that the user data being accessible to guest users poses a security threat. Environment Liferay DXP 7.4...
Error indexing large terms using Rich Text box within a repeatable Field Group
legacy
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I have an issue with a web content structure with a repeatable field group that has a rich text field.  Reproduction Steps: 1. Start 2024.q2.0 2. Go to Content and Data --> Web Content --> Structures, add a...
How to create a Clay Dropdown Menu with Button in Liferay 2024.Q2
legacy
authorEmailAddress: adam.kollar@liferay.com, authorName: Adam Kollar, content: Issue Cannot create a dropdown menu with checkboxes and an Apply button that is used to save the selection in the menu using Clay UI. Environment DXP 7.4 2024.Q2 Resolution You can add button functionality to modul by...
How to approach creating a MessageListener to verify a Publish while using Publications?
legacy
authorEmailAddress: sebastian.madaras@liferay.com, authorName: Sebastian Madaras, content: Issue How to approach to creating a MessageListener to verify a Publish while using Publications? Environment DXP 7.3 DXP 7.4 Resolution The Customer Support team has limited ability to provide a complete...
How to use JQuery client extension?
legacy
authorEmailAddress: koustuv.dhani@liferay.com, authorName: Koustuv Dhani, content: Issue How to upgrade jQuery version using client extension? Environment Liferay DXP 7.4 Resolution By using a client extension, user can add new features or customize existing ones without modifying the core code. ...
Search Bar text suggestions does not show content created in a publication
legacy
authorEmailAddress: rishabh.agrawal@liferay.com, authorName: Rishabh Agrawal, content: Issue Steps to reproduce: Navigate to Control Panel->Applications->Publications and Enable Publications. In Production, create a web content “testProd” Create a new publication P1. In P1, create a web content...
Content created within Publication is searchable using the search results widget but not via Blueprint
legacy
authorEmailAddress: rishabh.agrawal@liferay.com, authorName: Rishabh Agrawal, content: Issue Steps to reproduce: Navigate to Control Panel->Applications->Publications and Enable Publications. Click on the "+" button and add 2 new publications as Dev 1 and Dev 2. Create web content for each...
Web Content Select Field Values Not Indexed for Secondary Languages
legacy
authorEmailAddress: kartik.singh@liferay.com, authorName: Kartik Singh, content: Issue When creating or editing web content with a "dropdown" field on a multilingual site, the selected value may not be indexed for all languages, leading to inconsistencies in search results. Steps to Reproduce:...
Create Shipment Button Accessible Without Permission
legacy
authorEmailAddress: apsara.raheja@liferay.com, authorName: Apsara Raheja, content: Issue The user who doesn't have the permission of 'Manage Order' is still able to access the 'Continue Shipment' button, and an order status transition is available for that user. Steps to reproduce: 1. Create a...
When building Liferay DXP, SAML modules are not included in .BOM files
legacy
authorEmailAddress: pedro.silva@liferay.com, authorName: Pedro Henrique Goncalves da Silva, content: Issue When building Liferay DXP, the .BOM dependencies file does not include SAML modules. Environment DXP 2023.Q4.0 Resolution It is not an issue and is confirmed to be intended as it is. DXP...
SSL証明書が更新されない
legacy
authorEmailAddress: michihiko.shiotani@liferay.com, authorName: Michihiko Shiotani, content: 問題 SSL証明書の差し替えを行いましたが、正常に反映されませんでした。 SSL証明書の差し替えの過程で間違った手順がありましたら、ご教授いただけますでしょうか。 環境 Liferay PaaS 解決 SSL証明書を更新する為に必要な、下記の手順が行われたかご確認ください： webserverサービスの再デプロイは行われているか。 証明書更新は、webserverサービスの再デプロイが必要となります。...
Image uploaded from the Document and Media is blur as compared to image uplaoded from tomcat ROOT folder
legacy
authorEmailAddress: rishabh.agrawal@liferay.com, authorName: Rishabh Agrawal, content: Issue When the image is uploaded in the system using the Document and Media and also using the ROOT folder of the tomcat server (/tomcat-9.0.75/webapps/ROOT/html), then the image uploaded from the Document and...
Customer Portal Usage FAQ
legacy
authorEmailAddress: justin.bowman@liferay.com, authorName: Justin Bowman, content: The Project Usage page on Customer Portal is the definitive source for up-to-date traffic and resource usage of your cloud environments. It is intended to give you a clear picture of the amount of resources...
LCP Command Fails with "UNABLE_TO_GET_ISSUER_CERT_LOCALLY" Error
legacy
authorEmailAddress: peter.schwarcz@liferay.com, authorName: Peter Schwarcz, content: Issue When deploying a microservices client extension using the LCP command in a Liferay Cloud environment, the command fails with the following error message: UNABLE_TO_GET_ISSUER_CERT_LOCALLY. Environment...
Unable to edit documents after rejection in workflow
legacy
authorEmailAddress: sahil.akhtar@liferay.com, authorName: SK Sahil Akhtar, content: Issue User is unable to edit documents after they are rejected in a single approval workflow. The edit buttons are disabled, which prevents them from making changes before resubmitting. Steps to Reproduce: Log in...
Removing /web/ fragment from URL without adding virtual host
legacy
authorEmailAddress: apsara.raheja@liferay.com, authorName: Apsara Raheja, content: Issue How to remove the /web/ keyword from the site URL without creating a virtual host? Environment Liferay DXP 7.4 Resolution A feature request for an out-of-the-box method to remove the /web/keyword has been...
Organization tab do not shows the user when user is added to organization via Groovy Script
legacy
authorEmailAddress: rishabh.agrawal@liferay.com, authorName: Rishabh Agrawal, content: Issue After the execution of the below syntax in the Groovy Script, the Organization name gets appended to the user and can be seen only under the "User's details Organization Tab" but not under the...
Chained Replication Mechanism in Elasticsearch CCR
legacy
authorEmailAddress: apsara.raheja@liferay.com, authorName: Apsara Raheja, content: Issue Is it feasible to configure the Chained Replication mechanism in the Elasticsearch cross-cluster region through Liferay? Environment Liferay DXP [7.1-7.4] Resolution This configuration would only be possible...
Images viewed by guest users should not be searchable in the search results to guest users
legacy
authorEmailAddress: rishabh.agrawal@liferay.com, authorName: Rishabh Agrawal, content: Issue Images stored in the Document and Media library are set to be viewable by the Guest user (public access). These images should not appear to Guest users in the Liferay internal search results. The...
View Only Permission is allowing to manage object entry with Relationship
legacy
authorEmailAddress: anushka.tiwari@liferay.com, authorName: Anushka Tiwari, content: Issue The role has only view permission; instead of that, it is able to see the 'Add' option and 'Delete' option. Steps to reproduce: 1. Start the server. 2. Imported the provided files at our end,...
Cannot set Duration for Guest Object Entry submissions
legacy
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue If I navigate to Instance Settings > Objects, I see the Duration and Time Scale fields available. Changing the default settings does not take effect, the duration is still 1 day.   Environment 2024.Q1 2024.Q2  ...
Documents and Media images Not Visible to Guest Users
legacy
authorEmailAddress: santhosh.kumar@liferay.com, authorName: Santhosh Kumar, content: Issue Images and files uploaded to Documents and Media are not visible to guest users, even with "View" permission granted to the Guest role. Environment Liferay DXP 7.4 [and above versions] Resolution Guest...
Restricting the Guest Role's Access to the Home Page
legacy
authorEmailAddress: ricardo.couso@liferay.com, authorName: Ricardo Couso, content: Issue When trying to change the view permission of a page it's not possible to do it for the Guest role in the first page: it shows as non-interactive. Environment QR 2024.Q3, 2024.Q4, 2025.Q1 Resolution This is...