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Administrators cannot manage Omni Admin apps, like the App Manager
Issue Users having the "Administrator" role cannot access the App Manager through Control Panel → System →App Manager. Environment DXP 7.0, 7.1, 7.2, 7.3, 7.4 Quartery Releases Resolution Take into...
404 Error when assigning workflow task
Issue Upon assigning a single-approver workflow task, users encounter a 404 error page. The following stack trace is recorded in the logs: ERROR Unable to process portlet...
How to set up OpenOffice/LibreOffice integration in a Docker environment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am running Liferay through Docker and I would like to enable the...
Issue with DynamicQuery for KaleoInstanceToken and DDMFormInstanceRecordVersion
Issue Below error was encountered while trying to use the 'Dynamic Query' in custom code: ERROR [http-nio-9090-exec-9][DynamicQueryFactoryImpl:83] Unable find model...
Eclipse / Liferay IDE: "Failed to read schema document" URL when creating JNDI connections for Spring Portlets
Issue When creating JNDI connections using Spring, Eclipse / Liferay IDE users may encounter the following error: "Failed to read schema document 'http://www.liferay.com/schema/lrjee/liferay-jee.xsd', because 1)...
'Unable to write temporary file' when uploading large LAR files
Issue After uploading a LAR file, a message "The file <filename>.lar cannot be imported: Unable to write temporary file" is displayed Environment DXP 7.3, DXP 7.4, Quarterly Releases Resolution Liferay...
Different behavior if you call a non-existing jpg or a gif
Issue A user tries to open a non-existing file with the documents path For example: localhost:8080/documents/abc.jpg or localhost:8080/documents/abc.gif The user will get a "Not Found" Page but it is not the same for...
Rest API to perform web content structure Import and Override
Issue Does Liferay provide any Rest API that can be used to save exported JSON of structures into Liferay DB, like the option "Import and Override" in Structure tab of Web Content? To be more precise, imagine a simple use...
Unable to add documents to folder with workflow
Issue When attempting to create a new Web Content and selecting the "Link" option within the "Content" field, if a folder with an active workflow is chosen, the portal restricts the addition of documents to that...
Web Content Structure is unresponsive when making a selection
Issue The Web Content & Structures field is not operating as expected when changing values. Create a structure with a Select from List. Export it to JSON. Change the value of Select from List to comma-separated words...
DDMStorageAdapterSaveRequest has no possibility to distinguish between final Form Sending and Auto-save event
Issue I am using a custom form storage adapter which calls an external service when the form is submitted. I noticed that in combination with the auto-save feature of Liferay Forms, this results in repeated calls of the...
"Link to URL" parent page can't have a "Link to URL" child page
Issue After creating a "Link to URL" parent page, the ability to create a "Link to URL" child page is not available. This functionality used to be available, but isn't available anymore. Environment DXP 7.4...
Upgrade to 7.4: DDMFieldUpgradeProcess takes an awfully long time
Issue We are upgrading to 7.4 and noticed that the upgrade process is working a lot at DDMFieldUpgradeProcess, this part seems to be taking a very long time Environment upgrade to 7.4 Resolution This is known. It happens...
Object creation fails with the error "400 Bad request Someone may be trying to circumvent the permission checker"
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I try to create new objects, I receive the following error...
Database throughput problems due to queries to the AssetEntry table executed by the assetEntryLocalServiceUtil.getEntries method
Issue We have a custom development that calls the assetEntryLocalServiceUtil.getEntries method: AssetEntryQuery assetEntryQuery = new AssetEntryQuery(); assetEntryQuery.setAnyCategoryIds(new long[] { categoriaMesVistos...
Log messages for Stored XSS vulnerabilities
Issue We would like to know whether there are any strings to search for in log files, to check if any of the following vulnerabilities have been exploited in our environment? LSV-1237 / CVE-2023-42628 LSV-1236 /...
Getting 'DuplicateSamlIdpSsoSessionException' in the Debug Logs
Issue Users are facing intermittent login issues in the SAML environment; however, the below error is observed frequently in their log files: DEBUG [default task-73687][BaseSamlStrutsAction:61] null...
Error 403 - App not assigned
Issue We received this error:  Error 403 - App not assigned - Sorry, you can't access Support because you are not assigned this app in Okta. If you are wondering why is this happening, please contact your...
'Segments' option under the 'People' section in the Product's menu not coming
Issue User has created a site template, but are unable to view the 'Segments' section under 'People' in the Product's menu. Environment Liferay DXP 7.4 Resolution Liferay provides site templates for...
DocuSign is not working for Production environment
Issue DocuSign works properly with developer DocuSign credentials in the UAT environment, however, while working in production with prod DocuSign credentials, users are unable to view or receive the entries on the...
'Page Comments' portlet showing JS errors
Issue After replying to the comments on the 'page comments' portlet, it is showing the following javascript errors in the console: Error] TypeError:...
Unable to play .wav audio files
Issue Unable to play audio files of the '.wav' extension on the iOS app. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution To mitigate this concern, please include the...
Behaviour of the Liferay Infrastructure on Liferay PaaS when a Headless API is called during deployment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue 1. What will be the behavior of the Liferay...
DocuSign Error: The access token provided is expired
Issue When attempting to work with a new token for DocuSign integration, the following errors are observed: DEBUG [https-jsse-nio-443-exec-38][DSEnvelopeManagerImpl:177] [LPP-50430] value of Json Object is...
DocuSign API rules and limit
Issue APIs are failing, hence Liferay has to provide a feature to restrict the API limit. Environment Liferay DXP 7.4 DocuSign Resolution With the current DocuSign integration feature provided by Liferay, the...
“Your request failed to complete” shows up when trying to discard changes of a published Publication
Issue “Your request failed to complete” is displayed in the UI when trying to discard the changes of a published Publication. Environment DXP 7.4+ Resolution What happens is that, originally, the Discard...
Multiple UI errors while uploading duplicate images
Issue Users can see multiple UI errors while uploading duplicate images via document and media Steps to reproduce: Navigate to 'Content and Data'> 'Document and Media'>  Upload a document with a similar name or...
Security Vulnerability CVE-2023-28708
Issue This security vulnerability (CVE-2023-28708) has been reported, and it is fixed in Tomcat 9.0.72. However, our current Liferay DXP 7.3 SP1 has a 9.0.40 Tomcat version. Environment Liferay DXP 7.3 Resolution...
Why High Memory Consumption for Backup Service during Automatic Backup on Liferay Cloud
Issue When an automatic backup is triggered by the system, the memory utilization (for backup service) is more than 80%. However, the backup service is working fine for both automatic and manual backups. If...
Is it possible to relate a user to an event from Analytics Cloud's Data Exports?
Issue When comparing the Events and Individuals report, how can we determine the specific user that is associated with an event? The “userId” data from the Events export never matches up with the “demographics.uuid” or “id”...
How to improve "idle in transaction" state in PostgreSQL?
Issue A user encounters a state where a specific update is not being executed. The system hangs and the specific process cannot finish. Hanging transactions in the database that can only be unblocked if you...
Categories are not working properly in cluster enviornment
Issue Categories are sometimes available while editing a document, yet usages show 0 in the categories section. There is no specific pattern, however, categories do not function as expected when working in a...
Can we obfuscate HTML of the sites?
Issue I would like to increase our protection from man in the middle attacks by obfuscating our site's HTML. Is there a method for this already implemented in Liferay? Environment DXP 7.0+ Resolution There is no...
Preview page with search widgets created from a custom master page of minium site throws a freemarker template error
Issue The Widget of Search not show the Commerce products after publish the page Environment Liferay 7.4 (Below U68) Resolution Upgrade to Liferay 7.4 U68 or higher to resolve the issue. Or please request a...
Search is not working correctly with document and media files
Issue Would like to find document and media files faster during item selection. Providing part of the file name in the search term does not return the correct results or return nothing. Using wildcard at the...
Merge Category Between Environments
Issue We have the same category in UAT and Production but the category UUID is different. Therefore, we cannot import the web content lar file which exported from UAT.  Environment Liferay DXP 7.4 Resolution Steps to merge...
Configure Client Extensions Code with Github and Jenkins
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to deploy local code to the Liferay SaaS...
Asset Publisher does not update existing Web Content that has been edited and scheduled for future publication
Issue When using an Asset Publisher on my Portal, if I make any changes to a existing Web Content and schedule it to be published at some point in the future, my Web Content disappears from my Asset Publisher and only...
Service Builder: Cannot find symbol *LocalService for referenced entity
Issue After targeting a more recent version of the product, you may get a 'cannot find symbol' error for an injected @Reference in your FooLocalServiceBaseImpl class. Something like this: error: cannot find symbol...
Improve Performance in Gradle time compilation
Issue When a Liferay workspace becomes larger and has a number of modules, the build process slows down. Environment DXP 7.3+ DXP 7.4+ Quarterly releases Resolution Once the workspace is created and...