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Can I use unique Coupon Codes in Commerce?
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue We would like to distribute unique usage Coupon Codes to our clients.   Environment Liferay DXP 7.3+ Quarterly Releases   Resolution Unfortunately, it is only possible to configure one Coupon Code for a...
I cannot create an A/B Test on a staged Site
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue I have a Site where Staging in enabled I want to create an A/B Test in AC The icon only shows up in the Staging site When I click it, I get the message that A/B Test requires connection to Analytics Cloud  ...
When scrolling down the popup to add a page to a navigation menu, several nav menus do not appear
authorEmailAddress: ahmed.abdin@liferay.com, authorName: Ahmed Abdin, content: Issue I created many navigation menus (more than 20), when I add a page to the Site, on the popup window, I am not able to see all the navigation menus as I scroll down the popup window. Reproduction Steps: Start...
Redirecting to a Custom Page post SAML Authentication in Liferay
authorEmailAddress: edson.zegarra@liferay.com, authorName: Edson Zegarra, content: Issue I followed the guide Setting the Default Landing Page in Liferay Portal, to set up the default Landing Page, but it doesn't work with a Custom Page. Even though I followed the given steps, users are directed...
Administrators cannot manage Omni Admin apps, like the App Manager
authorEmailAddress: daniel.carrillo@liferay.com, authorName: Daniel Carrillo Broeder, content: Issue Users having the "Administrator" role cannot access the App Manager through Control Panel → System →App Manager. Environment DXP 7.0, 7.1, 7.2, 7.3, 7.4 Quartery Releases Resolution Take into...
404 Error when assigning workflow task
authorEmailAddress: jamilly.macedo@liferay.com, authorName: Jamilly Macedo, content: Issue Upon assigning a single-approver workflow task, users encounter a 404 error page. The following stack trace is recorded in the logs: ERROR Unable to process portlet...
How to set up OpenOffice/LibreOffice integration in a Docker environment
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am running Liferay through Docker and I would like to enable the...
Issue with DynamicQuery for KaleoInstanceToken and DDMFormInstanceRecordVersion
authorEmailAddress: apsara.raheja@liferay.com, authorName: Apsara Raheja, content: Issue Below error was encountered while trying to use the 'Dynamic Query' in custom code: ERROR [http-nio-9090-exec-9][DynamicQueryFactoryImpl:83] Unable find model...
Eclipse / Liferay IDE: "Failed to read schema document" URL when creating JNDI connections for Spring Portlets
authorEmailAddress: michael.tran@liferay.com, authorName: Michael Tran, content: Issue When creating JNDI connections using Spring, Eclipse / Liferay IDE users may encounter the following error: "Failed to read schema document 'http://www.liferay.com/schema/lrjee/liferay-jee.xsd', because 1)...
'Unable to write temporary file' when uploading large LAR files
authorEmailAddress: daniel.carrillo@liferay.com, authorName: Daniel Carrillo Broeder, content: Issue After uploading a LAR file, a message "The file <filename>.lar cannot be imported: Unable to write temporary file" is displayed Environment DXP 7.3, DXP 7.4, Quarterly Releases Resolution Liferay...
Different behavior if you call a non-existing jpg or a gif
authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue A user tries to open a non-existing file with the documents path For example: localhost:8080/documents/abc.jpg or localhost:8080/documents/abc.gif The user will get a "Not Found" Page but it is not the same for...
Rest API to perform web content structure Import and Override
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue Does Liferay provide any Rest API that can be used to save exported JSON of structures into Liferay DB, like the option "Import and Override" in Structure tab of Web Content? To be more precise, imagine a simple use...
Unable to add documents to folder with workflow
authorEmailAddress: jamilly.macedo@liferay.com, authorName: Jamilly Macedo, content: Issue When attempting to create a new Web Content and selecting the "Link" option within the "Content" field, if a folder with an active workflow is chosen, the portal restricts the addition of documents to that...
Web Content Structure is unresponsive when making a selection
authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue The Web Content & Structures field is not operating as expected when changing values. Create a structure with a Select from List. Export it to JSON. Change the value of Select from List to comma-separated words...
DDMStorageAdapterSaveRequest has no possibility to distinguish between final Form Sending and Auto-save event
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue I am using a custom form storage adapter which calls an external service when the form is submitted. I noticed that in combination with the auto-save feature of Liferay Forms, this results in repeated calls of the...
"Link to URL" parent page can't have a "Link to URL" child page
authorEmailAddress: adrienne.lao@liferay.com, authorName: Adrienne Lao, content: Issue After creating a "Link to URL" parent page, the ability to create a "Link to URL" child page is not available. This functionality used to be available, but isn't available anymore. Environment DXP 7.4...
Upgrade to 7.4: DDMFieldUpgradeProcess takes an awfully long time
authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue We are upgrading to 7.4 and noticed that the upgrade process is working a lot at DDMFieldUpgradeProcess, this part seems to be taking a very long time Environment upgrade to 7.4 Resolution This is known. It happens...
Remove Site Name and Instance Name from SEO
authorEmailAddress: jamilly.macedo@liferay.com, authorName: Jamilly Macedo, content: NOTE: This article is an INTERNAL article and is not visible to customers, currently. Please only link this article in internal comments, but not public comments. Issue Sometimes customers request an...
Object creation fails with the error "400 Bad request Someone may be trying to circumvent the permission checker"
authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I try to create new objects, I receive the following error...
Database throughput problems due to queries to the AssetEntry table executed by the assetEntryLocalServiceUtil.getEntries method
authorEmailAddress: jorge.diaz@liferay.com, authorName: Jorge Diaz, content: Issue We have a custom development that calls the assetEntryLocalServiceUtil.getEntries method: AssetEntryQuery assetEntryQuery = new AssetEntryQuery(); assetEntryQuery.setAnyCategoryIds(new long[] { categoriaMesVistos...
Log messages for Stored XSS vulnerabilities
authorEmailAddress: peter.schwarcz@liferay.com, authorName: Peter Schwarcz, content: Issue We would like to know whether there are any strings to search for in log files, to check if any of the following vulnerabilities have been exploited in our environment? LSV-1237 / CVE-2023-42628 LSV-1236 /...
Getting 'DuplicateSamlIdpSsoSessionException' in the Debug Logs
authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue Users are facing intermittent login issues in the SAML environment; however, the below error is observed frequently in their log files: DEBUG [default task-73687][BaseSamlStrutsAction:61] null...
Error 403 - App not assigned
authorEmailAddress: viktoria.gyomber@liferay.com, authorName: Viktória Gyömbér, content: Issue We received this error:  Error 403 - App not assigned - Sorry, you can't access Support because you are not assigned this app in Okta. If you are wondering why is this happening, please contact your...
'Segments' option under the 'People' section in the Product's menu not coming
authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue User has created a site template, but are unable to view the 'Segments' section under 'People' in the Product's menu. Environment Liferay DXP 7.4 Resolution Liferay provides site templates for...
DocuSign is not working for Production environment
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue DocuSign works properly with developer DocuSign credentials in the UAT environment, however, while working in production with prod DocuSign credentials, users are unable to view or receive the entries on the...
'Page Comments' portlet showing JS errors
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue After replying to the comments on the 'page comments' portlet, it is showing the following javascript errors in the console: Error] TypeError:...
Unable to play .wav audio files
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue Unable to play audio files of the '.wav' extension on the iOS app. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution To mitigate this concern, please include the...
Behaviour of the Liferay Infrastructure on Liferay PaaS when a Headless API is called during deployment
authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue 1. What will be the behavior of the Liferay...
DocuSign Error: The access token provided is expired
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue When attempting to work with a new token for DocuSign integration, the following errors are observed: DEBUG [https-jsse-nio-443-exec-38][DSEnvelopeManagerImpl:177] [LPP-50430] value of Json Object is...
DocuSign API rules and limit
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue APIs are failing, hence Liferay has to provide a feature to restrict the API limit. Environment Liferay DXP 7.4 DocuSign Resolution With the current DocuSign integration feature provided by Liferay, the...
“Your request failed to complete” shows up when trying to discard changes of a published Publication
authorEmailAddress: marcos.xavier@liferay.com, authorName: Marcos da Silva Xavier, content: Issue “Your request failed to complete” is displayed in the UI when trying to discard the changes of a published Publication. Environment DXP 7.4+ Resolution What happens is that, originally, the Discard...
Multiple UI errors while uploading duplicate images
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Users can see multiple UI errors while uploading duplicate images via document and media Steps to reproduce: Navigate to 'Content and Data'> 'Document and Media'>  Upload a document with a similar name or...
Security Vulnerability CVE-2023-28708
authorEmailAddress: pooja.bhambani@liferay.com, authorName: Pooja Bhambani, content: Issue This security vulnerability (CVE-2023-28708) has been reported, and it is fixed in Tomcat 9.0.72. However, our current Liferay DXP 7.3 SP1 has a 9.0.40 Tomcat version. Environment Liferay DXP 7.3 Resolution...
Why High Memory Consumption for Backup Service during Automatic Backup on Liferay Cloud
authorEmailAddress: madhusudan.sharma@liferay.com, authorName: Madhusudan Sharma, content: Issue When an automatic backup is triggered by the system, the memory utilization (for backup service) is more than 80%. However, the backup service is working fine for both automatic and manual backups. If...
Is it possible to relate a user to an event from Analytics Cloud's Data Exports?
authorEmailAddress: tony.ng@liferay.com, authorName: Tony Ng, content: Issue When comparing the Events and Individuals report, how can we determine the specific user that is associated with an event? The “userId” data from the Events export never matches up with the “demographics.uuid” or “id”...
How to improve "idle in transaction" state in PostgreSQL?
authorEmailAddress: sebastian.madaras@liferay.com, authorName: Sebastian Madaras, content: Issue A user encounters a state where a specific update is not being executed. The system hangs and the specific process cannot finish. Hanging transactions in the database that can only be unblocked if you...
Categories are not working properly in cluster enviornment
authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Categories are sometimes available while editing a document, yet usages show 0 in the categories section. There is no specific pattern, however, categories do not function as expected when working in a...
Can we obfuscate HTML of the sites?
authorEmailAddress: peter.nyiro@liferay.com, authorName: Peter Nyiro, content: Issue I would like to increase our protection from man in the middle attacks by obfuscating our site's HTML. Is there a method for this already implemented in Liferay? Environment DXP 7.0+ Resolution There is no...
Preview page with search widgets created from a custom master page of minium site throws a freemarker template error
authorEmailAddress: lucas.mesquita@liferay.com, authorName: Lucas Mesquita, content: Issue The Widget of Search not show the Commerce products after publish the page Environment Liferay 7.4 (Below U68) Resolution Upgrade to Liferay 7.4 U68 or higher to resolve the issue. Or please request a...
Search is not working correctly with document and media files
authorEmailAddress: solyom.nagy@liferay.com, authorName: Solyom Nagy-Györkös, content: Issue Would like to find document and media files faster during item selection. Providing part of the file name in the search term does not return the correct results or return nothing. Using wildcard at the...