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LDAP Performance Issues after upgrading from 6.2 to 7.2
legacy Troubleshooting
Issue Seeing some slowness authenticating with LDAP after upgrading from 6.2 to 7.2. Environment DXP 7.2 [Upgraded from 6.2] Resolution Install Fix Pack 9 or a hotfix that includes LPS-122832 and run the upgrade process...
LCS Grace Period in a Containerized Environment
legacy Troubleshooting
Issue Once my LCS subscription expired, my containerized environment was disconnected immediately instead of entering the LCS grace period. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution...
IE11 "unable to get property of 'selectors' of undefined or null reference" Errors
legacy Troubleshooting
Issue After patching to dxp-8, the Internet Explorer 11 (IE11) console is throwing "unable to get property of 'selectors' of undefined or null reference" errors Environment DXP 7.2 Resolution This error is...
Analytics Cloud Connector NullPointerException
legacy Troubleshooting
Issue An Analytics Cloud issue has been discovered in Liferay DXP 7.2 where the Analytics Cloud Connector throws a NullPointerException which may prevent it from operating properly. This behavior will occur in the...
The "Private Pages" menu can not be removed even after removing all private pages
legacy Troubleshooting
Issue After removing all of the private pages, the "Private Pages" menu remains. Environment Liferay DXP 7.1 dxp-18 or before Resolution One possible reason is that the "content page" was created before under Private...
Whitelisting Liferay Cloud IP in a private/internal system
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes it is necessary to connect the Liferay DXP...
Monitoring Disk Usage for Jenkins
legacy How To
It is helpful to see how close you are to running out of space on Jenkins. We have provided a way to see the current disk usage of the CI service. Login to the Jenkins service and navigate to "Disk...
Is a duplicate Organization Name allowed in DXP?
legacy
Issue Is there any way to turn off the duplicate name check for Organization Name? Environment Liferay DXP 7.2 Resolution By default, the Organization Name is not allowed to be duplicated., content: Issue Is there any...
What is App Builder?
legacy
Issue What is the App Builder feature in DXP 7.3? Environment DXP 7.3 Resolution DXP 7.3 includes the possibility of building applications visually, backed by the Data Engine. To try this go to: Control Panel > App Builder >...
Understanding Liferay DXP's compatibility with Elasticsearch
legacy
Introduction Last updated: May 28, 2025. The Search Product Team often receives questions about Liferay DXP's compatibility with Elasticsearch. This seemingly simple question belies surprising complexity: it depends...
Special characters are used in friendly URLs
legacy How To
Issue Special characters, e.g. åäö are shown in friendly URLs, instead of showing the ASCII version. Example: page is titled new page åäö becomes /new-page-åäö instead of /new-page-aao Environment DXP 7.0+ Resolution...
How Can I Include Both AND and OR Variables in User Segments?
legacy
Issue I would like to create User Segments which include some roles and exclude others. For example, I would like a segment which includes either roles X or Y, but not roles A, B or C. In order to do this, I need...
Backporting tickets and features
legacy
Issue I would like to backport a certain feature to from a later version to a previous version. Example: LPS-101738 7.3→7.1. Can Liferay support assist me with this request? Environment DXP 7.0+ Resolution As Support,...
Web Content articles' Title and Summary fields cannot be empty
legacy
Issue Add a translation to a Web Content by deleting the default translation to the Title and Summary fields. After the publishing is successful and the web content is opened again, the default translation is shown...
Live site is not editable after Staging site was removed.
legacy Troubleshooting
Issue How to recover the default functions on the Live site if your remote Staging site was either deleted or not disabled correctly? Environment Liferay DXP 7.2 Resolution By running a groovy-script the...
I cannot set an external repository as the Documents and Media portlet's root folder
legacy
Issue I have a Documents and Media portlet on the page I go to the configuration menu of the portlet and try to change the Root Folder Result: I cannot set an external repository (for example Alfresco) as a root...
Disable Form's Success Page in DXP 7.3
legacy How To
Issue After submitting a form I want to disable the Success page. Environment Liferay DXP 7.3 Resolution To disable the form's success page: Inside the site administration menu, go to Content & Data > Forms and...
How to prevent user enumeration attacks through the Forgot Password functionality
legacy How To
Issue Insecure default configuration may allow remote attackers to enumerate users' email addresses via the forgot password functionality. This can be a risk in the case of public-facing deployments. Environment...
Liferay PaaS - Liferay Service fails to start due to wrong Dynatrace credentials even if they are not set
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While starting the liferay service, the container will...
Adding User Groups to Site Membership as a Site Administrator
legacy How To
Issue Site Administrators are unable to add user groups as members of the site they manage.  Environment DXP 7.0+ Resolution This is currently an intended behavior as the Site Administrator role by default does not have...